Soundgarden Store — money back for an item that hasn’t shipped out
A transaction amount of $200.97 was charged on my account on 5/23/19 for an item I didn't purchase. Someone used my card information to purchase the item, and I don't want said item that was purchased and it hasn't even shipped so I'm hoping to get my money back. I tried disputing this transaction with my bank and they said I had to contact you directly in order to get a refund. The order number is SOG#1480. I'm looking forward to your response.