ADP Protection Services Pte Ltd / Non-receipt of registered article from police licensing and regulatory dept.
My boss has just received a phone call from Police Licensing and Regulatory Dept. (PLRD) to collect an undelivered letter sent via Registered Mail (Article no. RC [protected]) by them to our Company. Please refer to photo attached.
It appears that the Registered Article was sent to us on 23 Feb 2017 but was returned as "Unclaimed" item to PLRD. We find it strange as our office is opened from 9am to 6pm on weekdays and none of our staff has ever seen any postman coming by to deliver any registered item at all.
Per our understanding, even if there is nobody in the office, there should be a notice for us to pick up the undelivered item from a nearby Post Office. Please advise if our understanding is correct.
We look forward to hear from SingPost on this matter soon.
Thanks and regards,
Head of Finance