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Switzerland Jewelry Watch Shop Customer Service Phone, Email, Contacts

Switzerland Jewelry Watch Shop
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Switzerland Jewelry Watch Shop Complaints Summary

0 Resolved
42 Unresolved
Our verdict: Engaging with Switzerland Jewelry Watch Shop at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Switzerland Jewelry Watch Shop reviews & complaints 42

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Newest Switzerland Jewelry Watch Shop reviews & complaints

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3:42 am EST
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Switzerland Jewelry Watch Shop Item delivered is wrong

Hello, I did order some stuff from Helly Hansen (found out was fake site) but they sent some small box with decoration note which I didnt accept since dont need any decoration. Looks like the scheme is like this^ people place orders online, pay and give delivery address and then people accept and dont mess with return or claim. This is scam as at the end they still money anyway. My order was 80 USD, they charged 118 instead.

Desired outcome: I already filed the case to my bank

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6:03 am EST

Switzerland Jewelry Watch Shop Jewelry delivered what I didn’t order

I received yesterday 9. Februari, a package from China.
I never ordered anything from any Company in China.

Li Yanling

Jiutongda Logistics Park

Changshou 3rd Road

Zhongxiang, Ji, Jinmien, HUBEI

448000

China

Phone:[protected]
Delivery LV948611010CN
I do not know what's inside packing, but feels like a small Jewelry box.
I was not at home while the packing was delivered, otherwise I have denied to receive.
Please pick up packed from my adress as fast as possible.
Katrijn van Berkum
prof Sproncklaan 1E
3705AA Zeist
the Netherlands

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12:29 pm EDT
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Switzerland Jewelry Watch Shop A Cartier ring

I arrived home today 1st June 2023 to find a fake Cartier ring at the edge of my postbox I did not order this ring and do not want this ring I ordered a special needs bed suit for my son as he is going through a stage of not keeping his pyjamas on and we're having poop parties! I'm absolutely devastated and annoyed that these people are advertising clothes that us as parents of special needs children need and ye are taking advantage of. Shame on you. I have informed the relevant authorities and customs in Ireland of your scam.

Desired outcome: I want my money back.

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Is Switzerland Jewelry Watch Shop legit?

Our verdict: Complaints Board's thorough examination reveals Switzerland Jewelry Watch Shop as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Switzerland Jewelry Watch Shop stands out for its commitment to quality and security. Clients considering Switzerland Jewelry Watch Shop should delve into its customer service record to gauge compatibility with their expectations.

Switzerland Jewelry Watch Shop earns 91% level of Trustworthiness

Perfect Trust Endorsement: Switzerland Jewelry Watch Shop achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Our scan shows Switzerland Jewelry Watch Shop website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Switzerlandwatchshop.com you are considering visiting, which is associated with Switzerland Jewelry Watch Shop, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • While Switzerland Jewelry Watch Shop has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 42 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • Switzerlandwatchshop.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The switzerlandwatchshop.com may offer a niche product or service that is only of interest to a smaller audience.
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10:28 pm EDT
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Switzerland Jewelry Watch Shop hoka running shoes

Preference shoes from https://hokarunningoneone.shop/. Received https://hokarunningoneone.shop/瑞士珠寶鐘表店

Switzerland Jewelry Watch Shop
香港英皇道293號
NO 0179977
293, King's Road, Hong Kong.
電話:253369$8 2533 69$9
發 INVOICE 票 Date,


數⋯量
單價

DESCRIPTION
QUANTITY
UNIT PRICE
AMOUNT
Cartier
15200.00
15200.00
(RING)
凴此發票珠寶保修一年
Which I did not order

Desired outcome: Refund of my $79 American dollars or the shied ordered

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7:41 am EDT
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Switzerland Jewelry Watch Shop Cartier Yüzük

Cartier Yüzük

İsviçre Mücevherat Saat Mağazasından bir Cartier Yüzüğü aldım. Hong Kong'dan hiç mücevher sipariş etmedim, bu yüzüğü saklamak istemiyorum ve iade etmek için de ödeme yapmayacağım.

Bu bir aldatmaca mı?

