SupremeCouncil.phweb hosting

S Jan 08, 2019
This review was posted by
a verified customer
Verified customer

We are unable to update our website via FTP - login failed using the FTP account we previously used last December 2018. Currently using FileZilla (explicit TLS)-disconnects after sometime.

session details...
Status: Resolving address of ftp. supremecouncil. ph
Status: Connecting to 51.68.207.162:21...
Status: Connection established, waiting for welcome message...
Response: 220 — Welcome to Pure-FTPd [privsep] [TLS] —
Response: 220-You are user number 3 of 50 allowed.
Response: 220-Local time is now 09:05. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: AUTH TLS
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
...

Have the account been reset? Can you send new update procedures, if any?

Your reply is appreciated.

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