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Priceline.com Customer Care Service

Priceline.com LLC

800 Connecticut Ave
United States - 06854

Customer Support Phone Numbers

+1 203 299 8918 0 0

Priceline.com Complaints & Reviews

Priceline.com / hotel bookings

Anon9998 on Oct 10, 2017
After booking and entering payment information, a confirmation is received indicating the hotel is fully booked and confirmed and that the room will be held with the credit card. However, there is no mention that a scanned copy of the credit card and photo ID needs to be sent to the...

Priceline.com / hotel price

On your express deals you charge me the exact same price for the hotel that I found on other websites and lost me the chance of getting my Choice Privilege rewards thinking I was getting a discount for my room. When I called and asked them to either redo it charge me a little more money to...

Priceline.com / poor service on rental car at location

Lakewood46 on Oct 4, 2017
I reserved a rental car for September 28th through Oct 2nd at the Budget Rent a car. Location: 9003 University Blvd, Coraopolis, PA 15108. My car was for a full -size car. Car type Chevy Impala Limited or similar. Priceline trip number 135-670-28. Time of pick up was to be 9 am. When I got...

Priceline.com / no refund on car rental change

Kay Masonbrink on Oct 3, 2017
Priceline Trip # 132-404-123-20 paid for 8/11/17. Rental with Alamo was in Sioux Falls SD 9/21-9/30/17. Was charged $99 + $436.63. Returned vehicle at noon on 9/24/17 due to change of trip plans. Both Alamo and Priceline have refused refund for unused time. Resolution is to refund unused...

Priceline.com / no refund on airfare booking which I never got confirmation for but got charged

M. Park on Oct 2, 2017
In the middle of September, I booked a flight through Priceline for travel to Europe. I never received confirmation for my flight -- waited a few days -- checked my spam folder even. Nothing. Called the airline directly and confirmed that I was NOT booked on any flights and worried about...

Priceline.com / not honoring website price/information.

mrscherish on Sep 22, 2017
Booked a room through priceline.com for October/2017 for a one night stay at Comfort Inn and Suites in Cocoa Beach Florida. Priceline advertised this room as "Park and Cruise." Room details state that parking and transfers to/from the cruise port are included in this room. Room was more...

Priceline.com / non refundable or ability to change reservations

Terri Kavanaugh on Sep 22, 2017
I booked a flight from Burlington airport to Austin, TX, with a change flight in Atlanta Ga, I booked the flight in July and found out 9/20 that the wedding was no longer taking place. I just placed an instant chat with Cesar a rep from Priceline and he told me that the tickets are...

Priceline / refused refund my money back

Gulser Yaman on Sep 18, 2017
I booked hotel in Boston through Priceline online last August/2016. One of the most important selection was indoor pool hotel which I selected before I booked. Priceline should show all amenities even though express deal. It was unknown amenities. It showed three star hotel express deal...

Priceline.com / hotel reservation

Num1mimi on Sep 17, 2017
I booked a hotel room through Priceline, they automatically charge my credit card gave me a confirmation number and when I got to my hotel the front deal person at the hotel said that his confirmation number did not match up mine and that he had already closed communications with Priceline...

Priceline.com / refusal to help in a medical emergency

Captsalt on Sep 15, 2017
My daughter has asthma and was caught in the Oregon fires and hospitalized. Wife and I flew her to clean air but she was admitted to hospital where she currently resides (9 days so far). Priceline refused to allow a flight change ans stated they were UNABLE to do so. A simple data entry and...

Priceline.com / attitudes of the supervisor dealing with incremental weather condition induced flight cancellations

Frustrated_traveler7 on Sep 11, 2017
I had to call almost twenty times to find out about my eligibility for the cancellation of the vacation package I had paid for that was bound for Jamaica as the layover city is most likely to be hit by the hurricane. Not only I had to call back multiple times to speak with various agent...

Priceline.com / hotel reservations

Wadhead1 on Sep 10, 2017
We booked a room through Priceline and got there and the hotel was full. Priceline over booked the hotel. The hotel only had 65 rooms and priceline booked 108 rooms. We drove around searching for a hotel for 3 hours. There were no rooms with in 150 miles from there. We ended up sleeping in...

Priceline.com / hotel room refund

Mpynn on Sep 8, 2017
My wife booked at hotel through you and paid in full as I wasn't financially able due to emergency repairs on the road upon my arrival I was refused a check in because no money for a deposit or credit card asked for a refund was told it would be taken care of the following day when the...

Priceline / car rental cancellation fee

Rattle in Seattle on Sep 4, 2017
I have never been charged a cancellation fee for a car rental. I just cancelled a reservation with Priceline more than a week before the reservation and was told the reservation couldn't be cancelled but as a courtesy they would only charge me $36 for the cancellation. I am shocked -...

Priceline.com / booked air flight thru priceline

SweetBippy on Sep 3, 2017
I booked reservation for my wife and I to travel to San Diego on Sept 7, 2016 from Orlando to San Diego. We were to travel on October 9th. A major Hurricane hit our area, Daytona Beach, we live on the Ocean and had to evacuate. We left our home on or about October 5th and moved West of...

Priceline.com / airline tickets and flights

ntl on Sep 2, 2017
I booked a flight with Priceline from Dallas to Toronto and back with a confirmation. The day before the flight I got an email saying my Terminal is at C. I tried using their confirmation number they sent me to check in with WestJet airlines but it says they couldnt find my flight...

Priceline.com / airline tickets

Nash99 on Aug 30, 2017
Will never use this website. They are a rip off. They have airline tickets advertised on their website but charge a different price only when you click on the one you want to buy. They ask for all your info making sure you are serious about buying and then they charge a different price...

Priceline.com / don't believe their guaranteed lowest price

Larrythesailor on Aug 29, 2017
I booked a hotel room for 3 nights through Priceline. They offered the room for $90 a night then they tagged on taxes and fees so my total came to $319. When I checked out, the hotel gave me an itemized bill. The room was rate was $101 a night with the Sunday night stay being$49! They...

Priceline.com / the worst place for booking

Richard H. on Aug 23, 2017
I booked a room in Montreal with an express option, it means you never know at what hotel you'll get, but you can choose some details like smoking/non-smoking, parking lot etc. So that's what I actually chose. They ignored the chosen details and just booked a room. I noticed it and called...

Priceline.com / bait and switch on credit card

sariita on Aug 22, 2017
looking for a flight to PUJ on 8/22/17.message appeared that if I apply for the rewards visa I will get $100 credit .I was approved but I couldnt finish my reservation because I didnt apply security code. WHAT SECURITY CODE??called customer service and was told I get credit after I...

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