Posta zarfında benim adım ve bilgilerim vardı ki

bu şirket yüzüğü iade edebilmem için ücretli iade zarfı gönderebilir mi ve bilgilerimin veri sistemlerinden silinmesini istiyorum.

İstenen sonuç: Hızlı yanıt verirseniz sevinirim ve bu yüzüğü istemiyorum.

MESUT KOZAN

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4:22 am EDT
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Switzerland Jewelry Watch Shop Wrong item

Hi there,

I thought I ordered some Beg an shoes from a website called samluggage. shop Instead I received a Cartier ring in a red box from Switzerland Jewelry Watch Shop based in Hong Kong. They provided what seemed to be a legit tracking number - LP624127170CN which seems to be a generic number they send to everyone. Order was placed on 29/04/23. When I clicked on their email address from their customer service team it showed this - [protected]@paidluck.com / Nancy

What can I do to recover the 187.32MY that I paid for the order? Should I dispute the credit card payment?

Please help!

Desired outcome: I would appreciate a refund but I think it is very unlikely based on the other reviews.

Desired outcome: Please Refund

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Corissa
Markdale, CA
Jul 26, 2023 10:12 am EDT

I got the same thing I ordered a bird cage and got the necklace instead

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2:15 pm EDT
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Switzerland Jewelry Watch Shop Item received that was not ordered

Rec'd a fake Cartier ring in USPS mail, around the end of April. This item was not ordered. Receipt # is 0179977. Researchng the company, I found multiple complaints filed against ths company for similar issues. Currently there are 35 unresolved omplaints listed. Many of thse related to similar ssues. I do not intend to pay for this item, nor do I intend to return the item at my own expense.

Desired outcome: Please make the necessary arrangements to have this product picked up and returned within the next 14 days (by May 31, 2023). After that, I will not be able to accommodate any attempts to retrieve the item.

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Scammed In Sac
Carmichael, US
Jul 28, 2023 6:27 pm EDT

Mine has the exact same receipt number 0179977 - wow.

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11:19 pm EDT

Switzerland Jewelry Watch Shop Cartier ring

I ordered for euro 3 in 1 coffee they charged me 72 Australian dollars for that they emailed me the tracking details I was waiting for that coffee since then but today I received the parcel and when I opened that parcel I received a rose gold Cartier ring and a receipt of Switzerland jewelry watch shop bill 15200 H.K $ I never ordered for this thing. The parcel no is LlV757666427CN

Desired outcome: Please refund

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Scammed In Sac
Carmichael, US
Jul 28, 2023 6:28 pm EDT

same receipt number on all of these! No. 0179977

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_maan018
Griffith, AU
May 23, 2023 6:03 am EDT
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Hi! I’m from Griffith, AU and I received the same ring from this store in HK. I didn’t remember either I ordered it before. But I know I ordered a bag from a known store only to find out its a fake page.

$79 was deducted from my account. Obviously, this is a scam. Can I ask you some questions about it? How can I contact you privately? Can I send you an email?

You may send me a message thru email at maanjoyfernandez080@gmail.com.

Thank you!

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7:49 am EDT
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Switzerland Jewelry Watch Shop Wrong order

Hi there,

I thought I ordered some clothes for my wife from a website called www.decjubaoutlet.com. Instead I received a Cartier ring in a red box from Switzerland Jewelry Watch Shop based in Hong Kong. They provided what seemed to be a legit tracking number - LV760087357CN which seems to be a generic number they send to everyone. Order was placed on 05/05/23. When I clicked on their email address from their customer service team it showed this - [protected]@olilyspring.com.

What can I do to recover the $148 that I paid for the order? Should I dispute the credit card payment?

Please help!

Desired outcome: I would appreciate a refund but i think it is very unlikely based on the other reviews.

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2:49 am EDT
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Switzerland Jewelry Watch Shop Cartier Ring

I received a Cartier Ring from Switzerland Jewelery Watch Shop. I've never ordered jewellery from Hong Kong, I don't want to keep this ring and i will not pay to return it either.

Is this a scam?

