PNR No : 61752102ground staff customer service ms karthika

P Oct 11, 2019

1. Informed her I do have backbone pain and requested help to keep luggage on the belt . She replied we cannot help .
2. Asked cost for extra luggage. She replied 1025 Rs so you will not be taking right .
3. Issued boarding pass on 3 different seats which even included a child. The ticket was togather for a family of 3.[protected]
Didn't expect this service from air Arabia.

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