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Jack In The Box Customer Service Contacts

9330 Balboa Ave.
San Diego, Washington
United States - 92123-1516

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Jack In The Box Complaints & Reviews

Feb 13, 2021

Jack In The Box — Service

We went through the drive thru ordered 2 #6 one with fry one with rings and 1 #13 with fry's and 3 large...

Feb 01, 2021

Jack In The Box — The cluck combo

Ordered the cluck combo but charged my debit card twice!

Jan 20, 2021

Jack In The Box — Customer service

Wednesday afternoon I entered jack in the box and needed to use the restroom as I usually do as I eat lunch...

Jan 18, 2021

Jack In The Box — Cluck promotion

My complaint is expressed completely by the enclosed/attached photos. Literally does speak a thousand word...

Jack In The BoxFood

What is wrong with your people at store #3572 in Riverside Ca? Two mistakes in 3 weeks. The first, I ordered a chiliburger and when I got home, there's no chili, it was dry. Today 1/5/2021, order #106, I ordered the double jack and I get a plain cheeseburger. There is no effective management at this store. When I spoke today with the manager, it sounded like I was not important and she could care less. I also think there there is an English speaking problem causing orders to be made wrong. My dream is for the corporation to fire everyone especially the manager and the cook at this store and replace them with people who can handle the job. Thanks.
marcelo garcia
3370 jennie st.
jurupa valley, ca 92509

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    Dec 27, 2020

    Jack In The Box — The cluck sandwich

    The photo does not match the item. Rip off!! I purchased the Cluck meal. What I received was a very tiny, dry...

    Dec 24, 2020

    Jack In The Box — Area manager

    I dont know exactly how to express my feelings about my complaint.. I guess you could say I'm just...

    Nov 22, 2020

    Jack In The Box — Missing part of my mobile order

    I ordered through the app and the workers seemed very confused when I got there. I ordered a combo and 4...

    Oct 23, 2020

    Jack In The Box — Manager

    I'm very disappointed with this fast food jack in the box restaurant, every time I go either I get the...

    Sep 06, 2020

    Jack In The Box — Horrible staff and service

    Ordered a meat lovers burrito meal this morning girl all the way home to eat and when opening up rapper it...

    Aug 29, 2020

    Jack In The Box — Poor customer relations

    Several years ago I visited our local jack in the box in Albany, oregon drive thru. Upon returning home my...

    Aug 21, 2020

    Jack In The Box — Poor customer service

    Went through drive thru for some dinner. Store #168 on 8/21/20 @ 16:48 placed our order emp. Ricky took our...

    Jack In The BoxEmployee was not aware of specials.

    I went to store #1512 at 1:54 PM and requested the special that was posted on the side of the building (a sourdough patty melt combo for $4.99. She (employee #1) said she was unaware of the special. She said it sounded like a Southwest special and that is what she gave me.
    I was very disappointed.

    Clyde Spracher ([protected]@sbcglobal.net)

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      Aug 14, 2020

      Jack In The Box — Lack of enough help!

      There is never enough counter help to service instore customers, ony one employee trying to do the drive...

      Aug 08, 2020

      Jack In The Box — Profane language and senior citizen abuse and unimaginable behavior by your staff

      My wife and I drove through your pickup lane to order lunch which we have been doing for years 3 times a...

      Jul 28, 2020

      Jack In The Box — Employee

      My husband and I went thru the drive thru today, at the sumner, wa at 2;45 today, while waiting for our...


      Jack In The BoxService

      I went to JITB in Texas City, Tx and placed an order of tacos only. The lady on the phone immediately repeated my order and just gave me my total. I said wait I would like some drinks. She said you want what! I said two drinks. She said ranch?? I said no drinks! She put another lady on the phone who very rudely said mam what do you want? I said 2 drinks! She said well in order for us to get you some drinks we have to know what kind of drinks! I said I understand that but she just cut me off and didn't ask if we would like anything else! She said well if you want something we have to know what you want! The young man who gave us our food was fine but the two women were very unprofessional!

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        Jul 12, 2020

        Jack In The Box — Management maria and sandy very disrespectful

        Due to the fact my wife was attacked by a vicious person on the property of jack in the box on Manchester And...

        Jun 13, 2020

        Jack In The Box — I am very confused

        Hello, I went to the location at 11234 Airline Blvd in Houston, Texas at about 9 PM last night. I have dined...

        Jun 02, 2020

        Jack In The Box — Raw tacos hard bread dirty floors sticky and dirty soda machines windows and doors are dirty and behind the counter as well

        They just updated this place but it's filthy inside and out? Need more info please call me [protected]...

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