Complaints & Reviews

TV not delivered.

I purchased a 55 inch TV last month and I've yet to receive delivery of it. Each day I track and it never arrives. I've spoken to countless representatives to no avail. Please help me receive my TV, this is so unfair. Please provide me with the name of someone with authority that can resolve my problem. I asked if I could go to a local Sam's Club and purchase a different TV, and asked if they could apply what I already paid on the other TV to the new one and apparently this cannot be done either. It has been extremely difficult to understand the representatives that I've spoken to. Anyway it's all been lies and broken promises.

The extremely long lines a sam's clubs

I have been trying for more than two weeks to do some shopping a Sam's Club on 8 mile Rd, in Southfield, Mi. No matter the time of day or day of the week there is a long line with 75 to 100 people standing, waiting to get in to shop. No other store in Southeast Michigan is doing that, I can walk in to Walmart, Meijer, Kroger's at anytime, any day of the week and get almost everything I need. I tried the John R and 13 mile store, the line was longer. I tried the Ford rd store in Canton and they told me I need to order on line and it will give me an appointed time to come pick up my groceries. I went on line on the 7th of May, called on the 8th of May to reconfirm. I spoke to Edgar, who gave me my confirmation number : [protected]. He also gave me an incident number: [protected] that was on May 8 at 3:13pm (EST). My computer printout gave me a pickup date of Sat, May 9 at 6:00 pm - 07:00pm. I drove 30 minutes to get there a 5:30pm, I was instructed where to park for a 6pm pickup and waited. At 6:38pm, an employee came to my car to get my order number. She couldn't find me in the system. I gave her my name and member number, still unable to locate my order in the system. I asked if I could place an order and handed her my print out and she said, we can't do that.
I was more than upset.
I left there and drove to Meijer in Livonia, walked right in and purchased $76.00 dollars worth of food. Their shelves were full and I had no problem.
Sam's Club needs to stop these procedures. It's not working and you're losing customers and money

General service; store managers poor judgement

On Tuesday morning April 28 Sam's was open early for seniors to shop and pick up prescriptions. I wa...

lg 5.4 cu. ft. gas range with easyclean

Regarding order number [protected]
I ordered a gas range in february that still has not been delivered. This item has been paid in full for weeks now. When I went to your live chat, (weeks ago) one of your associates located a problem with the order and said he was escalating it to an executive dept for shipping. This is my last attempt for you to make this right before I file a complaint against your company with the fcc. When I call the store, they tell me online is a separate entity and they cannot help.

Online does show today's date as a delivery date but I haven't received any email correspondence saying it has been shipped. The tracking number that I was given is not valid. The current status "shipped" hasn't changed in months!

I need this range or I would not have ordered it - I expect it to be shipped yesterday!!!

Getting inside the store to shop

I want to put a complain about your store in Bowling Green KY. We went and tried to do our shopping for a...

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Bounty paper towels

I was on the auction site and you have the paper towels, 27 packages that I counted, people are bidding on...

Click and pull

I placed an order for pick-up at 8:30 am. On March 12 It showed everything in stock, we went at 3:00 pm and the order had not been pulled. The items were in stock when I ordered so I guess they didn't pull order when I ordered it and so I get a email today 3-13-20 saying everything I ordered was out! Very pointless to use that feature! It shows I requested the order to be picked up the next day and I did not request that!!! I wanted the items yesterday I have had a business membership since 1991 always been pleased. Not now going to start comparison shopping on amazon.


I have tried to get five flats fixed. Each time they say its not repairable. The nails was not on the side wall but 2 and a half inches into the tread.Tech said its not there policy to fix a tire there. But the guy down the street will fix it.You have lost me as a customer after I spent the for the install and repair of the tires. This type of flat was fixed before

25 pound box of parboiled rice

I want to thank you for my wonderful evening I have been buying your 25 pound box of parboiled rice for years I buy 2 boxes a started out the company that makes the rice are not properly sealing the bag on top started a year ago okay I let that slide last night I opened the box I have a large canister that I put the blue bag in for freshness. Went to pull it out to put it in and about 10 pound of rice all over the floor.had to quickly get the bag back in the box before I lost any more rice.i poured it into the canister and quickly swept up the rice before my dogs ate it.and straightened that out.while I was cleaning up the mess the cake I had in the oven burned thank you very much and I checked the bag the rice was in the bottom of the bag there was no seam to hold the rice in seems like the quality control at that factory does a sorry job at checking their finished product.i think you either replace that company or contact them about their thanks a lot sams

The use of non employee run check out machines

In store at covington, la. Upon trying to check out i notice alarge number of customers in line with...


I wrote the other day about a problem I was having with the pharmacy, they said they had no way of knowing if...

mailing to wrong address

To Sam's Club, 1703 Phyllis St., Ste. 202, Bentonville, AR 72712:::We keep getting catalog'...

Squaretrade warranty plan

I purchased a vizio tv in May 2015 and the protection plan by Square trade which had a 4 year and extended 1...

members mark tall kitchen trash bags 13 gal

I have used these trash bags for years. This last box I purchased was terrible. Every single bag has holes in...

Sam's Club

I was charged multiple times for a membership.

I have the Sams Club credit card and the Sams club membership card in December 2019 they renewed my...

fired with only one verbal warning

My daughter was called into work today and fired and only had 1 verbal warning. This is ridiculous as she wa...

inappropriate behavior and/or attitude

We have been member's for over 27 years but will not be renewing our membership this year. I felt it...

member's mark real. crumbled bacon 20 ounces

I regularly purchase and use Member's Mark Real Crumbled Bacon. My last two 20 ounce bags have been of...

[Resolved] lobster tails (twin pack)

Good Evening, My husband purchased a twin pact of lobster tails on last week Tuesday or Wednesday at the...

unethical behavior

I visited store No. 8273 which I often shop here twice a week. I was shopping around for a computer and a...

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