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Priceline.com Customer Service

1

Priceline.com LLC

800 Connecticut Ave.
Norwalk
Connecticut
United States - 06854

Customer Support Phone Numbers

800 7742 3546(International) 3 1
1800 123 3316(Mexico) 1 1
+1 877 477 5807(USA & Canada) 60 26
+44 207 136 8462(United Kingdom) 1 1
+61 282 239 711(Australia) 2 1
+64 99 200 062(New Zealand) 1 1
+33 157 323 025(France) 1 1
+49 695 170 9665(Germany) 1 0
+30 800 4414 6960(Greece) 1 0
+39 291 483 354(Italy) 1 0
+31 202 008 497(Netherlands) 1 0
+34 912 754 770(Spain) 1 0
+81 357 674 586(Japan) 1 0
+82 234 837 211(South Korea) 1 0
+1 800 774 2354(Caribbean) 14 9
+1 888 751 9159(Dominican Republic) 1 0
Plus

Priceline.com Complaints & Reviews

Priceline.com / car rental

Pe
Pete7464 on Feb 2, 2019

I was quoted a discount of $350 for a two week rental on a car, it was originally $410. When I went to pick up the car the lady at the counter gave me the paper work for $410. I showed her my sheets from your website that said $350 due at pick up but there was no detail to it so I had to...

Priceline.com / hotel booking

Ch
China Rain on Jan 28, 2019

I booked a hotel through Priceline. Paid up front for the room for two nights. Priceline did not advise that there was a $100 deposit at the hotel. I went to check in and the hotel refused to check me in. I immediately call Priceline and spoke with the person in charge of this. He stated...

Priceline.com / flights

Ja
Jay4568 on Jan 24, 2019

I booked 2 airline tickets through Priceline and I picked seats for all my connecting flights as I would with purchasing any airline ticket. Then when I go directly to the airline's website to check in I have no seats, and some of the seats I picked were already taken. I called to get help...

Priceline.com / unethical behavior, charges but no services given, no remedy to issue or assistance in help.

Ch
Christina Bozeman on Jan 21, 2019

On jan.20, 2019 was charged $61.67 for a hotel booking at the howard johnson in winter haven, florida . When i reached the hotel was toldi had no booking. I call card company the funds were gone to priceline but i had no room. I then called priceline and again i was told my card was not...

Priceline.com / car rental

St
Stephen Forte on Jan 20, 2019

I was interested in reserving a car for a trip on March 20-26, 2019 in Fort Meyers, FL. I tried logging in and I had to open up a new account. After I put in a secure credit card as part of my new account it did not bring me to a page to where I could reserve a car for payment later or pay...

Priceline.com / non refundable one way flight ticket

Bo
Bonnie Hauser on Jan 19, 2019

I had an emergency take place on my way to the airport & missed my flight. I am requesting that my ticket be refunded ir at least receuve a flight voucher due to an unexpected emergency that prevented me from flying. Attached is a copy of my intinerary. I realize that all ticjets are non...

Priceline.com / disrespect and dishonorable

Ka
Kaitlyn Barry on Jan 17, 2019

Giving 1 star is VERY generous. I have been on the phone for 2 days now trying to get my refund, and now their representative is telling me there is no refund. They are constantly going back on their word. Each person I have spoken has been so rude and disrespectful. One rep said "you can...

Priceline.com / travel insurance

Ch
Charlotte89 on Jan 7, 2019

I bought airline tickets through price line as well as travel insurance that would allow me to cancel 24hrs before my flight. I called a week before to cancel and was told while I had paid for insurance I didn't qualify to receive a refund or voucher but that's what the insurance wa...

Priceline.com / non refundable.

Ta
Tasia Olson on Jan 6, 2019

Our card was used to make an unauthorized booking yesterday. It took $334.00 from.pur checking. Which is all we have. Priceline refuses to issue a refund. Says we need to have approval from the hotel location itself. Which, conveniently, does not answer there phone or emails. Not even sure...

