The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
The Fitness StoreSells defective product and refuses to refund

N

Aweful experience with this company. If you need a quality treadmill, elliptical, etc go to Tiger Joes on Kingsridge.

The Fitness Store (and it's parent company G&G fitness) sold me a $2200 treadmill that makes a metalic clanking noise when it is elevated. They claim there is nothing wrong with it but a $2200 treadmill should not make noise! The treadmill (Pacemaster) also had a deck crack issue when Con Reports tested it. Fitness Store/Pace master refused to let me exchange for different brand and installed thicker deck, which made the machine louder. They now refuse to service it after I complained that the metalic noise is still there. Worthless thieves who will take your money and not back up their equipment. DO NOT shop at the Fitness Store or buy Pacemaster equipment.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.