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Sam's Club Complaints & Reviews

Sam's Club — The use of non employee run check out machines

In store at covington, la. Upon trying to check out i notice alarge number of customers in line with thoroughly full carts. There were five unmanned check outs and only 2 manned...

Covington Retail Stores  · Feb 27, 2020

Sam's Club — Pharmacy

I wrote the other day about a problem I was having with the pharmacy, they said they had no way of knowing if I was a plus member or not, I thought that was a lie, because both...

Bullhead City Retail Stores  · Feb 22, 2020

Sam's Club — mailing to wrong address

To Sam's Club, 1703 Phyllis St., Ste. 202, Bentonville, AR 72712:::We keep getting catalog's addressed to Krista Diez at 787 Blairville Rd, Youngstown, NY [protected]...

Niagara Falls Retail Stores  · Feb 21, 2020

Sam's Club — Squaretrade warranty plan

I purchased a vizio tv in May 2015 and the protection plan by Square trade which had a 4 year and extended 1 year for Sam's plus members. The brochure states they would send...

Beckley Retail Stores  · Feb 19, 2020

Sam's Club — members mark tall kitchen trash bags 13 gal

12074 I have used these trash bags for years. This last box I purchased was terrible. Every single bag has holes in it. The holes are about 12 inches down from the top of the bag. Look...

Knoxville Retail Stores  · Feb 18, 2020

Sam's Club — I was charged multiple times for a membership.

I have the Sams Club credit card and the Sams club membership card in December 2019 they renewed my membership Card Plus card and charged my car $100.05 and I called to downgrade...

Milwaukee Retail Stores  · Feb 15, 2020

Sam's Club — fired with only one verbal warning

My daughter was called into work today and fired and only had 1 verbal warning. This is ridiculous as she was in multiple areas then fell into the deli not by choice. The...

1 comment Gastonia Retail Stores  · Jan 23, 2020

Sam's Club — inappropriate behavior and/or attitude

We have been member's for over 27 years but will not be renewing our membership this year. I felt it incumbent upon myself to advise your home office as to the...

Harker Heights Retail Stores  · Jan 23, 2020

Sam's Club — member's mark real. crumbled bacon 20 ounces

I regularly purchase and use Member's Mark Real Crumbled Bacon. My last two 20 ounce bags have been of less quality than usual. There is much more gristle throughout the bag...

Bristol Retail Stores  · Jan 22, 2020

[Resolved] Sam's Club — lobster tails (twin pack)

Good Evening, My husband purchased a twin pact of lobster tails on last week Tuesday or Wednesday at the Milwaukee location. On this evening we placed the two tails in our Ninja...

Milwaukee Retail Stores  · Jan 20, 2020

Sam's Club — unethical behavior

I visited store No. 8273 which I often shop here twice a week. I was shopping around for a computer and a printer. Looking for help in this store is like a needle in a haystack. I...

Shreveport Retail Stores  · Jan 20, 2020

Sam's Club — never received my refunds

12074 I returned my items, they allowed me to get return labels, when I requested my refunds I was told I was high volume and would not receive my refunds!! A manager has refunded some...

Retail Stores  · Jan 10, 2020

Sam's Club — jewelry

12074 I purchased my wife a ring on 11/25/2018 also purchasing a two year warranty. The diamond fell out. I contacted the warranty company and they are stating they don't have any...

Montgomery Retail Stores  · Jan 05, 2020

Sam's Club — manager ashley marchetti

12074 On 11/29th I was holding a flyer with an item #[protected] Monster Vision$199.88 thatI could buy in your store. Not being a member yet, I was obligated to be a member in order to...

2 comments Las Vegas Retail Stores  · Dec 28, 2019

Sams Club — serta mattress and box springs

Sams club needs to use a different delivering service. Ordered mattress sams said it would be delivered by december 16th Suppose to be delivered 12/19 9 - 2:30 no one showed (took...

1 comment Mattresses  · Dec 27, 2019

Sam's Club — discrimination/ profiling customers by a greeter at the door

Today my parents and I went to Sam's club around 12:15 pm. My Mom went in first while I waited for my Dad to get a cart. When I walked in I saw the lady asking my Mom to show...

Goldsboro Retail Stores  · Dec 23, 2019

Sam's Club #8151 — unlawful termination

my name is Traci Waltermate, I work in the cafe and last night as I was going on break I was venting my frustrations to a fellow employee about the day shift never getting their...

Sam's Club — tires

I ordered tires online Nov. 9, 2019, tires was suppose to arrive in 3 to 4 days.I did not receive a E- Mail until 2 weeks later. Went and made an appointment to have tire...

Gurnee Retail Stores  · Dec 21, 2019

Sam's Club — refund

I purchased a laptop online on Cyber Monday (December 2). I was sent an inferior product that was not worth 1/2 of what was ordered so it seemed to be a bait and switch situation...

Retail Stores  · Dec 18, 2019

Sam's Club — tire installation service

12074 I recently ordered on line some tires from Sams Club and they arrived with no issues however I made an appointment to have them installed for Monday the 16th of Decemeber at 11am...

