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ABSA Bank review: unauthorized debit by (rccs bos jhb) a division of absa bank 6

M
Author of the review
12:11 pm EDT
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My dispute is that Absa has passed on my details to your department and accessed my account and debited the money without any form of communication in any way or form of cell phone work number postal, residential or email address to me as the client and account holder of that account!

I would like to state the following……….
1. You accesed my accocunt and took money without any concent from me as the client and principal account holder
2. You have not contacted me in any which way or form by all my updated contact details that have been forwarded to you from my branch in trying to contact me via telephone, sms, email, post or cell number or otherwise regarding any payment solution or arrangement instead just debiting that amount of money and still say that I owe you more!
3. I am willing to come to a payment arrangement in having this resolved on the bases that the amount that was debited R6292.722 on the 06/08/2018 be refunded back to me and a payment arrangement made for any outstanding balances, As this amount that you have debited without my consent was funds my only funds for my expense, including my rent.
4. Failing that, I am forced to escalate this matter to the Onbudsman including legal advise as your actions does not go in line with the consumer protection act with regards to the date the personal loan was opened and money being deducted after 8 year of opening the account with your institution.

Please contact me on [protected] or email me on [protected]@gmail.com to make the payment arrangement only after you have refunded the amount that you have ILLEGALLY TAKEN FROM MY ACCOUNT

All I am basicaly requesting is that you refund me the money you took from my account and you contact me in any which way or form or the details provided and we come to a payment arranegment for any outstanding amounts. This should have been the first step that your department should have taken in contactingme to make these arrangements

Please let me also state that should this not be done as the loan is more than 5 years outstanding I will forced to take legal action and advice from the Onbudsman

I anxiously await your reply, call or email

Thank you
Emmanuel David Williams
[protected]
[protected]@gmail.com

I am willing to come to a payment arrangement in having this resolved on the bases that the amount that was debited R6292.722 on the 06/08/2018 without my consent be refunded back to me and a payment arrangement made for any outstanding balances. As this was the process that Absa should have followed in the first place.

6 comments
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Juanitavdm
ZA
Oct 31, 2018 11:00 am EDT

Emmanuel did ABSA resolve your issue I ask as they have just debited R24000 from my account no arrangements no contacts nothing if they did please assist thank you juanita

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Edwin Moseki
US
May 17, 2023 1:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please an unauthorized debit of R550.32 was deducted from my account I will like absa to resolve this matter cause I don't have any business with rccs bos jhb

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Edwin Saxyt
US
Nov 15, 2023 8:03 am EST

Please help me again with this rccs bos jhb they made an unauthorized debit from my cheque account of amount of R3514.59 please help me get my money back my family needs it

X
X
Xolisile Nkosi
US
Nov 28, 2023 1:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

did you get help..I just had a debit from these krroks

J
J
Juana Maritz
US
Oct 16, 2023 9:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi there R10500 has just been removed frpm my bank account as well.. Without any form of correspondence.. I cannot pay my bond insurances and nothing..

Icannot afford an amount just removed from my bank..i have much more than 1 account to pay.

What do i do

B
B
Blou Bulle
US
Apr 27, 2024 2:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Journal debit

Please reverse the amount of R4794.99 Dat was deducted from my absa account. Need my money refund in my account please quickly please fast

Whatsupp me [protected].

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