WFDSno call log for payment over the phone

W Oct 31, 2018

Wfds called 2 weeks after the 30 day mark and said I haven't made a payment . I said I made a payment over the phone they put me on hold and said they could not find a record of me calling. I pulled my phone records and gave wfds the date and time wfds put me on hold again . Wfds came back and said they see where I called but that was not good enough.. I called wfds office of the president name of contact was Tim Olson . He stated that if he see a call record of me attempting to make a phone pay9 he would draw a resolution. Tim called me a week later and said there was no record of a phone pa9 then tried to rush me off the phone. I sent the call log only for him to say I must had not completed the transaction after proof of call wfds is a joke do not use them they lie at every aspect to say they not at fault.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions