1xBet review: Deposit not credited

We deeply regret any inconvenience caused by the delay in processing your deposit. Under normal circumstances, deposits are typically credited within an hour. However, there are instances where, due to heavy load on the payment system or delays at the bank's end, the process may extend to a few days. We understand that this can be frustrating, and we are committed to resolving the issue promptly.

To expedite the resolution, we highly recommend reaching out to our support team through your account on the 1xbet website or mobile app, if you have not already done so. When contacting support, kindly provide all pertinent details regarding your payment. This information is crucial in allowing us to trace and address the issue more efficiently.

Your patience during this time is greatly appreciated. Rest assured, we are here to assist you every step of the way. We value your loyalty and are committed to ensuring you have a seamless experience with 1xbet.

Thank you for choosing to stay with us.

Warm regards,
The 1xbet Team

Hello! If the deposit was withdrawn to another account, this may mean several options:

1) Either you have several game accounts and you have replenished on another account.
2) Or you contacted scammers who personally provided details of your transaction, which they could use and credit money to their account. Unfortunately, in this case, we will not be able to help you, since the payment system credits strictly according to a correctly completed application on the account where it was made, and the company is not responsible if the player personally provides his personal data to third parties (all official contacts are directly from technical support website are listed only on the website in the contacts section).
3) or you are trying to pass off someone else’s deposit as your own.

If you have several accounts, we recommend that you contact support email to merge them, and in the future such cases will not arise again. In the other two cases, unfortunately, we will not be able to help in any way, since on our part everything has been checked and carried out according to the rules.