NanniesofBrentwood Customer Service Phone, Email, Contacts
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1 5 1 1 NanniesofBrentwood
NanniesofBrentwood Customer Support Very Poor
0 Resolved
1 Unresolved
0% of 1 complaints were resolved
The company's complaint resolution process is ineffective due to poor customer service skills, lack of training and inefficient handling of complaints. There's no proper protocol, tracking or follow-up, resulting in unresolved complaints and customer dissatisfaction.
0% of 1 complaints were resolved
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NanniesofBrentwood complaints 1

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7:04 am EDT

NanniesofBrentwood Nanny's behaviour was inappropriate

I searched for a nanny for my boy and decided to use the services of I wasn’t happy with the nanny, because she was late all the time, and she went home earlier as we agreed. She left my son alone while he slept. And she smoked in the house. I fired her out and I never again used this website and their services. I wonder if there are other people, who had the same experience. Let’s share views about this website.

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Nannies of Brentwood
Nashville, US
May 26, 2014 10:14 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

First of all if you hire a nanny through Nannies of Brentwood whether its full time, part time or occasional care the agency calls our clients if its on call or temp job after each position to see if the nanny was on time, if they did a good job and if the client would use our services again. If you hire a nanny long term or full time we have in our contract that we do once a week reviews the first month, the second month we do every other week reviews and the third month we do a final evaluation to make sure everyone is happy.
Our nanny's DO NOT SMOKE, we do not hire any smokers and if a nanny left a child home alone while babysitting we would report them to the police. This we believe is not one of our clients. If something like this would have happened we would know and the nanny would be fired and they would no longer work for our company and we most likely would have refunded the money to the client. This entire review is ridiculous.
Please remember when reading post or reviews that ANYONE can post anything.

If you are interested in using our services, please call us and we will be glad to give references to our clients.

Thank you!

Is NanniesofBrentwood legit?
NanniesofBrentwood earns 77% level of Trustworthiness

SAFETY SUGGESTION: ComplaintsBoard has evaluated NanniesofBrentwood and determined that it has an excellent credibility, highly trustworthy level of trust, with a legitimacy rating that is more or less around 77%.

We found clear and detailed contact information for NanniesofBrentwood. The company provides a physical address, 2 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows NanniesofBrentwood website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for NanniesofBrentwood have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:
  • NanniesofBrentwood's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The may offer a niche product or service that is only of interest to a smaller audience.
  • We found that the website for NanniesofBrentwood is very young, indicating that it may be new or recently launched. It is important to exercise caution when engaging with new websites, as they may not have established a trustworthy reputation yet and could be more vulnerable to security risks.
  • We found that the technical contact email address for NanniesofBrentwood is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
  • The use of a free email address for contact on may be a red flag indicating potentially unreliable or fraudulent activity.
Our verdict: NanniesofBrentwood is safe to work with, and you can proceed with confidence when using their website. However, their 0% Resolve Complaints rating is concerning. We recommend approaching their services with caution and reading reviews before making a decision.
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