Value Pawn and Jewelry / Failure to honor warranty and removing warranty from system
We purchased a number of electronics from this business, and also purchased an additional warranty along with them. When we had an issue with one of the Items, they REFUSED TO HONOR THE WARRANTY!!! Even though we had our copy of the written warranty, they still refused to honor it! Another consumer came in at the same time with the same issue, and he was refused also!!! We were told that our purchases and warranties had been deleted from their system. The other person was told the same thing. When the other person and I insisted on speaking to a manager, the POLICE were called by the employee!!! I personally was issued a notice that I was not allowed back on Value Pawn property, which is in a strip mall along with other businesses. When I asked about the other businesses, Police informed me that I was banned from the entire strip mall!!!