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American Heaters / Bad Hot water Tank

Ha

We had the tank installed on 7/30/2009 and it is a 30 gallon tank. Now it is Dec 1 and we have not had hot water for 6 days. This hot water tank is under warranty and is to be serviced by the A&E Sears but they never show up, and get nothing but the runaround when you call Amercian Heaters and...