PSBK.co.za / a watch instead of cell was delivered
From: Pieter Strobos [mailto:[protected]@mweb.co.za]
Sent: 15 January 2019 11:52 AM
To: 'Takealot.com'; '[protected][protected]@takealot.zendesk.com'; 'Takealot.com' (tal-request-responder_[protected]-zd+[protected]@takealot.zendesk.com)
Cc: Pieter Strobos ([protected]@mweb.co.za)
Subject: RE: takealot.com Re: Phone Call from : Caller [protected]
I understand from my wife Hannie, who communicated telephonically with you yesterday and today [protected]), that you are busy investigating the "mishap".
You must first find out where the mishap happened.
With all respect: Why must we, the buyers who already paid for the cell phone in full, be punished?
We strongly feel this is Takealot's problem.
Will you please immediately send the already paid Huawei P20 128GB LTE Black cell phone to us.
Delivery address: 885, 12th Avenue, Wonderboom South Pretoria. GPS dec degrees coordinates:
Please acknowledge receipt of this e-mail.
Pieter Strobos PrEng
PSBK Consulting Engineers
E-mail from Takealot:
Shehaam Williams (takealot.com)
Jan 14, 15:29 SAST
Thank you for contacting Takealot.com.
Apologies for the mishap, thank you for the information provided i will have this escalated to the relevant department, i will revert back to you
Updated by Pieter Strobos, Jan 15, 2019
Very poor service experienced from Takealot so far.