1xBet review: Deposit not credited

I deposited ₹10,000 on 08/11/2025 through UPI (PhonePe).
The payment is successful in my bank.
UPI Transaction ID: 838593472443
Receiver UPI: [protected]@okbizaxis
1xBet Account ID: 1410602507

Since that day, the funds have not been credited to my 1xBet account.

I have contacted support over 20 times via chat and email.
Every reply is a copy-paste message saying “forwarded to specialist.”

They also kept asking for account merging documents, which I provided.
The account was merged but my ₹10,000 is still not credited.

Support refuses to give a real update and keeps repeating the same scripted reply.

I am filing this complaint to get:
My deposit traced, and
My ₹10,000 credited to my account or refunded.

I have all proofs:
– Bank statement
– UPI transaction
– Screenshots of chats
– Emails from 1xBet

Kindly resolve this issue.

Name: Amogh Kelkar

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