Priceline.comprice difference on airline tickets

S
This review was posted by
a verified customer
Verified customer
Review updated:

I am on a fixed income and so money is tight. Went on-line to see about buying a ticket to fly to Michigan to see relatives. Went to priceline.com and was quoted a price very nice price in fact. Guess what your parents tell you is true if it is to good to be true then it is. When I got my card and tried to purchase my ticket it went from $121 to $321 why is this?!

  • Updated by Ann Frauenberg · Jun 27, 2017

    I am waiting for a response

Responses

  • 20
    20kats Dec 05, 2008

    This is the way a lot of retail businesses are going. Phone companies are the worst because of all the fees. Priceline only shows the customer the price that is competitive to other sites without all the fees added. As with phone companies, they claim the phone charge is $29.99 per month. That quote is WITHOUT taxes and fees. The taxes and fees usually end up being more than $30.00. So now the actually price is $60.00 per month. Appears this is what happened to you. Also most of these sites have a large surcharge. Call the airlines direct and ask for their cheapest seat on the day you want to travel. Other companies usually cannot beat that price. Same goes with hotels. You will be surcharged after you agree to a lower price which will bring the actual price up beyond what the hotels directly would have given you. Nothing in life is free and the middle man will always make his bucks. Good luck.

    0 Votes
  • La
    Lady Sunshine 62 Aug 15, 2018

    You rip people off. I paid for a flight to no where. Your company is no good!!I live on a fixed income and hope you enjoy stealing my money

    0 Votes
  • Pr
    Priceline Hater Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Tried to rent a car on-line. Doubled the rate at the last minute for under 25 surcharge. I am not under 25. Won't fix rate, won't cancel or help in any way. PRICELINE IS A SCAM!!!
    5/18/18
    [protected]
    Cancel it, or give me the 30 per day rate quoted.

    0 Votes
  • Ma
    Mathew Courtney Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Priceline allowed me to book a hotel that didn't exist. I got to a hotel near where the property used to exist and was told they had long closed and I had no legitimate reservations. I had no place to stay in New Orleans being that I needed a room now the day of.

    0 Votes
  • Ja
    Jay Bailey Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I reserved a room at super 8 Charleston Missouri. The toilet was stopped up both days. Finally got a plunger on the second day. But the female staff member was rude refused several times to find me a plunger. Then when explained about the toilet stated eeewww. U nasty. Then when asked for a couple more towels she stated "damn what else u need"

    0 Votes
  • La
    LAWMAN42 Aug 21, 2018

    Someone used my bank card to book 2 Priceline hotels in CT and it was done without my consent !! So I want a total refund of the charges ASAP in the amounts of $246.60 and $214.53, the money must be returned to my bank NOW, or I am turning the whole fiasco over to law enforcement today !!

    0 Votes
  • El
    Ellen Taylor Sep 02, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I booked a hotel reservation for 1 night with airport shuttle but the hotel that was listed as having airport shuttle had none and I have been given the runaround about getting switched to another hotel or a refund
    This is crazy
    False advertisement
    I have been waiting at the airport for over 4 hours and constantly being told someone will call me

    0 Votes
  • Do
    DonnaSue72 Sep 02, 2018
    This comment was posted by
    a verified customer
    Verified customer

    We used the Priceline app to book a 4 star hotel that you choose for the price listed. We checked in to the hotel and on top of what we paid there was a hotel fee of 27.75 so our deal was not a deal at all!! If there is going to be an extra charge we should have been given a warning that this would happen!!!

    0 Votes
  • Mr
    Mr. Randolph 23 Sep 04, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I paid for a Stanard size car. Budget gave me a compact car. I was over charged and I would like some money back please. Since I went through Priceline you should be knowing what your customers are receiving. I am not Happy!!!

    0 Votes
  • Ch
    Chadhall Sep 05, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I booked 4 days in advance and when I get to the hotel they have nothing on file. Spent two hours at 11pm figuring it out. Terrible service and ridiculous price to pay considering that you have to deal with that crap at that time of night after driving all day.