Tampa Retail Stores  · Dec 17, 2019

Sam's Club — roc facial cream... u do not have it on the shelves anymore... I use this product religiously... put it back in your stores

Roc facial cream pack 2 tubes for $28.00. I have not seen this product in your store in lake charles, louisiana for awhile. This is very upsetting and a bad move on sams club...

Lake Charles Retail Stores  · Dec 10, 2019

Sam's Club / Sam's West — tire installation

I have been a loyal customer for approximately 13 years, but no longer as of yesterday. Approximately 2 weeks ago I had pre paid for tires and installation. At the time of my...

Retail Stores  · Dec 01, 2019

Sam’s Club — unethical behavior

I went to Sam's Club cafeteria to buy a slice of pizza. The lady at the cash register her name is Stephanie and she gave me a bad attitude and this wasn't the first time...

Humble Retail Stores  · Nov 08, 2019

Sam's Club / Sam's West — customer service

Without a doubt the worst store in the states. Soon will loose business due to terrible greeters by the name of Bria and terrible management of GM Ken Kennedy. Racist employee...

Greensboro Retail Stores  · Nov 02, 2019

Sam's Club / Sam's West — sams.com website

616630 First of all, the websites for both Sam's and Walmart are IMHO the worst websites on the internet and have been since they began. The store experiences are much better. There are...

Retail Stores  · Nov 01, 2019

Sam's Club / Sam's West — tire/battery/management

I purchased a car battery back in August of this year and it has a 3 year replacement warranty Well today 10/26/19 i took this car battery back to the SAMS Club that I purchased...

Chattanooga Retail Stores  · Oct 26, 2019

Sam's Club / Sam's West — customer service representative.

On 10/16 /19 we made purchases at Sam's Clearwater FL totaling over $240. Arrived home in Oldsmar about 7pm and on scanning the receipt noticed 2 charges for one package of lamb...

Retail Stores  · Oct 18, 2019

Sam's Club / Sam's West — members mark olive oil mild flavor

The cap will not come off of the product. There are no directions to remove the cap. I tried simply twisting it off, pushing down and twisting, pulling up and twisting, and even...

Retail Stores  · Oct 17, 2019

Sam's Club / Sam's West — photo dept / club in general

This sams club has long had customer service issues, from manager to manager it doesn't change much.in particular you have several areas (pharmacy, photo, optical and automotive...

Albany Retail Stores  · Oct 15, 2019

Sam’s Club — lack of working drink machines & non-response to complaint

This store continues to underwhelm me. Today all drink machines were marked out of order - all of them! A manager should have been screaming at a mechanic to resolve thi...

Odessa Retail Stores  · Oct 15, 2019

Sam's Club / Sam's West — cupcakes chocolate and party vanilla

616630 I went to Sams Club October 8, 2019 Sams club battlefield in Chesapeake I brought the variety pack of chocolate and vanilla cupcakes. Today October 13, 2019 I opened then...

Retail Stores  · Oct 13, 2019

Sam's Club / Sam's West — bait and switch pricing on appliances

616630 I went to the San Diego Sam's Club to inquire about a Samsung stove, item NX58M6850SS @ $1, 449. and microwave item ME18H704SFS @ $299.87. It stated that it could be ordered...

Retail Stores  · Oct 12, 2019

Sam's Club / Sam's West — bedroom set

I purchased a queen bedroom set for my daughter on August 28th. The set was completely destroyed when it arrive. I called Sams Club immediately and they scheduled a pick up for...

Retail Stores  · Sep 30, 2019

Sam's Club / Sam's West — membership

I canceled my membership 9/23 was issued a refund 9/25 then charged again on 9/26. I called to have it reverseda second time for the representative to tell me they had no record...

Retail Stores  · Sep 27, 2019

Sam's Club / Sam's West — large shrimps

616630 I purchased shrimps which said explicitly deveined but it was absolutely not which was very frustrating as it meant deceiving an entire packed of shrimp. This is false advertising...

Retail Stores  · Sep 26, 2019

Sam's Club / Sam's West — jojo siwa bow kit

616630 My 5 yr old daughter had found a jojo siwa box kit that included a hair brush, surprise bow inside and bow hangers under a table of clothes! How she found it I have no idea but...

Retail Stores  · Sep 26, 2019

Sam's Club — demo team leader (karen)

This person is very rude. She yells at other co workers. She points her finger in their faces. If something is said to the manager they get told that she is the #1 lead and...

Kenner Employees  · Sep 23, 2019

Sam's Club / Sam's West — worst personal customer service experience to date

Just made it through my worst customer service experience with Sam's Club yet. We somewhat recently changed banks, and along with that, debit cards. I logged into samsclub.com to...

Retail Stores  · Sep 12, 2019

Sam's Club / Sam's West — glasses

I purchased eye glasses at Sams club in Hickory, NC spring of 2018. These are the worst glasses I have every owned and been wearing glasses for 30 years. The lenses fall out and I...

Retail Stores  · Sep 11, 2019

Sam's Club / Sam's West — photo service

Ordered some "Quick Print" photos on 5 Sep 2019; there was no one in the photo dept., 2 employees arrived, acknowledged that my photos had printed, then promptly left me...

Brandon Retail Stores  · Sep 09, 2019