De AgostiniBreach of contract

M
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a verified customer
Verified customer

have a a subcription for the Taggart DVD collection since October 07 and have received all the DVD's to date (having had to request items not received (lost in post) about 3 times)

The incentive to subscribe was a portable DVD player, which was due to be sent to me December 2007, and after many emails, phone calls and letters and a threat of going to a solicitor in Late December 2008 I eventually received the said DVD playerSmile but despite the best efforts of my husband and my son it does not workingFrown.

There were no instructions (ie Guarentee or even makers name and contact details) on what to do if this event.

They were still advertising this gift for new subcriptions very recently despite the fact that the series is nearly finished.

I wrote to De Agostini and asked them to advise me what to do with this useless bit of equipment in early February and to date I have not heard a thing from them.

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