focal-shop.com / Impossible to reach the agent
I placed the order through the company www.focal-shop.com. I communicated with the agent through Skype and she informed me that my order was ready. After that she told to wait about $3 weeks, and of course I haven’t received my order. As well as the agent stopped to appear in Skype and it was impossible to reach her. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?