Dream doors ltdFault kitchen

V
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a verified customer
Verified customer

We had a kitchen fitted by one of there franchise .after a few months we had a smell and as the franchise no longer in trade we phoned the head office up and they sent some 1 out to take a look.they fitted a new piece under the sink and said it should do the job.in the next few months it got worse and in may 2008 we contacted them again.until we mention going to take them to court they sent some 1 to come and take a look.this resulted in them findding the waster pipe not going into the drainage hole put straight into the soil.they made the pipe go where it should have gone in the first place.when we asked about compensation the said NO when we got a letter sent by a solicter, they said they had nothing to do with there franchise and if we carried on they would take us to court for money of work carried out !

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