Alabama Custom Countertops complaints 1
Keywordsalabama bathroom counter tops custom countertops deposit installation installation date kitchen legal steps performance phone calls promised quotes recommend recover vendors
Newest Alabama Custom Countertops reviews & complaints
Failure to install after deposit
Contracted with Ricky Smith, owner of Alabama Custom Counter Tops, for installation of new kitchen and bathroom counter tops in August 2009 with a promised installation date of two to three weeks. He has failed to show for two installation dates, does not answer phone calls, and has yet to return $2, 500 deposit. Based on this business' performance I would HIGHLY recommend you seek other vendors for reliable quotes and installation. A friend who booked his services at the same time is experiencing exactly the same problem. It appears that legal steps must be taken to recover our deposits.
The complaint has been investigated and resolved to the customer’s satisfaction.