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Menards Customer Care Service

Menard, Inc.

5101 Menard Drive
Eau Claire
United States - 54703

Customer Support Phone Numbers

+1 715 876 2868 0 0

Menards Complaints & Reviews

Menards / customer service

Brockmire on May 23, 2017
I had a bad experience at the Eden Prairie Menards today. First, the second floor has undergone significant rearrangement of departments and merchandise and since it is poorly signed it was difficult to find something as simple as furnace filters, an item I have bought twice per year at...

Menards / acted like I stole or was attempting to steal something!

UmbrellaInc on May 21, 2017
I went in to the store and it took me a little while to find the right s hooks and a bottle of lube spray for my bike. As soon as I got to the register Amy asked me if the three items I had were the only items I was purchasing "like I had something in my pants hidden! After I purchased my...

Menards / brach's maple nut goodies

Kathi Lawrence on May 20, 2017
Atention complaint department: my name is kathi lawrence and I just bought a 4 oz. Bag of maple nut goodies at menards store. The candy is all very hard/stale. I believe the lot # id 7c13bb182. Best by 12/11/17. I was extremely disappointed as I was looking forward to a handful of...

Menards / rebate fraud

jhwalk63 on May 12, 2017
I am an example right now of being promised and owed $70.00 that they admitted failed to even get logged into their system, though everything I submitted was corrected. After having to provide proof a second time, I was promised a rebate check would be issued within 3-5 days of april 21st...

Menards / Online pay, menards pulls and customer picks up

Brad Mercer on May 7, 2017
Menards Alpine NW Grand Rapids, MI. This morning. May 7. I purchased materials online for a job in progress. Intent to have my employee, whom I pay, pick up the materials and bring them to a job up north. My employee sat and waited for a half hour for someone to help him with this order that...

Menards / service at menards in celina ohio

Thomas Wiest on May 2, 2017
On May 1 around 11:00 AM, I was checking out with about $400 in merchandise. My bank of America card would not process for some reason (although it works fine every where else). After several attempts, the lead associate came over and just started to work with the cashier to clear the...

Menards / menards protection plan

kenneth gipp on Apr 27, 2017
I purchased a 70 Pint Dehumidifier, item # 6235212, for $169, on 4/16/17. At the time of purchase I was offered the Menards Protection Plan, which I initially decline. I was told I had up to 6 months from date of purchase to purchase the plan. I went into Menards today, 4/27/17 at...

Menards / co-worker

Kelly2001 on Apr 24, 2017
I was at the Menards in Manitowoc WI at around 11 am. I was in the hardware department and a women was yelling in the next aisle over. I was curious too what was going on so i peaked around the corner to one of your employees screaming at another employee. I was shocked but just kept...

Menards / ripoff, lies

KIM BENNETT on Apr 23, 2017
I received a sales paper stating that the evergreens I wanted to purchase was going on sale the following day. I called the Menards in Tinley Park, IL if they offered price adjustment on items. The person I spoke to said, "yes, you may purchase them today and just bring in your receipt...

Menards / lack of service from employees

nan Moore on Apr 21, 2017
I was in Menards at 12701 Middlebelt Rd, Livonia, MI 48150 on April 20, 2017 at 8 pm to purchase some pluming parts and white shelving for a project I have at home. I went to get brackets at 99 cents each and they only had 1 left. So I decided to look for an employee to see if there were...

Menards / bagged brown mulch

Mike Ott on Apr 15, 2017
I bought 42 bag of the brown mulch that was on sale a couple weeks ago. I was very happy with the price at 5 bags for $9. I spent my Sunday spreading it and really was impressed with how it turned out. We had 2 days of rain and by the time I got home Tuesday night from work the color wa...

Menards / tore manager @ muskegon location

Adam R. Lawrence on Apr 12, 2017
On 4/9/17 I was in your Muskegon location and was looking for the entrance mat that cost $10. I ran into store manager Brian coming down the main aisle. Stopping him and asking him where I could find them was the biggest inconvenience I could have cause him. The look on his face explained...

Menards / 11% price adjustment rebate

Kimberly Bauer on Apr 11, 2017
I bought a mattress set that was on sale thru Dec. 31, 2016. I bought it on the 14th, the 11% rebate started on the 18th. So I went back to the store to cancel my order and re-order the very same mattress set. The Customer Service lady told me to take this 11% Price Adjustment form and...

Menards / Employee

Synicalbc on Apr 10, 2017
I went to Menards last week in the late evening at the Maplewood 55109 location. Only to witness a female employee with braids selling marijuana out of her Blue Dodge Avenger with Georgia plate. At that time I chose to ignore the situation. As I'm looking at window blinds, I see that the...

Menards / False advertising

Joseph Bartell on Mar 29, 2017
Was ready to purchase $1200.00 worth of laminate flooring at the NW Menards in Wichita, KS. When I went to get the delivery setup, the sales rep quoted a price of $59.00. The website states, under ship to home, that a same day delivery service is available from the store. 0-15 mile...

Menards / Employees

Marvet on Mar 17, 2017
I was shopping in the Traverse City Menard's store yesterday, Thursday, 3/16/2017 between noon and 12:30 pm. I was in and out of most aisles as I was pricing a project. As I passed by a portion of the tool dept. I noticed a young lady probably in her early twenties flirting with two male...

Menards / My front door

Charlene Gallion on Mar 11, 2017
I've already sent you pics...done that been ther! If you notice in the pics I've enclosed, the window panel is upside down per one of your associates suggestions! BRILLIANCE! Please note my SARCASM!!! After my first complaint, I was sent the frame around the window! As you can see from the...

Menards / Damaged products, menards employees that do not care.

Terry Hudson on Feb 13, 2017
I special ordered a bath vanity on 1-13-2017, picked it up on 1-29-2017, got it home and unpacked it, the marble top was chipped on the corners and had a crack all the way across it. I took it back and ask for the manager, he was helping me until someone he knew came in and he worked with...

Menards / Maytag refrigerator

Mon B on Feb 8, 2017
I will NEVER purchase another appliance from Menards! We bought a refrigerator with an extended warrantee in April 2014. In October of 2016, it was not cooling so after 2 weeks, we had a repair tech come out. Got the part about a week later. Same thing happened again 3rd week of January...

Menards / Doors/damaging truck

Cummins on Feb 1, 2017
We ordered doors at your Menards store in Glendale Heights, IL and when we went to pick them up (supposedly they were inspected) the doors were damaged. The workers left it up to me to move doors and pick them up - were absolutely no help - (I pulled my back while doing this) the door fell...

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