    0 Votes
  • Un
    Uneeda Sims Sep 10, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I rent cars on weekend. Mostly Alamo. Labor Day weekend i place a request. The only way i could reserve the car thru priceline i had to enter my credit card which i did not want to do. I wanted to change my pickup date but was told i couldnt. Priceline charged me AND ALAMO charged my credit card. Still waiting on some refunds.

    0 Votes
  • Ma
    malecon Sep 11, 2018

    In the hotel I got a smoking room with my minor son, when I complained to them to change it, I was informed that I could only do it through priceline, I never booked room for smokers, my son is asthmatic and I was calling priceline for a long time and no one answered the phone to help me

    Comments

    0 Votes
  • Tr
    Travelerqwe Sep 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I just booked a room at best western in Tulsa. The owner gave us a smoking room, saying that when I booked online it is never certain what room price line will assign to me. In my case, he said, I was given a smoking room.

    If I want a non smoking room, I was asked to pay for 20 dollars more.

    What is that?????

    I am canceling.

    0 Votes
  • Di
    Diagur Oct 14, 2018

    I had a terrible experience with priceline last month when I wanted to cancel my reservation within 5 minutes of confirming a reservation. The call centre agent who spoke to me was extremely abusive and rude. My cancellation/change request was not considered. I am disappointed with the whole experience.

    0 Votes
  • Ro
    Rosalindabravo Oct 22, 2018

    We booked a good piced hotel for what we thought was a good hotel. But when we checked in the receptionist was so rud with chekingnus in because we booked with a 3rd party she also said we have no breakfast due to the price we got on our room. When ever you book with a 3rd party you don't get breakfast. You have to purches it your self.

    0 Votes
  • An
    Ann Frauenberg Oct 22, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I for was DOUBLE CHARGED for my stay at the Country Inn & Suits in Richmond Va on West Broad St
    on 6/15 2017 I want a refund of $172.72 refunded to my charge
    account asap You can contact me Ann Frauenberg
    [protected]

    I would appreciate your prompt attention to this matter.

    0 Votes
  • Mi
    Michelle100 Oct 28, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I called to inquire on the status of hotels. Victoria in Customer Service was inattentive and did not provide quality customer service.

    0 Votes
  • Tr
    Trustykitten Nov 11, 2018

    I tried to book a flight but kept getting an "invalid" card number message. Each time I tried, they charged me $27.00 (5 times!!!). Now my money is frozen in "pending status" and I cannot book my flight ANYWHERE since now I have to wait for these stupid transactions to be cancelled. THEY SUCK!!

    0 Votes
  • Mo
    morris12 Nov 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    This company Aka Booking.com does not stop calling they constantly call you everyday all day long. when you wait for a person to answer the automated system and tell them to stop calling you they proceed to just hang up on you and curse you out as they hang up.

    0 Votes
  • Ni
    Nishail Jan 06, 2019

    I booked hotel express deal for my Mammoth trip but after payment I got confirmation for hotel which is ~130 miles away from my destination. I had to book another hotel to get myself accomodated for a night. Since then, I'm emailing, calling, chatting with priceline but not getting resolution. I need the refund.

    0 Votes
  • Sa
    Sarah MF Oct 07, 2019

    First of all I booked a room with Priceline. They redirected me to Booking.com. The option of "pay when you stay" was offered. This option is a fraud by Priceline and their "sister" company Booking.com. I cancelled formally. I got confirmation of that cancellation and confirmation of the "pay when you stay" option. Now Priceline says call them...

    0 Votes
  • Pa
    palak jane Oct 28, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Priceline sold me 2 star Marriott Hotel in San Lucas, Mexico as 3.5 star. When I called Marriott, they told me it is 2 star hotel and when I called Priceline to notify and ask for cancellation. They told according to them this hotel is 3.5 star. Bottom line Priceline ratings are nothing but scam, DO NOT TRUST PRICELINE.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions