H & R. Block / 2017 tax return

1 United States

Candace McCarthy, rep for H& R Block made out my 2017 Federal and State income tax on Jan 26, 2018. I paid H & R Block $209.00 and $40.00 (Peace of mind) that day.
We forgot to enter something in the return, to do with insurance. Candance would know. I've yet to hear anything about this. We e-mailed Candace, no results. I made an appt. to see a representative at the Plaza at Westlakes. 6570 Westtown Parkway, West Des Moines, Ia. I was at that appointment. It was a lady that did not know anything about taxes (disappointing). She thought I shouldn't be paying income tax on part of Social Security benefits. I've never heard of anything like this. I also wanted to know if my wife and I were taking out enough deductions. She did not know much about this (disappointing) If this does not get cleared up soon my recommendations to anyone about H & R Block will not be good

  • Updated by Marvel G. Roose, Oct 18, 2018

    I am not going to fill out a W-9
    Just want an answer as to who to contact to get right info we are asking for

Oct 18, 2018

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