SUBMIT A COMPLAINT

http://www.conexionmexico.com.mx/ / conexion refused to refunded extra money of 620 pesos paid in viajes

1 Avenida Guadalupe #6445, esquina con Misión Santo Tomas, Residencial Guadalupe, Zapopan, Jal., MX
Contact information:

Hi Conexions is a tour company and I paid them 620 pesos extra for tour. Now they refuse to refund this money. Please help. Below are all the details of the mail.

Anubhav Pathak
12/21/16

to tripsconexion
Hi Team,
I have registered for 5 people in early bird with 20% discount. Jaime Arias had registered our name when 20% discount was available and I was given extra 200 pesos discount for registering 5 people together. Please send me receipt of 5 people.

Regards,
Anubhav

Anubhav Pathak
Attachments12/21/16

to tripsconexion
++ attached receipt.

Attachments area

Anubhav Pathak
Jan 4

to Viajes
Hi Team,
Please update on this .. It has been one month and I havnt receieved any communication from you ???

Viajes Conexion
Jan 4

to me
Hello Pathak,

Thanks for your payement and sorry about the delay. We confirm your 5 Early Bird tickets for the CBF from Guadalajara and your discount of $200 pesos for your trip.

We will send you all the information with the departure, activites and schedule of the trip by next week!

See you soon

ConexionTeam

Anubhav Pathak
Jan 4

to Viajes
Hola
Mi puedes mandar el recibo de todos 5 personas esperado por favor

Regards,
Anubhav

Anubhav Pathak
Jan 4

to Viajes
Hola
Mi puedes confirmar el priceo porque yo registre en early birds con 20% descuento

Regards,
Anubhav

Viajes Conexion
Jan 6

to me
Hola,

El precio de Early Bird son los siguientes dependiendo si quieren Full Experience o Normal Ticket:

Full Experience: Hombre - $1990 pesos / Mujer - Exchange Student - $1790
Normal Ticket: Hombre - $2390 pesos / Mujer - Exchange Student - $2190 pesos

Lo del 20% era comprando directamente en la pagina web de Conexion, pero si aplica $200 pesos de descuento para una persona.

Saludos
ConexionTeam

Anubhav Pathak
Jan 6

to Viajes
Hola,
Es que yo hable con Jaime Arias y el mi promite descuento de 20% y registre nos nombres en su pagina

Anubhav Pathak
AttachmentsJan 6

to Viajes
Aquí es su chat. El mi promito 20% desc

Attachments area

Viajes Conexion
Jan 6

to me
Spanish
English Translate message
Turn off for: Spanish
Hola,

Ese descuento del 20% era comprando desde la página web pagando el viaje en su totalidad. Si solo lo apartaron con Jaime no podemos autorizar ese descuento.

Saludos
ConexionTeam

Anubhav Pathak
Jan 6

to Viajes
Mi puedes llamar por favor

Anubhav Pathak
Jan 20

to Viajes
Hola,
Necesitó cambiar el reservación.

Ahora somos solo son 2 personas solamente y nos van a venir en beach festival en full experiencia.
Yo page 5000 a ustedes. Entonces puedes confirmar 2 boletos
1. Anubhav Pathak - Full experiencia - 1990 pesos (con 20% descontó porque hable con Jaime)
2. Rajesh Bhagat - Full experiencia - 2390 pesos
Faltan 620 pesos que yo voy a usar en próxima viaje o si algún mas va a salir conmigo en este viaje.
Me numero es [protected]. Por cualquier duda mi puedes llamar por favor.

Regards,
Anubhav
[protected]

Anubhav Pathak
Jan 21

to Viajes
Hola,
Mi puedes confirmar ?

Regards,
Anubhav

Viajes Conexion
Jan 23

to me
Spanish
English Translate message
Turn off for: Spanish
Hola Anubhav,

Te confirmamos tus dos viajes para el Camping Beach Festival y tu saldo pendiente de $620 pesos.

