SUBMIT A COMPLAINT

Comfy Sandalssandals

1
W Jul 22, 2019

Orders sandals on 6/1/19 . Blue sandals size 10 was ordered. When package arrived, over a month later, it was impossible to identify what and where the item originated. Not knowing I opened and at that point I knew it couldn't be returned. Adding insult to injury, the shoes were wrong size. Since package was open decided i would wear around house as slippers. ONLY WORN 3 TIMES and look what happened. See photo.

Please REFUND ME in full

Please see Communications below

Olivia A (The Best Deals)
Mon 6/17/2019 8:40 PM
##- Please type your reply above this line -##
Your request (675524) has been updated. To add additional comments, reply to this email.

Olivia A (The Best Deals)

Jun 17, 20:40 EDT

Hi Windy,

Thank you for contacting us.

Unfortunately, your order is currently being processed and we are unable to cancel at this point. If you are no longer interested in this item, you may refuse the delivery and have the unopened package sent back to us. Once we can confirm this has been done via the tracking information we will be able to issue a refund.

Your tracking number is LT799166722CN

We apologize for any inconvenience caused.

Kind Regards,
Olivia A
Customer Service Agent

] Re: Alert: Your Item Is On Hold
Windy Deese
Sun 6/16/2019 12:23 PM
Order #187436
Comfort Slip on Sandals Blue/10
Comfysandal.com

Refund amount - $33.95

From: The Best Deals
Sent: Saturday, June 15, 2019 5:30 PM
To: Windy Deese
Subject: [Request received] Re: Alert: Your Item Is On Hold

##- Please type your reply above this line -##
Thanks for reaching out! Our support team will check your message (675524) and work on your request. Please allow 1-2 business days to receive a response. In order to provide you with faster service, please reply to this e-mail with your order number as well as the product you purchased/website you purchase from. If you have not placed an order, please disregard this.

To add additional comments, you may reply to this email.

Windy Deese

Jun 15, 17:30 EDT

Please cancel my order and issue a refund!

________________________________
From: Katie From Comfy Sandals
Sent: Saturday, June 15, 2019 1:46 PM
To: Windy Deese
Subject: Alert: Your Item Is On Hold

[Comfy Sandals]
[Slip On Sandals - Extremely Low Stock]

sandals

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