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Menards Customer Care Service

Menard, Inc.

5101 Menard Drive
Eau Claire
United States - 54703

Customer Support Phone Numbers

+1 715 876 2868 0 0

Menards Complaints & Reviews

Menards / return service

MeganSnyder on Oct 10, 2017
My daughter has went to Menards store in kokomo, in. to return some roofing materials she had bought with my card. Upon returning the lady at customer service didn't give her the option on putting returned money back on my Menards card. Instead she gave her a $300.04 in store credit check...

Menards / returns policy

Aimee Woofter on Oct 7, 2017
I was pretty excited to find the shower enclosure I was looking for $20 cheaper than anywhere else! Being new to the area, I had never been to Menards. I order them on line and they came in about 2 weeks later. I picked them up and they did not fit. Pretty bummed I took them back and I...

Menards / carpet/flooring

Robert olson on Oct 4, 2017
My name is Robert Olson I live in Milbank SD and we recently had some flooding in our basement of our home. We have been spending thousands of dollars at menards to rebuild our basement. My wife works in watertown SD where the location of the menards we go to is. I have been having her...

Menards / employee/management ionia menards

flatheadfred on Oct 3, 2017
Recently one of my close friends had a confrontation with a manager from the plumbing department at Menards Ionia. My friend was upset with Jeff Chapko due to Jeff and my friends ex brother in law threatening to "Take turns kicking Harry's butt on social media" i. e. Facebook, to no...

Menards / I am complaining about the service and not getting any help in the yards in back of the store after I asked for help from the security desk/

Chad Bumphrey on Oct 1, 2017
On October 1st at 10:30 am I purchased forty pavers and 5 50 pound bags of pea gravel. I pulled around the back of the store to pick up and when I had security check my receipt they first of all couldn't tell me where to go and get the product. He then proceeded to radio someone and ask...

Menards / rebates

boundarywaterz on Sep 29, 2017
I have been submitting rebates from Menards for as long as they have been doing it and never have I thought twice about it. This summer was a big project summer and I was spending tons of money there. It seemed like for 3 months straight there was the 11% rebate on anything. This time, in...

Menards / dissatisfaction with service

Dawn Liegl on Sep 17, 2017
We purchased a garage door kit and garage door. We paid for two separate deliveries (1 for the materials and 1 for the trusses). When the kit arrived, my husband was there. The garage kit was missing all the hardware, which our contractor supplied. It was also missing the 2x6's for the...

Menards / management

Bri l325 on Sep 17, 2017
To whom it may concern, On Saturday of September 8th, 2017. Between the time of 9:15pm to 9:30pm, Tom Davis, assistant receiving manager at Menards, said and I quote, " I heard you gave John a stern talk to the other night, things that are meant to be private aren't going to be private if...

Menards / customer service/ delivery

jjonn on Sep 14, 2017
-Ordered IDEAL garage door 6-8-2017. -Door was delivered damage, new door was ordered, damaged door was installed to keep storage cost down until new door arrived, menards didn't want to pay for storage. Also, door locks and seals where not sent with door I had to pick up locks, and they sent...

Menards / ugly chair

Dezgruntled on Sep 6, 2017
Here's a new scam devised by Menards: We sent all paperwork in with plenty of time to spare for a $50 rebate. Wondered where the rebate check was. Instead, got the envelope back stamped "Postage Due" and Return to Sender. It looks like Menards stamped it postage due, not the post office...

Menards / blinds

BonnieBrian Kadera on Sep 3, 2017
Went to Menards southwest Cedar Rapids, Iowa to purchase Blinds on 9/3/17 we purchased window images blinds item #4429410766 I asked for them to be cut 70 5/8 of an inch. I went and looked at flooring while wife waited for blinds. Got home and went to install and menards cut them 68 1/2...

Menards / guest service

sarah.rose on Sep 3, 2017
Hello, I was at the Menards store in Dundas yesterday and had a disheartening experience when my fiancé and I checked out our items. Bridgett was extremely rude and made us feel like a nuisance. We were not greeted, or even acknowledged when we got to the register. There was no eye contact...

Menards / quartz countertop

kabootsie on Aug 31, 2017
So I just spent about $6000 at Menards in Baxter, in updating our townhouse. They have a clearance area where they get returns called "Rays Bargains" which you can get really good deals sometimes. I found a quartz countertop close to what I was looking for and offered them $350 for it...

Menards / Pricing on a hose

Garden hoses on Aug 31, 2017
I purchased two sections of flexzilla garden hose this morning at store 3084. The sections were clearly divided between 50', 75', 100' hoses. There were tags for $29.99 on each section. The 50' section and the 75' section. So I purchased the 75' hose. At the register they were $49.99. I...

Menards / rewards

Keith Shanon Sowers on Aug 27, 2017
I mailed in a rebate of almost $70 over 6months ago. Within the rebate date time. I mailed the whole receipt not the bottom only. Someone at the rebate center decided to keep my rebate. I have my receipt with my credit card purchase date from my store I had printed out again. Yet the...

Menards / a rebate

RON Marks on Aug 27, 2017
I mailed a rebate #417 after purchasing Delta faucets on 5/20/17. I have yet to receive the promised amt. of the rebate. I sent a concern to you about this earlier with no response. I sent in all the necessary paperwork for this rebate, but have received nothing. If rebates are promised...

Menards / charged wrong price, employee rude

Jolayne Miller on Aug 16, 2017
Over a weeks time I bought 6 door knobs. The sticker price on the items were $24.99. I was getting a receipt ready to return one of the door knobs, so I could get a different style, when I noticed I was being charged anywhere from $26.99 to $28.99 for the door knobs. When I brought it to...

Menards / service

Kris Christiansen on Aug 16, 2017
Can't wait until we get a Home depot, or Lowe's in are area. Tired having to put up with your employees. Although its probably not all there fault. Usually upper management is the problem. But it will truly be nice to get a decent store in or area. And working for the company that...

Menards / midwest manufacturing ultradeck picnic table

John Mayes on Aug 15, 2017
I first would like to say my wife and I have been shopping at Menards since the store opened in my town and until now we have had zero complaints about anything . In May of 2015 at the Menards store in Port Huron Michigan my wife and I purchased your Midwest Manufacturing Ultra Deck Picnic...

Menards / service

Heather Compton on Aug 14, 2017
I have been on your website several times to try and find a way to compliment a couple employees. I still cannot find anywhere to do that so Im hoping whoever gets this can pass along this information. I shop at your Chesterfield Michigan store and just want to tell you that Carl that...

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