Menu
Login
Replied
I made a deposit of 10000 on 2 of January but i didn't receive my deposit so i contacted the customer support, so they told me to wait for 24 hours i waited even then i didn't receive my deposit so i contacted them again and they just kept extending the date then for 3 to 4 months they asked me to bring every small detail from bank about the transaction so i bought every possible details. And even after this long i haven't received my deposit please help me if anyone can the only last option after this is a legal action.
Claimed loss: 10000
Desired outcome: 10000
Confidential Information Hidden: This section contains confidential information visible to verified 1xBet representatives only. If you are affiliated with 1xBet, please claim your business to access these details.
Name Sujal Kalta
Gaming ID [protected]
I have already sent it that's why iam here because your support team are scamming me at this point just look into the matter yourself I have had enough chats with your customer support. They haven't given me my deposit or neither returned my money so please just give me my deposit or return my money
Please help me with my issue now you too are behaving oddly. Don't act like fraudsters. I felt at first the employee in your website were fraudsters stealing my hard earned money but now it feels like it is you and your website who are frauding people of their money. There is absolutely 0 credibility from you. And i would also recommend others not to ever use this fraud website 1xbet.
It is my humble request from everyone not to use this website otherwise they would steal your money and they take no credibility for it.
This website is absolutely no to everyone ❌👎
I have already contacted support team regarding this issue and sent them multiple bank statements from time to time. Only reason iam here is they aren't listening they are purposely ignoring my issue to hide the fraud done by the agent or support team themselves maybe. Now its 6 months do you think iam stupid from 6 months your specific time period still isn't over. Please give a reasonable response next time which involves returning my money to my gaming account, because I had contacted my bank multiple times and they have inquired multiple times and confirmed the payment was successful. I even raised a chargeback but your 1xbet agent rejected my chargeback confirming he did receive the payment but didn't deposit it into my account. I have already sent you the proof of payment being successful confirmed by Banking regulatory body i.e NPCI and regarding my money returning back your agent denied my chargeback and i didn't receive a single rupee till date. So please just give me my deposit into my account because transaction was successful and you have wasted my 6 months. If you can't deposit the amount at least give me promo points equal to my deposit amount i don't even need any compensation amount I just need the amount that i deposit into my gaming account. It's been three years I have used 1xbet but this is the first time this has happened to me so i still have good faith in 1xbet not the customer support because the always behave oddly that's the only reason i have come here expecting a higher authority from 1xbet would help me 🙏.
