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Alabama Custom Countertops
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Alabama Custom Countertops
reviews & complaints

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100% of 1 complaints were resolved
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9:31 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Alabama Custom Countertops Failure to install after deposit

Contracted with Ricky Smith, owner of Alabama Custom Counter Tops, for installation of new kitchen and bathroom counter tops in August 2009 with a promised installation date of two to three weeks. He has failed to show for two installation dates, does not answer phone calls, and has yet to return $2, 500 deposit. Based on this business' performance I would HIGHLY recommend you seek other vendors for reliable quotes and installation. A friend who booked his services at the same time is experiencing exactly the same problem. It appears that legal steps must be taken to recover our deposits.

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JacD51
, US
Nov 02, 2009 8:50 am EST

Contracted with Ricky Smith, owner of Alabama Custom Counter Tops, for installation of new kitchen and bathroom counter tops in August 2009 with a promised installation date of two to three weeks. He has failed to show for two installation dates, does not answer phone calls, and has yet to return $2, 500 deposit. Based on this business' present performance I would HIGHLY recommend you seek other vendors for reliable quotes and installation. A friend who booked his services at the same time is experiencing exactly the same problem. It appears that legal steps must be taken to recover our deposits.

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pbc1975
, US
Dec 28, 2010 9:47 pm EST

Ricky Smith: aka Alabama custom countertops, is believed to be a flim flam artist. He deposited a 50% payment check, for kitchen counter materials and install, on 8/5/2009. The install was 2-3 weeks "guaranteed". It is now 12/28/2010..I had the job completed by Home Depot and a warrant was issued for Mr. Smith through the Escambia Co. Sherriffe, Florida, 12/2009. He took my money and "fled". He was arrested on 9/1/2010 and his trial is pending and part of Public Records under felony.

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TRUCKGUY123
Montgomery, US
Feb 25, 2010 5:55 pm EST

im in montgomery alabama and had him indicted for fraud he is going to jail at some point everyone needs to call detective mccormick with the montgomery police department and get involved and get some restitution money

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