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CB Travel and Vacations Priceline.com Complaints #2-21
Priceline.com

Priceline.com review: Cheap is not always better

D
Author of the review
1:23 pm UTC
Verified customer The reviewer confirmed their account using Facebook. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I used Priceline to save money and got a pretty good deal and had the protection. I did however have to cancel my trip due to family emergency. I did ask for a refund the first of June and Representative got it approved and sent confirmation that day that it was being processed. As not now last day in August that have been giving me the run around about it was mailed after i have sent numerous emails and now have involved an attorney two weeks ago. I got the same email response from them it was being escalated. Does escalated mean more than a week?

Recommendation: I would use another provider—one that is true to its company policies and stands by its word. It’s not worth your time or the money you may save to deal with a company that plays games and doesn’t honor what it promises.

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  1. Priceline.com Contacts

  2. Priceline.com phone numbers
    800 7742 3546
    Click up if you have successfully reached Priceline.com by calling 800 7742 3546 phone number 24 24 users reported that they have successfully reached Priceline.com by calling 800 7742 3546 phone number Click down if you have unsuccessfully reached Priceline.com by calling 800 7742 3546 phone number 32 32 users reported that they have UNsuccessfully reached Priceline.com by calling 800 7742 3546 phone number
    7%
    Confidence score
    International
    +1 (800) 123-3316
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    Mexico
    +1 (877) 477-5807
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    USA & Canada
    +44 207 136 8462
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    United Kingdom
    +61 282 239 711
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    20%
    Confidence score
    Australia
    +64 99 200 062
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    New Zealand
    +33 157 323 025
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    France
    +49 695 170 9665
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    Germany
    +30 800 4414 6960
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    Greece
    +39 291 483 354
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    Italy
    +31 202 008 497
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    Netherlands
    +34 912 754 770
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    Spain
    +81 357 674 586
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    Japan
    +82 234 837 211
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    South Korea
    +1 (800) 774-2354
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    Caribbean
    +1 (888) 751-9159
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    Dominican Republic
    More phone numbers
  3. Priceline.com emails
  4. Priceline.com address
    800 Connecticut Ave., Norwalk, Connecticut, 06854, United States
  5. Priceline.com social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 15, 2026
  7. View all Priceline.com contacts
Priceline.com Category
Priceline.com is ranked 13 among 403 companies in the Travel and Vacations category
#11 Kayak Kayak #12 GetYourGuide GetYourGuide #13 Priceline.com Priceline.com #14 Ctrip International Ctrip International #15 Travelocity Travelocity

Most discussed Priceline.com complaints

Price difference on airline tickets
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 Unauthorized charge
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