Affordable Spaces - Four Season Sunroom Installer

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Affordable Spaces - Four Season Sunroom Installer Customer Service Contacts

(631) 563-4000

1 (800) 368-7732

5005 Veterans Memorial Highway,
Holbrook, New York
United States - 11741

www.fourseasonssunrooms.com

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Affordable Spaces - Four Season Sunroom Installer Complaints & Reviews

Jacy Garrison — Metamora, MI, USA

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved Affordable Spaces, Inc. Dba Four Season Sunrooms — No Customer Service

This company installed our Four Seasons sunroom back in 1998.
We currently have extensive water damage to the structure from an improperly installed flashing at the sill.
Company never called us back to do the repair work after multiple phone calls to them. One time when I called the woman answered, "Hello" like I was calling a residence!
This company was very unprofessional in every way. One guy does the installs, home consultations, etc. Basically they're trying to do work with not enough staff to do it and its compromising their business. I would stay far away from this authorized installer of Four Season Sunrooms if you want good customer service down the line - because you will not get it, I assure you!

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affordablespace Jun 18, 2011

We are sorry the writer, Ms. Garrison experienced concerns or what she deemed unprofessional conduct or concluded that we would not service the four seasons sunroom located at her address in metamora. Our records indicate another buyer made the purchase of this room from four seasons over 14 years ago - and have been informed by Ms. Garrison that was a family member. Regardless of ownership or transfer of ownership a quote was provided for the necessary service and we stand ready to schedule the repairs quoted. Yes, there is a lead time to schedule work as our staff is substantially reduced due to the economic conditions in southeast michigan.
Statements made by Ms Garrison about "extensive water damage from improper construction" seem concerning, wrongful, and harmful to four seasons since four seasons was hired by Ms. Garrison in the last 2 years for some glass replacement and there was no mention of any issues, leakage, or other inadequacies with her sunrom at that time or since in our records before her contact in May 2011. Should she have been experiencing a longstanding problem as stated in her complaint due to improper construction one would think she would not have hired Four Seasons to do glass replacement in July 2009 or desire our services now. Again, we can service the sunroom purchased by your family member in 1997 should you wish to contact us further off line.
thanks four seasons

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