Cottingburn HouseScam

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a verified customer
Verified customer

During attending a funeral on 24/04/09, we stayed at this B&B. We had to find our own room, and later find the key. After paying in advance, we discovered our room was very poor - on a 1st floor attic room, and had to constantly crouch down and edge my way around the tiny en-suite bedroom. The following morning, our cooked breakfast was atrocious - barely warm, there were a tiny amount of beans & mushrooms, and the bacon was cold still with its rind on and un-shaven. Whilst still eating, the owners then slapped another bill right infront of me (was paid in full the day before) requesting my card number & bank details. Also attached to the bill, a copy of their emailed welcome letter, and a copy of my emailed reply - both letters highlighting the phrase (in pink highlighter pen) " the balance to be paid in advance" - which it was. We were constantly being watched and monitored throughout our stay, and I have never been so insulted in all my life. We also stayed there in December 2008 and although one of the rooms leaked, we enjoyed our stay - but not this time. We have also seen many bad reviews/reports on this B&B, and it was worse than Fawlty Towers... the B&B FROM HELL

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