Dunhill TuxedoBad Service

J
This review was posted by
a verified customer
Verified customer

My son is 6'5". He was measured four weeks in advance of my daughter's wedding. Tuxedo was ill fitting. He needed an extra long, was only able to get a long. Vest did not come in "long". Fit badly. I was told to come back later in day to get long vest. When I was told that the vest was in, I went back and was given a vest that did not fit (it was exact same vest as first). Was later told that vest did not come in a long and to come in on wedding day to get a vest that would fit but in different style and don't worry the bride won't even notice. I was lied to about the availability of a vest that would fit, treated poorly, and my son was very uncomfortable for the entire day. I realize that this is also prom season but that should not affect customer service. Prices were outrageous.

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