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Priceline.com Customer Care Service

Priceline.com LLC

800 Connecticut Ave
United States - 06854

Customer Support Phone Numbers

+1 203 299 8918 0 0

Priceline.com Complaints & Reviews

Priceline.com / Hotels

nomorepriceline2 on Feb 24, 2017
I took an express deal for a 2.5 star hotel in Pigeon Forge. I was placed in a room that is about to be torn down. Keycards don't work, rooms are dated and worn. The stars on other websites are much lower! The fire alarms either beep or have to be disabled. The rooms all open directly to...

Priceline.com / reservation 139-489-822-71

mmccrery on Feb 23, 2017
Re: reservation # 139-489-822-71 Date: 2/223/2017 I trusted Priceline to fulfill their contractual obligation to provide me with a 2.5 star or above hotel when booking a non-refundable reservation. However, after being notified of what hotel was chosen for me, I researched the reviews and...

Priceline.com / Economy car rental company

Wasim Chaudhry on Feb 17, 2017
The worst experience I have ever had sameer with others who did or didn't get their rentals for them. Their shuttle would bring the clients from the airport and line up for 2 or more hours as my flight arrivedo at 10:50p. And I got their in 30 mins as its away from the airport.waiting in...

Priceline.com / Communication

Mjohnson420 on Feb 11, 2017
To whom it may concern, I booked a room for a 1 night stay for me and my fiancé through Priceline yesterday and had a horrible experience. I arrived at the hotel with all the information needed for the clerk to tell me I wasn't in the system. Sat in the lobby for over an hour on hold with Priceline...

Priceline.com / Rip off

CW Duped on Jan 31, 2017
Purchased a hotel stay. Within minutes I discovered the hotel did not have a pool. I called the hotel to see if I could transfer to another property that had a pool. They couldn't help because I purchased through a third party. I contact Priceline and all I got was the standard reply. I...

Priceline.com / Trip 26700829346

kbeaudry71 on Jan 31, 2017
On 1/24/2017 I booked a trip through Priceline. Priceline trip 26700829346. My search for hotel was Riu Palace Penninsula. When I got the itinerary it was Riu Cancun. Immediately after getting the itinerary I called Priceline customer service to let them know that the wrong hotel wa...

Priceline.com / Hotel stay!!!! I've never felt so violated!!!!!

John Claudio on Jan 22, 2017
We booked the room under the impression there was a pool and hot tub and our room was a king suit with an accessible bathroom. I'm in a wheelchair. When we get there, the pool and hot tub were empty due to renovations. OK, then we get to our room to find out the bathroom was half the size...

Priceline.com / Hotel booking

Hiremagalur on Jan 16, 2017
I booked hotel rooms in charlotte north carolina for january 14th and 15th night 2017. I booked it online from priceline.com website on january 12th night. When I chose the hotel renaissance charlotte suites hotel, it popped up four options. All of them had same type of room - king or two...

Priceline.com / Wrong name on reservation/switching my flights

jmg2017 on Dec 30, 2016
When going to check-in for our airline reservation today it was discovered that priceline.com entered my information incorrectly for the airline reservation when they booked my tickets. They had me listed under THREE different names on the priceline.com reservation: Joe Marie Kleinhenz...

Priceline.com / Airline tickets to china

Halekala on Oct 4, 2016
Hi, I was planning my trip to China long time ago. On April, 15 I booked 2 tickets on Priceline via Kayak to Beijing, China - Oct, 4(itinerary#10640505471). I received airline confirmation#: AirChina PGZMHV AirCanada K3M8D5 On flight 7426 departing from Chicago at 0600. But when we came to...

Priceline.com / Priceline.com airline ticket refund

Former Priceline Customer on Aug 30, 2016
Be aware of Priceline.com, as they are misleading consumers into thinking their "travel protection insurance" will secure a refund in the event of travel cancellation. I bought an airline ticket and also purchased AON travel protection in the event I would have to cancel my trip. I wa...

Priceline.com / Charge for non existent "service"

zelion41 on Jul 18, 2016
I made a reservation through Priceline to stay in a hotel near Lake Tahoe. When I arrived at the place at 2:00 AM in the morning, the hotel was closed and me, my wife and two children have had to sleep in the car. Now booking.com is trying to charge me for this "service" telling me that the...

Priceline.com / Express Deals

Mike231 on Jul 4, 2016
I booked a hotel using Priceline express deals... As I know now Dumb Idea but I had done it 2 other times and they really did what they said they would do. When you book you can look at what the hotels should be... In theory. They place a hotel box that shows the hotels or at least the...

Priceline.com / No reservation at hotel, BS hotel ratings.

Mistermooster on Jul 4, 2016
We used Priceline Express Deals to get a hotel in the Chula Vista, California, area. We wanted a 3-star hotel, which according to Priceline, would be similar to "Hyatt, Marriot Courtyard, Four Points, Double Tree, and Holiday Inn." What we got was a Clarion in the ghetto-like area of...

Priceline.com / auto rental

never priceline on Jun 11, 2016
Priceline constantly advertises on Yahoo with great deals with specific days at my local airport. If you click on it it is never available. wait 1, 24, 48, 72 ect hours and they still run the same add with same results. They claim that suddenly cars are not available. Do not waste your time with Priceline.com

Priceline / Stole my money!

Jan2311 on May 23, 2016
I was planning a vacation trip, so I decided to book a hotel room. Went online and found Priceline which seemed quite reliable. I booked a room and received a payment confirmation message. Several days later I decided to contact the hotel because I had some questions and wanted to discu...

Priceline.com / Hotel booking

hansen on May 6, 2016
I just booked an hotel through priceline.com. When I got the confirmation email, I found the room is for 2 guests. It is not suitable for me since we have two kids. I called priceline customer service and talked with Morrison. He suggested me to call the hotel first and find out whether...

Priceline.com / I lost all my money!

Adam on Mar 31, 2016
I rented a car via www.priceline.com for 7 days. Unfortunately I had to cancel my entire trip, so I contacted priceline and asked for a refund. They said they don’t do refunds and that they cannot cancel my reservation. Absolutely ridiculous. So basically I lost all my money for a 7 day rental!...

Priceline.com / Disgusting customer service

Muni on Jan 28, 2016
I booked a hotel via Priceline but because our flight was canceled due to winter storm I had to cancel the reservation. I contacted Priceline customer service and gave all my information to their representative. Their rep said that no one from the hotel was available at the moment and...

Priceline.com / Dishonest company.

Bruce on Jan 22, 2016
I was buying a ticket to New York. The dates that I put in were a Monday February 22nd and to return Friday February 26th. I filled in all the necessary information, but suggested that I need to change my arrival time. So I changed the dates and confirmed the payment. The next screen said...

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