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Zai cargo / Bad costumer service

1 Indian Trail, NC, United States Review updated:

Terrible service, not once, but three times. I sadly gave them the benefit of the doubt and tried their service again and every single time it has been a big dissapointment.
They not only don't deliver the cargo on time ( can take up to 5 yes five months for a box to go from the US to Mexico) they delivered the packages every single time incomplete, opened and missing items. And they said the insurance do not cover this, they say that they are not responsible for how long the cargo takes to travel from one spot to another...and finally they simply do not answer the phone. They ignore the calls, they hang up on me, and they only take my calls when I call from a new number, which is ridiculous, some one should stopthis madness and protect the costumer they shouldnt be still on business they are a big big scam

Ma
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Comments

  • Ma
      27th of Apr, 2012
    Zai cargo - Terrible service
    Zai cargo
    California
    United States

    They are horrible. Please do not use their 'services' as they will take your cargo, your money and your time, and they will not deliver the packages, and will not give you any valid reason or explanation. Plus, after you pay and sign the papers for your package to be sent...they dont even answer the phone when you call them

    0 Votes
  • Ma
      27th of Apr, 2012
    Zai cargo - Liars and thieves
    Zai cargo
    Florida
    United States

    They lie to people, they take forever ( three months and a half) to send a box from theUS to south america. They had the package sitting there for6 weeks waiting for their container to fillup!
    Pluspeople working there are the most unproffessional employees I ever dealt with!
    Do not use this cargo service. Seriously save your money and even if you pay alittle more with other company, at least they will not loose your precious cargo!

    0 Votes

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