SUBMIT A COMPLAINT

dellw.myshopify.comnissan scoot red

1
P Nov 24, 2019

August 14, 2019 I ordered the above item, an electric quad car and paid $159.00 with my debit card. It was processed through PONDHELLO~[protected]. I received a confirmation email for purchase # 1017. A few days later, I got another email saying the item was being shipped with a shipping number. I tried checking this shipping number for several days and it was never found in the system. I tried to email them but never got an answer. I should have received the merchandise that first week of October, but nothing. I again checked the shipping number, not found. I went back to the website, GONE! I sent another email asking for an explanation, again, no response. I asked for my bank to refund the charge and they did. HOWEVER, November 20, they notified the bank they disputed not getting the money and my bank gave it back! I'm out of money, I don't have the merchandise. My bank says it is between me and the merchant whom I can't even reach because they've ghosted. TOTAL SCAM!!!

Post your comment