Latest Reviews and Complaints
Pharmacy Dishonest
Walmart’s Pharmacist are very unprofessional they are rude and belligerent ! The pharmacy has discount due to they only use Generic which sometimes are not comparable or compatible ! Be careful with your prescriptions and how Walmart’s chooses to fill them ! I also had to wait 6 days for insulin pen needles that are readily available at all other pharmacies and they were charged from the name brand BD to a name brand embecta which cost me more due to they made more profit on the sale ! Be careful Walmart’s pharmacist are crooks !
Recommendation: Do not buy
Took my merchandise to the wrong address. Never received order.
On December 1, 2025, I placed an order for a gameboy for my grandchild. It was supposed to be delivered on Thursday, December 4, 2025. Kept getting alerts saying that it will be delivered late by 8pm on that day. Then it never came. Got alerts on Friday, which said it was delayed but will come by 8 again. At 5:35pm, received a message that it was delivered...
Read full complaint51 Walmart Reviews
Walmart’s earns a 2.1-star rating from 51 reviews and 2780 complaints, showing that the majority of shoppers are somewhat dissatisfied with their purchases.
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Sarah
Been using Walmart delivery (spark) for a year now. Mostly a good experience if I pay extra and tip well. But last 3 deliveries have been less than desirable. Third from last delivery I tracked my order and watched my delivery person sit in a fast food parking lot for 3 hours with my perishables in her car. Second from last delivery (Sarah) proceeded to...
Read full reviewMost of the time good
I prefer to pick my groceries up, it is less of a hassle, but there are times when I can't get out and must have delivery. I pay for the membership. I don't like how Walmart holds a certain amount of money back on my bank card; especially when I use the U card. I read complaints from drivers of not getting enough tips. Most tip. We all try to tip, but we...
Read full reviewThoughtless and inexcusable.
I ordered and payed online with a pick up at the store. One of the items I ordered was a bathroom cleaner with bleach. In their infinite wisdom the bleach was in a thin plastic vegetable bag open atthe top. It was placed in the basket with the rest of my order including FOOD. If you guessed that the bleach leaked you would be correct. The Walmart employee...
Read full reviewYour wasting money and charging the customers and employees!!
Never in my life have I ever seen a company waste millions of dollars on re-arranging their stores to keep their customers longer in the store than they need be. 1) Wasting millions on re-arranging, wasting customers valuable time. 2) You are saving how much on revenue from B.S. self checkouts and not paying paying for cashiers. 3) In Colorado you are...
For online orders, never ever select "pickup at store"
Hard lesson learned: never ever select "pickup at store", always have your order delivered to your address or to be picked up at the delivery carrier's location. According to tracking, my online order arrived at the store pickup location 9 days ago and still hasn't been processed to be ready for pickup! At the store customer service counter 3 days ago, I'm...
Read full reviewWalmart vision center lenses peeling after only 6–7 months
I purchased my eyeglasses at Walmart Vision Center and this is the second time I am facing the exact same problem. After about 6 to 7 months of normal use, the anti-reflective coating starts peeling off the lenses. This is very frustrating because I take good care of my glasses — cleaning them properly and storing them safely — yet the lenses do not last...
Read full reviewNo business integrity with Walmart.ca online shopping
I ordered 2 items online for the first time ever with Walmart Canada some time ago with delivery to happen in a few days
No delivery as promised & I logged a formal complaint with Walmart Canada. A Walmart email to me promised again that both items would be delivered soon
Again, no delivery , no message, call or further email re such twice no delivery items.
I did not realize till now that Walmart Canada could lie the ways it did to me & repeatedly violated their own delivery promises in writing via online order records, emails, etc.
Walmart Canada also failed or being very secretive about telling me what went wrong--hackers into their secured online shopping system, human errors, or am I the only one having this issue, nothing!
Also, they control the entire complaint process & suffered customers are not allowed to communicate direct with their "escalation team" or someone higher up in their private, non-transparent business bureaucracy
Electronics dept not nice!
Very disappointed in the Electonics area this morning, went in to get me a phone we were too early, Hispanic lady told us they didn't come in until 11am, so we came back at 11am and the person that takes care of the phones was running late, another elderly lady was complaining how workers don't like working anymore and that employees are always late and...
Read full reviewEmployees and the bathroom
You are making your employee's stand on concrete for up to 8 hours a day without any kind of padding to stand on! Very bad for their bodies. I just talked with one of your employees and asked where their foot pad was. They said, customers were complaining that they had them. So management took them away. Are you kidding me right now? isn't their body...
Read full reviewEthic line does not really do anything
Today is May 8, 2025. I filed a report back in February of this year after I was discriminated against by a Walmart Employee at Bell and Tatum in Phoenix, AZ. Management did not seem to care. One of the managers told me to file an ethics complaint. If you call that department, it says something about 7 to 10 days to investigate, and then they are to get...
