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24/7 Express Locksmith / Locksmith services

1 Anaheim, CA, United States
Contact information:

This company will not give you a quote or pricing over the phone they will only tell you its $20 for the locksmith to come out. When the locksmith gets to your location he will then charge you what he feels like without telling you until the work is completed. I got locked out of my office and called for a quote, I was told it would be $20 for them to come out and open my door plus labor so I had the locksmith come out. I was working when the locksmith came and he did not tell me how much I would be charged. It was a huge mistake not to ask. He finished opening the door and proceeded to charge me $168 just for opening my office door!! I asked why and he said his reason was that "my door was hard to open" I told him that the most I have ever been charged just to open my door was $60 the locksmith then started to argue with me so I paid it. I called to talk to a manager. There is only one girl who answers this [protected] number and she said she would give a message to the manager and that he would call me. Never got a call. I asked for their address, witch is not listed on their website, she refused to give me the address, I also wrote to the company on their "contact us" section and have not received a response. This company's locksmith charged me whatever he thought I should be charged and gave no explanation as to why I was charged so much. Please don't let this happen to you, go with another locksmith. This is their company website

Nov 8, 2016

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