Saludos
ConexionTeam

Anubhav Pathak
Jan 23

to Viajes
Muchas gracias, puedes dar mi toda la información .. Donde voy a encontrar el camión y cual hora y su numero de contacto por favor

Anubhav Pathak
Jan 24

to Viajes
Hola,
Mi puedes registrar en Lucha y fiesta en 18 de feb.
Pendiente ahora es 520.

Y mi puedes avisar que yo necesitó mostrar en la entrada ?

Gracias
Anubhav

Viajes Conexion
Jan 25

to me
Spanish
English Translate message
Turn off for: Spanish
Hola Anubhav,

Ya te registramos para un boleto de Lucha&Fiesta el 18 de febrero. Solo tendrás que enseñar una identificación.

Saludos
ConexionTeam

Anubhav Pathak
May 15 (4 days ago)

to Viajes
Hi how are you doing. Can you please tell me if there is any trip or Party available. I am leaving in august and want to use the remaining 620 pesos.
I have already been to Haustica and Brach festival. Kindly let me know if there is any other trip or Party ?

In case there is not any trip or Party available, how can I use this 620 pesos. Do you sell anything like clothes or any other stuff.
Or lastly if above is not the options then is it possible to refund this money please ?

Please feel free to call me and discuss with me. Ph - [protected]

Regards,
Anubhav

Viajes Conexion
May 16 (3 days ago)

to me
Hello Anubhav,

During spring we don't have any party but we will have a trip to Huasteca from the 22th to the 25th of June.

We don't sell any products and it's not possible to refund the money.

Let me know if you want to go to Huateca.

Greetings
ConexionTeam

Anubhav Pathak
May 16 (3 days ago)

to Viajes
I already went to Haustica. Is there any other party you have ?
Money is hard earned and I understand its importance. Is there anything which we can do like if you have any item you dont use and be of my use ? I can exchange this item with this money.

Viajes Conexion
May 17 (2 days ago)

to me
Hello,

We don't have any products to sell as we are a service company and we only organize trips and parties.

As the semester is over we are no gonna have more party, I'm sorry.

ConexionTeam

Anubhav Pathak
May 17 (2 days ago)

to anubhav.pathak
---------- Mensaje reenviado ----------
De: "Viajes Conexion"
Fecha: may. 17, 2017 3:08 PM
Asunto: Re: Beach festival receipt
Para: "Anubhav Pathak"
Cc:

Hello,

We don't have any products to sell as we are a service company and we only organize trips and parties.

As the semester is over we are no gonna have more party, I'm sorry.

ConexionTeam

[protected]:53 GMT-05:00 Anubhav Pathak :
I already went to Haustica. Is there any other party you have ?
Money is hard earned and I understand its importance. Is there anything which we can do like if you have any item you dont use and be of my use ? I can exchange this item with this money.

El may. 16, 2017 5:33 PM, "Viajes Conexion" escribió:
Hello Anubhav,

During spring we don't have any party but we will have a trip to Huasteca from the 22th to the 25th of June.

We don't sell any products and it's not possible to refund the money.

Let me know if you want to go to Huateca.

Greetings
ConexionTeam

El 15 de mayo de 2017, 15:11, Anubhav Pathak escribió:
Hi how are you doing. Can you please tell me if there is any trip or Party available. I am leaving in august and want to use the remaining 620 pesos.
I have already been to Haustica and Brach festival. Kindly let me know if there is any other trip or Party ?

In case there is not any trip or Party available, how can I use this 620 pesos. Do you sell anything like clothes or any other stuff.
Or lastly if above is not the options then is it possible to refund this money please ?

Please feel free to call me and discuss with me. Ph - [protected]

Regards,
Anubhav

Hola Anubhav,

Te confirmamos tus dos viajes para el Camping Beach Festival y tu saldo pendiente de $620 pesos.

Saludos
ConexionTeam

El 21 de enero de 2017, 14:46, Anubhav Pathak escribió:
Hola,
Mi puedes confirmar ?

