Cashsecretclub.com complaints 1
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No Product / No Refund
"Net Profit Gene" {Notice: They spelled the word 'genie' wrong} (aka "Cash Secret Club") whose address is Unit 2, 15-17 Suite 866, PO Box 177 London, England N19DX is supposed to be a company that helps people do business on eBay.
Although I've been doing eBay for a while, I figured there was always something new to learn, and so I signed up for the 7 day trial period and paid $1.95 charged to my PayPal™ Debit Card. I knew that I had 7 days to decide if I was willing to pay an additional $81.32 for the service. Three days went by and I received no communication, no Web Site access ... ABSOLUTELY NOTHING. I didn't see anything or receive anything to "evaluate". I DID, however, get a notification two days later, that $81.32 had been charged to my account (7 days had not YET passed). I called these people and gave them hell.
After being hung up on FOUR TIMES by their "customer service" at [protected] I made an audio recording of my last telephone conversation with them, which can be heard on
http://www.###sAmongUs.com/netprofitgene.htm
These scam artists have a Litany of complaints on [redacted] - see:
/URL removed/?q5=internet%20profit%20gene&q1=ALL&q4=&q6=&q3=&q2=&q7=&searchtype=0&submit2=Search%21&Search=Search
These people ARE a rip-off - they bury their "recurring charges" in the fine print under a lengthy "terms and conditions". In addition, when you sign up for $1.98 initially, you get NOTHING for your money.
When you demand your money back, they will tell you (in essence) "tough ###".
There are also numerous complaints elsewhere - a Google search will turn up lots of them. Among them are:
http://www.complaintsboard.com/complaints/internet-profit-gene-c211156.html
http://www.complaintsboard.com/complaints/internet-profit-gene-c215072.html
http://phoneowner.info/Number.aspx/8009845904
STAY AWAY FROM THESE PEOPLE
If You paid them with PayPal™, file a complaint with PayPal™ customer service.
As of June 30, 2009 - PayPal refunded the $1.98 this company initially charged me. I was told by a PayPal operator that as soon as the $81.35 charge posts, it will ALSO be refunded. Great Going, PayPal!
Get yourself a PayPal account & protect yourself from online scams: http://viralurl.com/DaveT/Get-a-PayPal-Account
FILE A COMPLAINT WITH THE NEVADA ATTORNEY GENERAL (Downloads PDF of complaint form and instructions)
http://ag.state.nv.us/org/bcp/complaint_form_bcplv.pdf
Their REAL Address is
5348 Vegas Drive, Suite 866, Las Vegas, Nevada, 89108
See my post on
http://www.###samongus.com/netprofitgene.htm
see http://www.###sAmongUs.com/netprofitgene.htm
The complaint has been investigated and resolved to the customer’s satisfaction.
Recent comments about Cashsecretclub.com company
No Product / No Refund
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Right now cashscecretclub.com and paydayfromhome.com are currently down. I called their customer service and they say they are only a third party, they dont know the owners or any information about who to contact to get their actual company information. Their supervisors are "out to lunch" and can't help. I called godaddy to see if they shut them down, but they won't give me any information because its private. SO I don't know what to do. Anybody have any advice?
I too have been "suckered" by these people. As of now their site isn't even up, its said by customer service to be "under repair" and a godaddy.com placeholder is up. I was charged the 81.32 and they refuse to refund it even though their site isnt working and all of that. The customer service rep said that its like buying a gym membership - you choose if you want to go or not. I told him thats bull, that his gym burnt down and I cant even ENTER his gym so why should I pay (cuz their website wasnt working)? He didnt know what to say. This is sick. Can we start some sort of class action lawsuit?
Report them to the FTC and IC3 (FBI Internet Crimes Division)
www.FTC.gov
www.IC3.gov
and to the Attorney General of your state.
I too was scammed by these people for $81.32 + $2.43 Foreign Transaction fee. I will be filing a complaint with Paypal, Better Business Bureau and whom ever I can. If I had not called I would have been charged this amount on a monthly basis and did not recieve anything worth while. Noticed the charge on my account over the 4th of July weekend their customer service was closed so by the time I called the following Monday morning they quoted that I had gone beyond my seven days cancellation period. TOTAL RIP OFF.
Mike Carew
San Diego, CA
Got scammed and hung up on also. I have tried and tried to get something resolved but nothing! Their terms of service cover their butts (sorry for the lack of words). They have been rude and unable to assist in anyway. I never had access to their site and was never given a page with all of their contact information. I was disappointed in their attitude and dishonesty. They will not refund your money, even with proof that you had no access. They said I received a confirmation e-mail with all of my information and could not even tell me the date of the e-mail or wether it was received. I have worked in jobs where keeping records is a must and they should have the burden of at least making sure the e-mail was sent, received, and keep record of the date/time for both! They are very dishonest and if you are thinking of purchasing anything from cashsecretclub.com you should really think about it long and hard before you "click" anything! Oh and you may also be signed up for bonus material, (that you will never have access to either) that must be canceled also but may even be charged prior to your 7 days! THIS IS A SCAM!
Here is the CPA network who is promoting cash secret club :
Convert2Media http://www.convert2media.com/
It's right there on their homepage (right hand side) under biz-ops:
Google Cash Secret Club
Payout: $37
Preview: Landing Page
http://rs933.cashsecretclub.com/?subid=43443
Convert2Media LLC
http://www.convert2media.com/
Convert2Media
Address:
358 South 700 East, Suite B147
Salt Lake City, Utah 84102
Email: info@convert2media.com
Telephone: 1.800.689.1260 (toll free)
Here is the email and phone number for the head honcho:
Ralph “Ruck” Ruckman
President & Chief Executive Officer
Direct: 407.704.0522
Email: ruck@convert2media.com
http://www.convert2media.com/content/executive-team
and his bros:
Steve Howe
Direct: 407.342.6100
Email: steve@convert2media.com
AIM: convert2steve
Skype: convert2steve
Michael Durham
Direct: 407.217.2919
Email: michael@convert2media.com
AIM: convert2michael
Skype: convert2michael
Mike Kerry
Direct: 407.217.2904
Email: mike@convert2media.com
AIM: convert2mikek
Skype: convert2mikek
Lance Partin
Direct: 407.217.2922
Email: lance@convert2media.com
AIM: convert2lance
Skype: convert2lance
17 days ago by Chuck Turner +1 Votes
Convert2Media
7611 Preslar Court
Windermere, FL 34786
info@convert2media.com
Offices - 800.689.1260 Ext. 102
AIM: Convert2Media
General Inquiries
support@convert2media.com
Advertiser and Agency Inquiries
sales@convert2media.com
Publisher and Affiliate Inquiries
publishers@convert2media.com
Public Relations and Media Buying
pr@convert2media.com
Accounting Inquiries
accounting@convert2media.com
They are having a Meetup in Florida on Saturday June 27th if anyone in Florida wants to discuss Cash Secret Club / Internet Profit Gene issues with them or ask them why they are promoting this crap: ;)
"Join us Saturday, June 27th, at 1:00pm at Gators Dockside located in Dr. Phillips to meet and network with your fellow local internet marketers."
Gators Dockside Dr Phillips
5142 Dr Phillips Blvd
Orlando, FL 32819 Sat June 27th at 1pm folks.
http://www.convert2media.com/blog/2009/06/18/central-florida-meetup-june-27th/