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CB Travel and Vacations Priceline.com Complaints #2-21
Priceline.com

Priceline.com review: What happened to Priceline?

B
Author of the review
12:55 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Had a hotel reservation for June 12 check in and out on June 14th thru Priceline to my better half's sons graduation. On day of, had vehicle issues, alternator and tire. Couldnt get until the next day. So we not only did not get any of our money back yet, we missed the graduation and had to repair our vehicle. It's been a couple years since we used last. Had no issues when using in the past. NOW, I WOULD NOT RECOMMEND.
Anyways, We called around 1230 to cancel, a hassle to get done. Said would only refund one day. That never happened, yet. The 3rd party booking and customer service is less than desirable, Numerous calls. 3rd time they supposedly set up a complaint ticket. CORPORATE, ITSELF, HAS NO CUSTOMER SUPPORT.
Not sure whats happened with Priceline anymore. I would advise them to revamp their service or they may be losing a lot more customers. They used to be very good.

Recommendation: Pot luck,Don't use till they reorganize their services

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View all Priceline.com reviews and complaints

  1. Priceline.com Contacts

  2. Priceline.com phone numbers
    800 7742 3546
    Click up if you have successfully reached Priceline.com by calling 800 7742 3546 phone number 24 24 users reported that they have successfully reached Priceline.com by calling 800 7742 3546 phone number Click down if you have unsuccessfully reached Priceline.com by calling 800 7742 3546 phone number 32 32 users reported that they have UNsuccessfully reached Priceline.com by calling 800 7742 3546 phone number
    7%
    Confidence score
    International
    +1 (800) 123-3316
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    Mexico
    +1 (877) 477-5807
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    USA & Canada
    +44 207 136 8462
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    United Kingdom
    +61 282 239 711
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    20%
    Confidence score
    Australia
    +64 99 200 062
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    New Zealand
    +33 157 323 025
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    France
    +49 695 170 9665
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    Germany
    +30 800 4414 6960
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    Greece
    +39 291 483 354
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    Italy
    +31 202 008 497
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    Netherlands
    +34 912 754 770
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    Spain
    +81 357 674 586
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    Japan
    +82 234 837 211
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    South Korea
    +1 (800) 774-2354
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    Caribbean
    +1 (888) 751-9159
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    Dominican Republic
    More phone numbers
  3. Priceline.com emails
  4. Priceline.com address
    800 Connecticut Ave., Norwalk, Connecticut, 06854, United States
  5. Priceline.com social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 28, 2026
  7. View all Priceline.com contacts
Priceline.com Category
Priceline.com is ranked 13 among 404 companies in the Travel and Vacations category
#11 Kayak Kayak #12 GetYourGuide GetYourGuide #13 Priceline.com Priceline.com #14 Ctrip International Ctrip International #15 Travelocity Travelocity

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