Action Moving & Storage Inc. / Changed price from Canadian to US dollars and refused to file claim for broken amoire
Obtained quotes from 4 companies regarding a move from Montreal to San Francisco. Action Moving was the highest, but Brian Pleet the sales Manager met with me and reviewed the competing quotes. His price was marginally better in the end, than the 3 competitors after our second meeting and quoted in Canadian dollars with a 10% price guarantee if the shipping weight differed from the actual. After they took our belongings he changed the price to US dollars and held us hostage by not returning our calls until we agreed to pay the higher amount. They also included shipping insurance with no deductible as did the competitors, but after claiming an armoire that was unrepairably damaged they refuse to return our calls and share the status of our claim. This is a very dishonest organization and they are completely unethical. In fact, their driver indicated that they always charge the additional 10% surcharge when shipping goods through their vanlines. They should not be allowed to be in business. Photos of damage are included but quote in Canadian dollars is too large for upload, I can resend if needed.
Thomas Koszegi [protected])