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Bellagio Hotel and Casino / customer service

1 Las Vegas, NV, United States
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I stayed at this hotel with my grandmother and mother but it was the worst experience ever. We were treated terribly and my mom was handled very roughly by the security for no reason. She won a jackpot and called for help but the security came instead and dragged her away into a dark area. She was by herself and they took advantage of her like thugs. This hotel is the worst place to be and we did not receive a refund after they kicked us out for no reason. They are thieves and thugs with no morals. They kept saying we were trespassing but we showed are room keys. They wanted to keep her money thays why they treated her so poorly and my grandmother was treated terribly. They have no respect for elders or anyone.

Mar 4, 2018

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