Read full reviewCustomer service
Expect to wait over 30 minutes or longer before someone answers your call, when they answer they then hang up and you have to start the process over again. Horrible customer service.
Incompetence at it’s finest
First, I always have great interactions when I do pickup. I have never had a problem with the employees, they are always friendly. Sometimes as a Walmart+ member and when I’m not able to pickup, I get groceries delivered. My order was not delivered on time. I was told by customer support to give it until 8pm for it to be delivered, which was fine with me...
Read full reviewForeign objects
I purchased Walmart's Great Value Cranberry Cocktail as I have done before but this time once I got to the bottom of the container, I noticed something there. I found little "bead" like pieces inside the juice. Once I spilled them out into the sink, I crushed some of them to maybe find out what they were (unfortunately after consuming most of the juice}...
Rob from night shift.
Offers to help people who are struggling. Earns your trust. And then takes whatever he can from you and leaves you in an even worse state than when he found you. He will take your money, steal your girl, lie about his intentions, snitch on you, offer you a fix to your situation but doesn't deliver it. Then turns against you and calls you ungrateful and discards you.
Read full reviewviolates 1965 ADA laws all the time !!
Walmart does not care about the customers ! a lot of people who shop deal with them are on a fixed income, disabled and need the money or products they shop for ! Does the multi-billion dollar company care ? NOPE. they hold onto a persons money as long as they can, collecting interest and in cases do not supply the product ! yes they do have some low prices but take you money immediately. if the product is out or not available, not delivered properly, you must wait to get the money back ! the federal government does not care either. people get screwed royal and walmart does not care !
Racist Staff/Cashiers
I am a male Caucasian, and have experienced racism by store personnel several times at the Saginaw MI/ Brockway Rd. store.
This last experience involved a young, black male cashier blowing his nose in his hand, and then proceeded to give me my change with the snot'covered hand.
I have been overcharged/attempted short changed by their black cashiers many times, as well.
Walmart Supercenter #165960 W Bromley Ln, Brighton / Two separate incidents of cashiers purposefully messing with us, almost certainly because we are white people. One cashier cleverly checked out some of our candy, then slid that under the counter and it was on our receipt, but not in our bag. She must have kept that for herself. Then a different day another lady kept pressing a button on her equipment every time we tried to run our card through and it said cancelled payment not accepted. She kept asking if we had cash, obviously in an attempt to ruin our day if we could not pay in cash. Subsequent calls to the bank indicated the store had not even tried to run the charge. The employee obviously was cancelling this on her end. Diversity! DEI!
This is not racism this is basically how all black people are. They behave like apes and monkeys.
Phooey on Walmart not hiring experienced cashiers over 55.
I applied for Wal Mart in Saugus Ma and scheduled an interview. When I showed up I asked 5 employees where do I go. None of them spoke English. I had to find it on my own. Then I was told I didn't pass their assessment test. I asked how the people that didn't know English pass. I was asked to leave. The next day I protested outside with a sign saying I APPLIED I GOT DENIED. The manager called the police on me but as long as I was on the sidewalk they couldn't do anything so SHAME ON YOU WALMART.
When do the deportations start?
Service sucks
This is about my experiences in the Walmart in CARSON CITY, NV Today on MAY 4, 2024, I was treated very rude and disrespectful from an employee of this store. This has happened to me many times over the years. I have shopped in this store for more than 10 years. I am at the point now that if I can find what I need in other stores in the area then I do my...
Read full review and 2 commentsWalmart great value brand product of Thailand
I have been a Walmart shopper for years I am very disappointed that some of your products are coming out of foreign countries. For example, your Great Value Whole Kernal Corn is now a product of Thailand. Why? There is also, a WARNING that states "Consuming this product can expose you to chemicals including lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. I will not even return it to the store for a refund. It is going in the trash.
Recommendation: Read labels carefully
The welcoming of Grace when I go to the Walmart pharmacy in Palmyra Maine
I am writing this review in regards to the outstanding, professional, and welcoming treatment from one of the Walmart pharmacy employees who I know to be Grace!
I would like to think that I am a great judge of character, and with that being said, as I'm standing in line, waiting for my order to be filled I notice short, structured, Latin descent, young lady greeting each customer as day come toward the cash register, myself included. With a smile and a wave, she makes my experience at Walmart pleasurable. Furthermore, once hearing my name she speaks up from behind the counter of the cash register, and immediately tells me how long my prescription will take.
I would like to take this time to add that there are many biases and personal opinions in regards to the prescriptions that I am filling. I have gone through two other pharmacies due to bias, attitudes and sideways comments about the disorder in which I need medication to treat. This is the first time that I have never felt that way while, a pharmacy personnel has fulfilled my prescription. Thank you Walmart thank you for hiring people that understand.