The postage envelope had my name and details which is concerning

Can the company send return paid envelope so I can return the ring and I want my details erased from their data system

Desired outcome: I'd appreciate a quick response and I don't want this ring.

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10:11 am EDT

Switzerland Jewelry Watch Shop Not ordered ring

What the heck?! A ring. I not plače an order for this ring and today I got it, the post officer gave me. I thougt this is one of my aliexpress order for my daughter. And I have to pay 2 eur for postal fee in my country. I thougth it is one of my aliexpress order for my daughter. I not gonna pay it. I send it back tomorrow on the shipping adress when it came from. No e-mail nothing on my Google account. I not bought it, I not ordered it. So take it back with no problems please. Thank you

Desired outcome: I send back the item on what I NOT plačeš an order and its gonna be ok.

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4:40 pm EDT
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Switzerland Jewelry Watch Shop package received

Today May 8, 2023 I received a package from your company that I DID NOT ORDER! I am not paying for this item or paying to return it! you can send me a prepaid envelope so I can return it to you. I don't know what kind of scam this is but you can guarantee I will report this! from what I see this isn't the first time your company has done this. I want this taken care of asap!

Desired outcome: As I stated above send me a paid envelope so I can return the item to you. I will not pay for anything I didn't order

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1:40 pm EDT
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Switzerland Jewelry Watch Shop Product not ordered

I received a ring with a bill of $15200.00... I have not shopped for any jewelry. I will not pay this! I stopped all my accounts. These people are scammers. I cannot even contact them! No date.. received tues April 25 2023. Ticket number 0179977. Other numbers. [protected]. [protected]. The ticket is in Japanese. Description..Cartier ring. Switzerland Jewelry watch shop. Ticket has no date, received by or signatures.

Desired outcome: Banned from Google, Finned 160000.00.

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Update by Sandra Fancher
Apr 25, 2023 1:54 pm EDT

Don't call any phone numbers from these fraudulent statements. That could be their new way to hack your phone instead of robo calls.

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lisa luuu
, US
May 17, 2023 8:25 pm EDT
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I have received a Cartier ring last couple days . I put to the bin as I haven’t ordered it .

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4:43 am EDT
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Switzerland Jewelry Watch Shop Switzerland Jewelry Watch Shop delivery never ordered

I received in January (don’t know the date because I live abroad currently) a package from China.

I never ordered anything from any Company in China.

Delivery LV665117150CN

When I opened the pack I found a small ring I NEVER ORDERED

I was not at home while the packing was delivered, otherwise I have denied to receive.

Please pick up packed from the delivered adress as fast as possible.

Giovanni Di Marco

Via Angelo Baldassarri 25

00139 Rome

Italy

Desired outcome: Pick up the unordered delivered pack ASAP

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10:18 am EST

Switzerland Jewelry Watch Shop Rolex oyster watch delivered Jan

Order number21369259363795621. Terminal 618139. Op 8
Watch number 006218
Watch is faulty as Rolex lever is not attached,. Loose in box. Also winder will not operate. How do I get return replacement or refund. Reporting to Trading Standards if no reply.
Roy D Christon
10 Buckingham Close Hinckley Leicestershire LE10 1TU.
[protected]. Mob [protected].

Desired outcome: Refund and returns note.

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6:32 pm EST

Switzerland Jewelry Watch Shop Jewellery

In Dec 2022 I ordered some earrings and bracelets from a well-known Australian company online, however, the website was a fake (a replica of the real site). I found this out when I tried to ‘contact us’ after noticing the amount charged to my account was vastly higher than the amount that was in my cart at checkout, to the tune of around 365AUD. The ‘contact us’ information was obviously fake, with a generic email address [insert common word][protected]@gmail.com. I have heard nothing from the company and my bank is still trying to get the money back for me. In the meantime, I receive a parcel from China (via China Post), containing a red ‘Cartier’ box, a jewellery bag and an invoice from Hong Kong claiming the P.O.S ring is worth HK$15,200 (around 3,000AUD… yeah, right, pull the other one). It has a ‘Switzerland Jewelly Watch Company’ stamp, so I hope they kept their receipt for that one, because it is either spelt ‘jewellery’ or ‘jewelry’ (depending on your country of origin).

