PNR No : 61752102 — ground staff customer service ms karthika
1. Informed her I do have backbone pain and requested help to keep luggage on the belt . She replied we cannot help .
2. Asked cost for extra luggage. She replied 1025 Rs so you will not be taking right .
3. Issued boarding pass on 3 different seats which even included a child. The ticket was togather for a family of 3.[protected]@gmail.com
Didn't expect this service from air Arabia.