This new style of respect that is shown by your employees, is something to be modeled after Grace. If possible could the Walmart administration offer her my appreciation and thank you for great job well done.
Thank you once again and have a pleasant day.
Mr. Johnny M. He.
2780 Walmart Complaints
American Standard JC- AC 115V/60HZ 28 Bottle/2.8Cu.FT/80L/Compressor Wine Cooler Black
Order on July 21,2025. Received E-Mail on July 24th advising delivered. Tracking for delivered was showing California and I leave in Florida. Contact Walmart and customer service advise it was a mistake from vendor as they do not have the item. Total order was 200.00 gift card and $52.41 credit card. I requested the $200.00 to be refunded via check as thi...
Read full complaintLiar I encountered at Walmart Canada
I tried multiple times & ways when I was encountering walmart account log in problems & had no choice but to call walmart canada on oct 27/25. I was able to talk to a live person only after much hassles & diffuculties with their autobot phone system. It took a lengthy period of time before the walmart emplyee could understand such simple & straight-forward...
Read full complaintTransaction not properly executed.
Incident Oct 19th 8:50 pm Ancaster location. Presented status card, two employees arguing about breaks. Start talking in their own language. Transaction concludes, tax was not adjusted. Cashier said not all the tax came off. I requested to see the store copy that the card number is recorded. He didn't have one. With status purchases there is always a copy to record the card # I proceeded to customer service where the gentleman in front of me had the same issue but was at a different cashier. Total lack of training or supervision
Desired outcome: I would like to see staff properly trained, and when dealing with customers not alienate customers speaking in their own language. If their english is good enough to hold a job in Canada use it
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Is Walmart Legit?
Walmart earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Walmart. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Walmart has received 19 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Walmart.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Walmart.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Walmart and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Walmart.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with Walmart's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 27% of 51 complaints were resolved.
- Walmart has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
- We conducted a search on social media and found several negative reviews related to Walmart. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Self checkout
I live in San Antonio Tx and had used the self checkout many times as it was easier for me since there is never anyone at a register. I prefer to have a person check me out as that is part of the service we are paying for and to be quite honest I am not getting any discounts or paid to checkout the items that I am trying to purchase. The first time that...
Read full complaintFilling pain medications at the pharmacy
We have been gettignour medications fill at Walmart Hoursheads, Ny for 12 years now our who family goes there and shops because we can get our prescriptions. Now there is a CAP on how many pain medications our pharmacy can order! Due to patient increase for 5 Months now our medications are not being filled onetime or with right dosing because of some stupid...
Read full complaint48ft led rope light
I have purchased a total of three 48ft rope light sets, all model #BHG-0054-0004NN, in Daylight color, for $34.78 each. They were purchased at the Walmart store in Sanford, FL. All three sets of lights that I purchased have failed. The first two sets were connected to span a 60-foot outdoor application. Even after extra waterproofing measures were taken...
Walmart motorized carts not being provided at all stores.
Walmart's Motorized carts, intended to assist customers with mobility challenges, including the elderly and individuals with disabilities, are not being repaired at this location (Store #1261). If a company is going to offer a service, it should be consistent across all locations. There used to be eight of these motorized carts for customers with mobility...
Read full complaint80/20 ground beef pattie’s return
Bought 80/20 hamburger Pattie’s online and had them shopped and delivered by Spark. These Pattie’s were bought using EBT and not the first time I have had return a portion of an order. When arriving at the Shelby, NC Walmart I was told I could not because I did not have my card. I have done this before and they did refund to EBT card. This time 5hey said...
Walmart delivery pass
I wanted to share an awful experience that I had with Walmart Delivery Pass (WALMART CANADA) On Thursday, June 26TH - I placed an order before 9:30 AM that morning. Let me add, that I have a Walmart Delivery Pass membership that I pay for monthly which gives me ZERO delivery fees and SAME-DAY delivery also. However, as I really needed this order and I...
Read full complaintOnline ordering
I order they don't send all of it three times they done this I finally tell them and then say I violated there return policies and canceled my new order they are horrible I wouldn't go there again or recommend any one else I have spent thousands of dollars there and yet get treated like a dog this is embarrassing for a big business like this they keep...
Read full complaintCar being stolen in daylight in Walmart parking lot
On April 26, 2025 at around 7pm our car was broken into and attempted stolen causing damage and severe inconvenience to us while being parked in daylight in the Walmart parking lot. Walmart should take responsibility to ensure a safe and convenient experience. The thieves were in the car and ready to attack while there was absolutely no Walmart security to be found.
Read full complaintOver charge of medication
I was put on the prescription of Ozempic in October of 2024. I currently have 2 insurance coverages. UPMC and UPMC for You. Both are currently on file at Walmart Pharmacy. I brought it to my primary care physicians' attention that I could not afford this medication. To which she replied that with Medicaid You should not be paying over $5 for any...