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Taylor883
Melbourne, AU
May 17, 2023 1:31 am EDT

OMG! This is exactly what happened to me. From the Decubja website as well.

Did you do anything about it? (Like change bank details etc) or have they tried to withdraw any $$ from the account?

D
D
Deryac84
Melbourne, AU
Apr 01, 2023 3:24 pm EDT

I had the same today from Australia I thought I ordered from the clothing store dejuba but it was a fake site and today reieved a package a red cartoer box with a necklace. Not sure what to do with this now. And yes a Chinese receipt with 15200 on it

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2:02 pm EDT

Switzerland Jewelry Watch Shop Delivery of the product I haven't ordered

Today, 23.06.2022, I've received a package I haven't ordered. Order number 0179977. This is a scam. Attached is the evidence.

The envelope contains the fair ring and medical masks. The declaration on the envelope says it contains only masks for the price of 3 USD.

Desired outcome: I appreciate a response.

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Insempià
Trieste, IT
Aug 03, 2022 1:59 pm EDT
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i received the same ring and certificate ! :)

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8:01 pm EDT

Switzerland Jewelry Watch Shop Chinese store scam

I'm really upset, I didn't want to accept it but really be careful in this store.

As I saw many comments, you buy something and they send you jewelry that has nothing to do with what you ordered.

Unfortunately I was scammed, and the ring is not even the value of what I bought, because the shipping was very expensive and they sent it in a very slow parcel.

If you receive a package with that jewelry, it is more certain that you were scammed by these thieving people.

The website is: https://www.fmbulkd.com/

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3:06 pm EDT
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Switzerland Jewelry Watch Shop Anello Cartier ricevuto mai ordinato 21/03/2022

Salve,

stamane ho ricevuto un anello Cartier non originale con ricevuta vostra, mai pagato né ordinato da voi; ho pagato 3.39 euro di dazio e ritirato il pacchetto solo perché aspettavo un altro ordine effettuato da un'altra azienda cinese. Inoltre non capisco come siate arrivati al mio indirizzo, visto che non ho mai effettuato alcun ordine da voi.

Aspetto vostre notizie per rendervelo o spiegazioni in merito. Grazie.

Antonella Iannò

Desired outcome: Una risposta a riguardo sarebbe gradita, grazie.

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Alessandra Morichelli
, US
Apr 01, 2022 8:06 am EDT

Oggi ho ricevuto un incommentabile anello di Cartier falsissimo mai ordinato!

Avevo ordinato una borsa, a quanto pare avete fatto la stessa cosa anche ad altri che sono stati truffati.

Mi auguro che verrete presto fermati, farò la denuncia farò di tutto per mettere in guardia gli altri.

F
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francesco Quisisana
, US
Jun 18, 2022 11:34 am EDT

Salve, come voi anche a me è arrivato un pacchetto LV495665446CN contenente un anello falso marcato Cartier che non ho mai ordinato, mentre aspettavo un altro articolo che purtroppo credo non arrivi più in quanto mi rendo conto di essere stato vittina di un truffa. Pertantovorrei invitare le forze dell'ordine a farsi carico di questo fenomeno purtroppo comune.

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10:21 am EDT

Switzerland Jewelry Watch Shop anello/fede cartier

Buongiorno,

ho ricevuto oggi 21/03/20222, un pacco contenente un anello di Cartier, dalla Cina (FROM:YSY---HUIHE-118 south jinhu road wuhan hubei,430000 CHINA) che non ho mai ordinato, ho pagato gli oneri doganali e i diritti postali €3.19, tranquillamente, dato che riceviamo molti pacchi, il codice di spedizione è LV444419667CN, contenente un anello con certificato rilasciato da switzerlan Jewerly Watch Shop, di H.K.$ 15200.00.

non ho alcun addebito di quest'importo sulla carta.

il pacco è qui a vostra disposizione per essere restituito.

cordiali saluti

Free style system

Desired outcome: vorrei un riscontro da parte vostra per quanto accaduto

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