Priceline.com / dishonoring the promise

Pa
parshifal on Dec 5, 2018

At September 17/2018, I booked and canceled flight reservation twice due to ticket were unclear and did not explained other fees as well as seat configuration and charges. The second time that I canceled my reservation, I purchased travel protection for $74.36 and I have been advised to...

Priceline.com / miami suites south beach

Ma
martinacit on Dec 2, 2018

Hello, I'm Martina Citroni, I've been your client for more than a year. In contrast to my past experiences, during my last reservation I observe an unpleasant problem. I choose to book, trough Priceline.com an apartment located in Miami Beach with the name of "Miami suits south beach" from...

Priceline.com / priceline visa savings for airline tickets.

Ga
Gaargi Patel on Nov 28, 2018

This company does not value their customers!!! Priceline is misleading customers to think that you can save $100 instantly by applying for the Priceline Visa. I made the mistake of applying for their credit card and I was not able to use the Priceline Visa to book my flight or save the...

Priceline.com / priceline did not honor price match guarantee

Jo
John G17 on Nov 17, 2018

On 17 Nov 18 I booked a hotel on Priceline for 106.20$ Shortly after I was alerted the price is at 61.02. I called and 5 different associates claimed that could not see this new price. I not only requested to purchase it, proving the new price, but they claimed they would not then refund...

Priceline.com / rental cars

Ni
Nidhi3 on Nov 8, 2018

I booked an automatic transmission compact car for 5 days with pick up at Edinburgh airport on 26 Sep 2018 with Sixt. The date of booking was 24 Aug 2018. But when I reached the Sixt office at Edinburgh airport I was told that Priceline has made the booking for a manual transmission car...

Priceline.com / travel reservations

Ch
Chsm on Nov 7, 2018

I booked a "Travel Package" deal To Cabo San Lucas, MX through them. I chose the hotel first, and then they offerred flights available. I put in the city I was flying from, picked the times and made the reservation! Simple. Unfortunately, I did not notice that flight I booked went to the...

Travelweb/priceline / hotel reservation at hilton garden inn, greensboro, nc

Ga
Gail Marie Brown on Nov 1, 2018

I booked a hotel reservation for November and thought I was booking directly with the hotel website, but never received a confirmation. I called the hotel and was told that I did have a reservation but it was booked through a third party, Travelweb. I wanted to change the reservation but...

Priceline.com / days inn san antonio ih 35

Cl
CLK2 on Oct 28, 2018

If I were you I would take this location off your site. They are rude and customer service sucks to be blunt. We made reservations but since my sister in law nieces and great nephew (1yr old) came to visit for a few hrs between UIL marching competition so the baby could nap they kicked u...

Priceline.com / air canada flight within canada. priceline misleading

Su
susan brooksbank on Oct 24, 2018

Air Canada one Canadian city to another Advertised $339.92 Came on my credit card $457.60 Original price american dollars Unexpected very misleading. (Itinerary# 159-589-514-28) Air Canada Flight 8658 Dec 21- #R7QPAA Air Canada 8658 YXU to YOW Dec 21 7:30 AM Air Canada 8661 YOW to YXU Jan...

Priceline.com / unclear flight details

Sh
Sheri Senior on Oct 16, 2018

I booked a trip to arrive in Punta Cana on the 3rd on November. It was mandatory to arrive that date. When I saw the itinerary it clearly stated Saturday, November 3. When I called to confirm because the itinerary didn't seem very clear, I was told I would arrive Sunday, November 4...

Priceline.com / a hotel recommended for 1 adult and 1 child is not providing accomodation for the child

Vi
Viola Kalina on Oct 12, 2018

I have used Priceline.com to book a room for one adult and one child. I have chosen one with a photo that said the hotel was recommended for 1 adult and 1 child and have booked a night, I was sure the hotel had appropriate rooms for 1 adult and 1 child because I believed your...