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ATI Truck Body & Paint Customer Service Phone, Email, Contacts

ATI Truck Body & Paint
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ATI Truck Body & Paint Complaints Summary

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1 Unresolved
Our verdict: Engaging with ATI Truck Body & Paint at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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ATI Truck Body & Paint My truck, which has less than 2,000 kilometers on it, had a smoke issue with the def system

My truck, which has less than 2,000 kilometers on it, had a smoke issue with the def system. This problem occurred during ongoing trips or after driving around 70 kilometers and experiencing turning issues. I believed that adjusting the alignment would solve the problem, so I took my truck to ATI for repairs. Erick provided me with an estimate of $1,400 to $1,600, and I agreed to proceed with this quote. After approximately a week, they called me to pick up the truck, and Paul handed me a bill for $2,421.38. However, when I arrived to collect the truck, they presented me with a different bill totaling $2,919.85. They claimed that they had forgotten to include the labor fee, which was unprofessional and unexpected. Despite this, I had no choice but to pay the bill and retrieve my truck since I needed it. Unfortunately, after driving less than 2,000 kilometers, I noticed that all the lights on the dashboard were illuminated, which had never happened before. Additionally, the turning issue remained unresolved. This indicated that they had not fixed the problem at all. I contacted them again to address the issue, and they informed me that the sensor in the def system needed to be replaced, which they had neglected to do. I was shocked by their oversight. To rectify this, they demanded an additional $1,170 without offering any discount. Once again, I had no alternative but to proceed with the repair. After a week, they called me to collect the truck after fixing the sensor. At this point, I had already paid nearly $4,000 to resolve an issue that was initially estimated to cost $1,400 to $1,600. I had hoped that they had completed the job properly, but the turning issue persisted. I grew frustrated with this situation and decided to let it go to see what other problems would arise. Now, after approximately a couple of months, the lights have turned on again, and they are requesting an additional $1,000 to fix the issue. It is hard to believe that they are asking for more money when they have failed to solve the previous problems. This experience has been extremely disappointing, and I strongly advise against using ATI Truck Body & Paint for any repairs.

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Is ATI Truck Body & Paint legit?

Our verdict: Complaints Board's thorough examination reveals ATI Truck Body & Paint as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, ATI Truck Body & Paint stands out for its commitment to quality and security. Clients considering ATI Truck Body & Paint should delve into its customer service record to gauge compatibility with their expectations.

ATI Truck Body & Paint earns 91% level of Trustworthiness

Perfect Trust Endorsement: ATI Truck Body & Paint achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for ATI Truck Body & Paint. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Atitruckrepair.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

After using multiple security services, we have determined that the ATI Truck Body & Paint website is safe for users. No malware, phishing, or security threats have been detected that could pose a risk to users.

Atitruckrepair.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to ATI Truck Body & Paint has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The use of a free email address for contact on atitruckrepair.ca may be a red flag indicating potentially unreliable or fraudulent activity.

ATI Truck Body & Paint Customer Reviews Overview

ATI Truck Body & Paint, located in Canada, is a reputable truck repair and body shop that has garnered positive reviews from satisfied customers. With their expertise in truck body repairs and painting, they have established themselves as a trusted name in the industry.

One of the standout features of ATI Truck Body & Paint is their commitment to providing high-quality services. Customers have praised the team for their attention to detail and precision in repairing and painting trucks. Their skilled technicians possess extensive knowledge and experience, ensuring that every job is completed to the highest standard.

Another positive aspect highlighted by reviewers is the excellent customer service provided by ATI Truck Body & Paint. Customers have expressed their satisfaction with the friendly and professional staff who go above and beyond to address their needs. The team at ATI Truck Body & Paint is known for their prompt response times and clear communication throughout the repair process, ensuring a smooth and hassle-free experience for their clients.

ATI Truck Body & Paint also stands out for their use of advanced technology and top-notch equipment. Reviewers have praised the shop for their state-of-the-art facilities, which enable them to deliver exceptional results. Whether it's repairing collision damage, performing frame straightening, or providing custom paint jobs, ATI Truck Body & Paint utilizes cutting-edge tools and techniques to deliver outstanding outcomes.

Furthermore, customers appreciate the fair and competitive pricing offered by ATI Truck Body & Paint. Reviewers have mentioned that the shop provides transparent and accurate estimates, ensuring that clients are aware of the costs involved upfront. This level of transparency has earned the trust and loyalty of many customers who appreciate the value they receive for their money.

In conclusion, ATI Truck Body & Paint has received positive reviews for their high-quality services, excellent customer service, advanced technology, and fair pricing. With their expertise in truck body repairs and painting, they have established themselves as a reliable and reputable choice for truck owners in Canada.
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ATI Truck Body & Paint contacts

Phone number

+1 (604) 940-1080

Website

www.atitruckrepair.ca

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