veterans benefit administration LA / Benefit processing delays
Your elected representatives in Washington make laws, they don't enforce them. Each of
them maintains a number of very busy offices staffed by a dozen or more people. In that
mix are "Military & Veterans Liaisons" or an individual with a similar title and responsibility.
When you write or call to complain about the VA and your claim, your call is routed to that
person. He or she will ask you to complete documents that allow them to view your folder...
privacy issues must be addressed as you have medical records in there.