The complaint has been investigated and
resolved to the customer's satisfactionResolved Monster Transmission and Performance — Faulty repair
resolved to the customer's satisfaction
I had Monster Transmission rebuild the transmission in my truck. After I installed it I drove for about 800 miles and it stopped working, I lost all gears.Sent back and they blamed me for the failure. Got transmission back a second time and it failed after 300 miles, same as before.I sent back again, and again they blamed me for the failure and insisted that I have installed by a professional transmission shop, which I did and it failed again after 300 miles. Monster transmission then refused to help me any longer. I had my Truck towed to the shop that installed it and had them remove and inspect it and they told me that the previous technician that rebuilt the transmission failed to notice a failed component inside that was the cause of all failures including the original. To this day Monster Transmission refuses to work with me on this matter. I advise anyone looking to have a transmission repaired or rebuilt to go to a local transmission shop.