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thaismileerror with the booking system

I bought a ticket a few days ago through Thaismile official website. I selected the date I wanted to depart and return which is on 28 feb and 03 march respectively.

After ensure everything is fine, I clicked to proceed, it turned up to be another date that was not the same as I selected.

I immediately made call to the company but they said there is nothing they can do about it. They advice me to get a new ticket instead.
I tried to explain to them that there is virus on the company website that resulted but they refused. I even attempted to request to speak to their management but was unsuccessful.

Below is the detail itinerary
I hope to hear from you ASAP as the ticket of the departure is on this sat and action has to be taken immediately before it is too late.


TRAVEL ITINERARY
THAI SMILE AIRWAYS COMPANY LIMITED | 89 VIBHAVADI RANGSIT ROAD, CHATUCHAK, BANGKOK, THAILAND 10900
TAX ID [protected]
BOOKING DETAILS
N5H8VP
CONFIRMED

Booking Date : Tue 27 Jan 2015
Name : MR LOW KAY YONG
Contact : [protected]
Email : [protected]@gmail.com

NAME OF PASSENGER(S)
1. MR KAY YONG, LOW

FLIGHT DETAIL
Flight Departure Arrival
BKK > UBP
Sat 31 Jan 2015

WE 28
Smile Promotion
Class O 17:00 Bangkok (BKK)
Suvarnabhumi Airport
Sat 31 Jan 2015 18:05 Ubon Ratchathani (UBP)
Ubon Ratchathani Airport
Sat 31 Jan 2015
UBP > BKK
Tue 03 Feb 2015

WE 21
Smile Promotion
Class O 08:15 Ubon Ratchathani (UBP)
Ubon Ratchathani Airport
Tue 03 Feb 2015 09:20 Bangkok (BKK)
Suvarnabhumi Airport
Tue 03 Feb 2015
IN-FLIGHT DETAIL
Passenger Bangkok > Ubon Ratchathani Ubon Ratchathani > Bangkok
MR KAY YONG, LOW (ADT) Seat: - N/A -
Free Bag: 20 KG
Seat: - N/A -
Free Bag: 20 KG

Purchase Description Amount Price
Airfare 1 1, 936.45 THB
Extra
Taxes and Fees
- TS 1 150.00 THB
- VAT 1 135.55 THB
TOTAL PRICE 2, 222.00 THB

PAYMENT DETAIL
Type Card Number Date Status Amount Paid
VI XX3088 Tue 27 Jan 2015 APPROVED 2, 222.00 THB

Al
Jan 28, 2015

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