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Jack In The Box Complaints & Reviews

Jack In The Box / uncomplicated and professional order

Ke
Kelly McRoy on Feb 3, 2019

At the time of 2:01 am Sunday morning on Feb. 2nd 2019 my friend and I had ordered 2 double Jack burgers and a side of onion rings and we paid for our order and while waiting I noticed that the woman that had taken our order was really slow and seemed very tired and also had her hair down...

Jack In The Box / customer service

Pe
Petrabarrera on Feb 1, 2019

Store manager Rosey.. holding employee checks, holds check because she feels employees should be punishment that way.. I contacted the area manager, but I would like to make sure this never happens, not only to my son, but to all employees. Would like to speak to someone, someone needs to stop...

Jack In The Box / jack in the box

Lo
Love Tacos on Feb 1, 2019

I was eating at your 4715 university Ave locatation I had the curly Fry's and and cheddar cheese and I just so happens to be displaced at the moment, I'm not ashamed of it as your staff seems to be . As I was eating and putting together a puzzle I was informed that I was not allowed to...

Jack In The Box / very bad service

Ed
Edwin Tian on Feb 1, 2019

My husband and myself went to this store around 7:20 PM last night to order food for my family of four. We ordered BLT CB Combo, Chz Bac Curly Fry and #12 combo intially. When we learnt there was no substitute of the fountain drink for #12 combo, we changed to the Hmst Rnch Chk sandwich...

Jack In The Box / doors locked at 9:25

De
Desiree Baltazar on Jan 31, 2019

Pulled up to this Jack in the Box to order inside rather the drive thru and the door was locked. It was only 9:25pm and it says lobby closes at 10pm. There was it looked like an employee on break eating inside and only one person behind the counter servicing the drive thru. We knocked and...

Jack In The Box / service

Ro
Ronald Weiss on Jan 30, 2019

The Jack In the Box located on 900 Oakdale Road in Modesto, CA has the rudest employees I have ever seen. My wife and I walked into the restaurant at a little after 1:00 p.m on Wednesday Jan 30. We were the only two inside at this time. The girls behind the counter gave us a look but kept...

Jack In The Box / unethical behavior

Te
Terrie Hedberg on Jan 29, 2019

On Wed, January 9, 2019 my co-worker placed order # 00900115 at the Jack in the Box in La Porte, TX. I (Terrie Hedberg), went to go pick up her order, but when I arrived at the establishment, the order was not on the screen. Larry Smith (the manager), then proceeded to berate me explicitly...

Jack In The Box / my food was wrong order

Sy
Synnic Lopez on Jan 28, 2019

Omg.. I did this 3 times and unsure if you got this complaint. I went to order to combos special order and recieved not only wrong order but additional otems as if they new something was not right but I would be ok with it... If I would had taken the time prior to leaving drive try... I...

Jack In The Box / the service and food

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Teresa Schofield on Jan 27, 2019

I went to Jack in the box around 5:15pm not sure on the time because I do not have the receipt because it was not given to me. I was the only one in the drive thru and at the window when I pulled up. when she handed me the food she there you go have a good night and I was about to drive...

Jack In The Box / paid $16 for no food

Da
DanyoZ on Jan 26, 2019

So my wife and I were coming home after 12 hour shift a while ago and decided to grab a couple of bacon cheeseburgers and try the bacon cheddar curly fries. We can't eat anything spicy so we special ordered 5 pares of tacos without sauce. Even informed the freindly order taker as to why...

Jack In Box / customer service and false advertisement

Br
Brian Padilla on Jan 25, 2019

since I can remember you know I don't eat cheeseburgers anymore because that Jack in the box on the menu it's States cheeseburgers 129 now I think they're 159 but as soon as you place your order theycharge you a dollar extra for that cheese so it's actually like 2:59 I think we should all...

Jack In The Box / manager

So
Sonia Stevens on Jan 11, 2019

I had visited Jack-in-the-Box earlier today in about 1:30 at Phoenix Arizona store on 40th Street and Bell I ordered a fajita pita what's a grilled chicken patty which was $2 extra I opened it in Dakar and it was gelatinous fat it was disgusting anyhow I went back in the store so they can...

Jack In The Box / food

Ka
Kathy Janine on Jan 3, 2019

At the Yosemite Blvd. location in Modesto CA I just ordered a sausage egg and cheese biscuit at the drive through, got home and opened it and there was NO biscuit but a CROISSANT. A soggy one at that. Tried to call their number multiple times with NO answer, after 12 rings. Also the...

Jack In The Box / jacks munchie meal

Je
Jerrine Back on Jan 1, 2019

If there where a way to upload my picture I certainly would. I ordered the jacks munchie meal and omg it was nasty! The combo fries (curly and regular) where cold and old! The tacos where nothing like the picture. They where bland with little to no very soggy lettuce and cheese? What...

Jack In The Box / my order

Ko
Kolby Williams on Dec 31, 2018

The manager on December 31, 2018 @ 2:45am was rude from very moment I began my order. Rushing me after I listed each item I wanted. On top of that she ignored me when I asked her for a shake and I did not receive the correct amount of churros that I purchased. I also did not get the drink...

Jack In The Box / teriyaki bowl

Be
becca3318w on Dec 28, 2018

Attention jack I was on my way to work love to eat jack do I orderd a bowlit was very over cooked tasted gross lile ot had been froze and unfroze a 100 times mush I fould not eat it no time to turn around and get it remade horrible morning. Stor #7225 employee elijah 5:52. This ha...

Jack In The Box / cheesy chili curly fries

Am
Amy Jo64 on Dec 27, 2018

I'd love to just once be able to try them. I have ordered them numerous visits and have yet to be able to buy them. They are constantly out. We eat out a lot and JIB is the worst on not having what is on the menu compared to other fast food. Can't get a rice bowl, no cheesecake unfrozen...

Jack In The Box / online order double charges

Ch
Chello on Dec 27, 2018

Online Order was made dec 20 and upon checking bank account there was 2 jack in the box charges. Charges should not be made because we didn't get that order amount. Service was inefficient as well upon taking our order. Please help to rectify the problem and refund back the double charge...

Jack In The Box / customer service

Ce
Cesar124 on Dec 25, 2018

I called late evening on Christmas Day asking what time they would be closed because when you checked google it said Christmas Day might affect these hours well when the employee answered I asked what time are you closing tonight he said you could find that information where you found thi...

Jack In The Box / curly fries

Kr
KristineLujan on Dec 25, 2018

I am a regular at Jack in the box, go there all the time. On Christmas Eve about 10 pm (Don't know the exact time, Vicente did not give me a receipt) I went through the drive through & ordered tacos & curly fries. I've ordered them many times before & they usually put them in the same kind...