Regards,
Anubhav

El ene. 20, 2017 12:44 AM, "Anubhav Pathak" escribió:
Hola,
Necesitó cambiar el reservación.

Ahora somos solo son 2 personas solamente y nos van a venir en beach festival en full experiencia.
Yo page 5000 a ustedes. Entonces puedes confirmar 2 boletos
1. Anubhav Pathak - Full experiencia - 1990 pesos (con 20% descontó porque hable con Jaime)
2. Rajesh Bhagat - Full experiencia - 2390 pesos
Faltan 620 pesos que yo voy a usar en próxima viaje o si algún mas va a salir conmigo en este viaje.
Me numero es [protected]. Por cualquier duda mi puedes llamar por favor.

Regards,
Anubhav
[protected]

El ene. 6, 2017 1:44 PM, "Anubhav Pathak" escribió:
Mi puedes llamar por favor

El ene. 6, 2017 1:42 PM, "Viajes Conexion" escribió:
Hola,

Ese descuento del 20% era comprando desde la página web pagando el viaje en su totalidad. Si solo lo apartaron con Jaime no podemos autorizar ese descuento.

Saludos
ConexionTeam

Le ven. 6 janv. 2017 à 19:04, Anubhav Pathak a écrit :
Hola,

Es que yo hable con Jaime Arias y el mi promite descuento de 20% y registre nos nombres en su pagina

El ene. 6, 2017 11:50 AM, "Viajes Conexion" escribió:
Hola,

El precio de Early Bird son los siguientes dependiendo si quieren Full Experience o Normal Ticket:

Full Experience: Hombre - $1990 pesos / Mujer - Exchange Student - $1790
Normal Ticket: Hombre - $2390 pesos / Mujer - Exchange Student - $2190 pesos

Lo del 20% era comprando directamente en la pagina web de Conexion, pero si aplica $200 pesos de descuento para una persona.

Saludos
ConexionTeam

2017-01-05 2:11 GMT+01:00 Anubhav Pathak :
Hola

Mi puedes confirmar el priceo porque yo registre en early birds con 20% descuento

Regards,

Anubhav

El ene. 4, 2017 5:49 PM, "Anubhav Pathak" escribió:
Hola

Mi puedes mandar el recibo de todos 5 personas esperado por favor

Regards,

Anubhav

El ene. 4, 2017 5:44 PM, "Viajes Conexion" escribió:
Hello Pathak,

Thanks for your payement and sorry about the delay. We confirm your 5 Early Bird tickets for the CBF from Guadalajara and your discount of $200 pesos for your trip.

We will send you all the information with the departure, activites and schedule of the trip by next week!

See you soon

ConexionTeam

Le mer. 4 janv. 2017 à 11:23, Anubhav Pathak a écrit :
Hi Team,

Please update on this .. It has been one month and I havnt receieved any communication from you ???

El dic. 21, 2016 10:28 AM, "Anubhav Pathak" escribió:
++ attached receipt.

El dic. 21, 2016 10:26 AM, "Anubhav Pathak" escribió:
Hi Team,

I have registered for 5 people in early bird with 20% discount. Jaime Arias had registered our name when 20% discount was available and I was given extra 200 pesos discount for registering 5 people together. Please send me receipt of 5 people.

Regards,

Anubhav

--
Cualquier duda, estamos a tu disposición.

Saludos

ConexionTeam
Oficina: Avenida Guadalupe #6445, Zapopan, Jal.
Tél: [protected]

--
Cualquier duda, estamos a tu disposición.

Saludos

ConexionTeam
Oficina: Avenida Guadalupe #6445, Zapopan, Jal.
Tél: [protected]

--
Cualquier duda, estamos a tu disposición.

Saludos

ConexionTeam
Oficina: Avenida Guadalupe #6445, Zapopan, Jal.
Tél: [protected]

--
Cualquier duda, estamos a tu disposición.

Saludos

ConexionTeam
Oficina: Avenida Guadalupe #6445, Zapopan, Jal.
Tél: [protected]

An
May 19, 2017

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