Read full complaintChicken
I am complaining only about the lack of expressed appreciation by customers who buy Walmart hot traditional rotisserie chicken. Not something we often think of doing so it appears unbalanced in the reviews. I miss our Boston Market so looked online for highly rated rotisserie chickens and found Walmart. Having recently purchased theirs I will continue to do...
Read full complaintTV
**Subject: Urgent Complaint Regarding Cancelled Orders and Financial Hardship**
Dear Walmart Customer Service,
I am writing to express my deep frustration and distress regarding a series of unresolved issues with Walmart. To detail the situation:
1. **Order Issues:** On November 30th, I purchased a TV for $752, which was canceled due to a "technical error." Unaware of being charged, I repurchased the same TV the following day, December 1st, and this second order was also canceled, resulting in the same charge of $752.
2. **Financial Impact:** These transactions led to complications with my bank, ultimately causing the closure of my bank account. This has resulted in my current situation, where I am without both the television and the funds, totaling over $1,500.
3. **Inadequate Resolution:** I have been in contact with your customer service for over three months, sending over a hundred emails and making more than 20 phone calls. Despite speaking to multiple supervisors and doing everything in my power to resolve this issue, I have not received any satisfactory resolution.
4. **Urgency and Stress:** The complications with my bank have caused significant stress and financial hardship, including the closure of my bank account. This situation has been prolonged far too long, causing me to miss bills and suffer undue stress. It has ruined my Christmas and significantly impacted my family’s well-being.
5. **Time and Effort:** I have taken time away from work to address this issue, which has caused additional stress and financial strain.
6. **Action Required:** I request that the funds be transferred to me via email to [[protected]@hotmail.com](mailto:[protected]@hotmail.com) or that I be allowed to pick up my money in-store today. I have the receipt and am a loyal customer. I also expect compensation for the extensive inconvenience and hardship caused by this situation.
This situation is unacceptable and must be addressed promptly. I urge your office to treat this matter with the utmost urgency and ensure that I receive a resolution today.
Sincerely,
Tanner
Claimed loss: 1500 time from work family ruined alot causing so much stress
Desired outcome: Pay me my money and compensation it's been over three months
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Store delivery
Date of incident: 2/23/2025, Sunday. Description: Ordered groceries on Saturday, 2/22/2025, for delivery on the next morning. Received update that driver had been passed through residential gate at 7:12 AM, 2/23/2025. Went out front to wait for driver, who never arrived. Came inside and found that Walmart posted a picture of delivery to a front door that i...
Read full complaintOnline grocery delivery service
2/22/2025 My groceries were not delivered and was charged immediately. Called within minutes of noticing that the picture provided was not my home. Customer support (more like "lack of customer support") advised that it would be 2-3 business days for the refund. I am on a limited fixed income and now I do not have my $ nor my groceries. How is this fair?
Read full complaintAirpods
I purchased some refurbished AirPods, trying to save a dollar, they worked for a week and then I tried to return them and that where everything went wrong. The credit card I used is not active anymore so I asked for a gift card. Talked to six agents saying it was okay and look out for a email. They still put the money on the credit card that's not active...
Read full complaintCurbside pickup
01/08/2025 I placed a on-line order with Walmart in Owens Crossing Alabama on the 1/8/2025 to be picked up on the 1/9/2025 between 3:00 and 4:00pm. When my wife got there were people picking up their orders and she got in her spot to pick up and check in and they told her that we did not have a order to pick up. She called me and I looked online, and the...
Read full complaint and 1 commentWalmart canceled my online order and took money away without refund
I ordered a vevor product through walmart.ca and it was canceled twice due to some glitch. I contacted the third party seller vevor and found out the glitch is on Walmart side. And the gift card I received by email as a refund of the canceled order has 0 balance despite the order detail that Walmart will not charge me anything. It took me time to chat...
Ordering online
As a disabled individual, ordering online from has been godsend. However, there is a recurring issue is growing increasingly frustrating: being that items are of stock when I know are not. On December22, 2024, at approximately 4:30 PM, placed a substantial order from the Walmart on Highway 60 in Lake Wales. I was informed that half of my order of stock, a friend of mine was at the same Walmart. I asked him to confirm that the items were in stock, and he said that they were and showed me camera. Given my difficulty in walking and bending over, I rely on shopping online. If employees are being paid $15 an hour and are not their duties, maybe they should not be employed. I paid $14.95 for the three-hour or sooner delivery option plus tip for the driver. This is not the first time this occurred. I am puzzled by the work ethic of young people today; it seems they simply not want to work. Something needs to be done about this.
Claimed loss: $14.95 for service not satisfied with
Desired outcome: Investigation on our employees doing their job to the fullest potential.
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