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Waterworks Pools / Rip off

1 United States

I signed my contract in June and paid 27, 900 and very little is being done towards completion. It is now mid-October and it is still not finished. My pool has not been completed to date and I keep getting excuses about why it not complete from the Waterworkz. I was so displease I got a laywer and then they gave me a letter stating my pool would be finished by September 19, 2009. Well its October 10 and very little has been done towards completion. I have visited twice in September and they just told me what I wanted to hear to get me out of there. Rick an employee visited my house and gave me samples to pick out again for the pool decking and coping and said he would be back the next day to pick them up. He never came back nor did he answer any phone calls from me. Not to mention this was about the third time we have picked the same stuff over and over. It seems like a cover up to buy more time by telling me we have to order materials. This is almost a half year later and I am getting the same stories. I filed a complaint with the BBB in September but little has happened since then. I have been told by Dan Honig the ownwer that they took on morer than they could handle. Is this fair that my family has to suffer the emotional stress and abuse after they have taken our money. All I have ask is for them to honor what they said and what we have paid for. What happen to the othercomplaint I filed ? Did anyone say it was resolved because it was not and the work still has not been completed. I have tried to trust them several times but the lies never stop coming. I would gladly have someone else finishmy pool if they would refund my money. I have not been able to use my back yard since June because it has been torn up with all the constuction that has not been completed. All I have ask from the begining is for them to complete the pool. I have been seen by so many of there employees until I am begining to think that no one stays employed with that company long. Please do not deal with any of these companies or personel because they are all rip-offs and scam artist They are all owned by Dan Honig and he hides behind them all. He is a Criminal.

Br

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