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Priceline.com review: Priceline.com be careful...

Bad Experience1 of US

Aug 20, 2026 6:03 pm UTC

Verified customer

Featured review

On the 7th August, my wife accidently booked wrong Holiday Inn Express Athens AL instead of Athens GA.
Holiday Inn Express was willing to give us a Hotel Cedit, but request had to come from the booking company.
Priceline.com claim they spoke to Holiday Inn Express and declined even a partial refund. Priceline also claims they used one of their 3rd parties to do the booking and thus will not be willing to even assist.

Terrible experience I recommend everyone to stay away priceline.com as things do happen.

Claimed loss: $470

Desired outcome: Partial refund or hotel credit would have been acceptable.

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800 7742 3546

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+1 (800) 123-3316

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+30 800 4414 6960

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+31 202 008 497

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+34 912 754 770

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+81 357 674 586

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+82 234 837 211

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+1 (800) 774-2354

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