Superior Propane Logo

Superior Propane

Having problems with Superior Propane?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Customer Service

1877 873 7467 (Customer Service)
+1 855 539 5862 (General Inquiries)
+1 855 539 5854 (Delivery)
+1 855 539 5855 (Service)
+1 855 539 5856 (Account Inquiries)
1111 49 Avenue NE
Calgary, Alberta
Canada - T2E8V2

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Superior Propane.

We are an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Complaints & Reviews

Dec 12, 2018

Superior Propane / Superior Plus Corporation — propane home heat

I used to get my home heat propane from Superior. They are difficult to reach as their system is automated...

Alberta Beach

Superior Propane / Superior Plus Corporationpropane

Switched to natural gas. Called superior to remove my tank. They set a date to pick up tank in nov. they had their techs come to puck up the tank. But left without it apparently because there was too much snow. Finally picked up tank in April. They sent a cheque for the credit I had. Then soaked me for $281.37 for the picking up thier tank. To top it off they sent the bill to collections so either pay or screw your credit. Superior propane are crooks. Would never recommend them

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Jan 15, 2018

    Superior Propane / Superior Plus Corporation — price gouging

    my latest tank delivery of 308.1 liters @ cost of 1.2534 per.for a total of 480'54.i checked for same...

    Toronto

    Superior Propane — propane prices and extra fees

    After being over charged by superior propane 3 times in a row I cancelled and went with another provider and...

    Superior Propane — Outrageous price

    Feb 15 2017 account [protected] invoice 5460 54 27 We received a delivery of propane at Pioneer Baptist...

    Peterborough

    We are here to help

    • 16 years' experience in successful complaint resolution
    • Each complaint is handled individually by highly qualified experts
    • Honest and unbiased reviews
    • Last but not least, all our services are absolutely free

    Superior Propane — Tank rental - cash cow

    I have been a customer of Supior Propane since my wife and I purchased our house in the township of Adjala in...

    Toronto

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Superior PropanePoor service and outragous prices

    Service has been terrible. I bought a house with an oil furnace, and decided to go with propane. Superior seemed reasonable so i purchased a new furnace, it took them 4 months to install. It was summer so I didn't get too upset. When I didn't receive a bill I started calling, it took them 12 more months to send me a bill. I have since filled the 1000Gal tank several times, I started to think I was paying to much, so I asked a driver for another company what their price was, and it was 6 cents/L cheaper. I didnt think it was that bad so i ordered propane from them again. To compare the same day I called 2 other propane suppliers, and they were 10 and 13 cents cheaper. Today I called to complain, and the price was higher than gasoline. I called another supplier to find out what the cost would be to have them deliver me propane and it was 21.34 cents/L cheaper! Needless to say that's the last time Superior will EVER supply me with propane. They did offer to lock in my price if i signed an agreement with them. it was higher than the cash price from others.

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      • Jb
        jbrennan Apr 12, 2014
        This comment was posted by
        a verified customer
        Verified customer

        We have an excellent supplier now but if our only choice was Superior Propane we would not use propane at all. We are still trying to clear off the problems created back when we dealt with them. I can say in all candour they were simply the worst national company with which we have even done business. With the exception of local delivery people who were always very good we found them increasingly remiss and unhelpful at every opportunity. It is hard to imagine what drives a company down such a path; they're not selling some service like telephony where a technical problem is a local matter, they're storing, selling and transporting a highly explosive product. I can only hope they are not confusing good luck for good management.

        0 Votes

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Superior Propane — Unfair Charges

      I changed propane suppliers and Superior Propane charged me a $200 administration fee for cancelling my...

      Queensville

      IN THE NEWS

      Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
      If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
      One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
      A consumer site aimed at exposing unethical companies and business practices
      ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
      You'll definitely get some directions on how customer service can best solve your problem