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Walmart

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2.1

Overall customer rating from reviews and complaints

Walmart earns a 2.1-star rating from 55 reviews and 2784 complaints, showing that the majority of shoppers are somewhat dissatisfied with their purchases.

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Walmart Complaints Page 4 of 140

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5:38 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Walmart Freshness guaranteed traditional rotisserie chicken, 36 oz (hot) order# [protected]

I waited a few days to write to you because I was so upset with the person I chatted with on Sunday, March 3, 2024. I ordered a Freshness Guaranteed Traditional Rotisserie Chicken, 36 oz (Hot) so my husband could go ahead and eat if he wanted to while I was busy outside fixing, cleaning, etc... My husband is disabled. He can no longer walk and has very little use of his right arm and shoulder. Ready to eat is important. We ordered a Traditional Rotisserie Chicken, 36 oz (Hot) and it was way undercooked and bloody. The customer service person or bot on the Walmart complaint chat wanted to issue us a $5 gift card and then a 10-dollar card. I was so upset and told it that the chicken and such cost more than that. I let it know that I had pictures to send and it didn't even want/or ask me to send them. I have never complained like this before to a corporate office. However, how many people ate chicken from the same batch and got sick? I told the chat person I felt they should refund the entire order for my stress, our trouble, and my having to go elsewhere so he would have something ready-made. It is just too dangerous for him to try and cook. With it getting late in the day before we discovered the bloody chicken, I had to stop and leave to get him something ready to eat that was already cooked. I do still have pictures and I am concerned about the person who thought that chicken was done.

Claimed loss: I would like a refund of the chicken and a bit more for our time and trouble. We think the desired outcome is fair. Please see below

Desired outcome: To have the entire order refunded. My husband was saying he is such a burden to me because he cannot make his food anymore.

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4:29 pm EST
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My name is Timothy Barr. I worked as maintenance in Gladstone, MO, from November 2022 to March or April of 2023. I cannot access my W2 online because I don't remember my personal online information and I don't have the same cell number as what is on file. I need my W2 mailed to the address on file so I can get my taxes done. When I called trying to get it...

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2:13 pm EST
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Walmart Order that was delivered to wrong house

I placed an order on 2/19/2024 and was supposed to receive it on 2/20/2024. Walmart took a picture of that order being delivered BUT THAT HOUSE WASNT MY HOUSE. I have called more than 10 to Walmart.com but they have failed to correct their mistake. I checked with all of my neighbors on my street and no one has seen my package. This is extremely stressful

Claimed loss: $529.34

Desired outcome: Give me a full refund because the picture I looked at wheee the item was delivered WAS NOT MY HOME.

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2:20 am EST
Verified customer The reviewer confirmed their account using Facebook. Learn more
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Tonight, I stopped by Walmart Littleton, Colorado Walmart off Coalmine at approximately 9 P.M. and went to check out and pay for my grocery. I had two Walmart gift cards with a total of over $150 on them. I tried to pay for the grocery and the clerk ran one card which did take off a small portion due to it be restricted to fruits and vegetables and I gave...

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9:28 pm EST

Walmart Walmart spring valley brand niacin (inositol hexanicotinate toxic form)

I purchased niacin inositol hexanicotinate in late November, from a Walmart in Inver Grove Heights, MN (store number 5089), and became extremely ill soon after. It is under the Walmart owned Spring Valley brand. Yesterday, I learned that this form of niacin is toxic to the liver and none of the niacin in it is available to the body. I only bought it because it was the only kind of niacin sold at the Walmart I shopped at, and I was tired and wanted to go home. This is a defective product that should not be sold. It does not have the well-studied health promoting effects of niacin nicotinic acid, and yet Spring Valley advertises it as heart healthy. That is a lie. It is toxic and does not have any bioavailable niacin at all. It is damaging to the liver and robs those who buy it for heart, brain, circulatory system benefits etc., and the opportunity to buy the true healing form of niacin, which is nicotinic acid. Not only that, but it is the only form of niacin sold by Walmart, and that is outrageous. Walmart is doing a grave disservice to its customers and is responsible for harming the health of customers. Walmart is also destroying its own reputation by engaging in this kind of behavior. By the way, I tried to return this defective product and was told it was not possible as I had missed the store policy of accepting returns only within 90 days by two days. That is also outrageous. I have had around fifty medical visits since taking this supplement, not suspecting it could cause harm. I was extremely sick, and only started recovering when I stopped using it. Walmart should be selling the safe and healing form of niacin (nicotinic acid) and should not be selling this non-bioavailable and liver destroying formulation.

These is what I purchased: https://www.walmart.com/ip/Spring-Valley-Niacin-Metabolism-Support-Dietary-Supplement-Capsules-500-mg-240-Count/

Please read the following articles for info about Spring Valley products lack of quality and safety.

https://www.livestrong.com/article/334439-facts-on-spring-valley-supplements-and-vitamins/

https://www.cbsnews.com/news/herbal-supplements-targeted-by-new-york-attorney-general/

https://www.consumeraffairs.com/news/gnc-target-walmart-walgreens-selling-bogus-herbal-supplements-ny-charges-020315.html

https://www.inc.com/jason-aten/walmarts-website-is-selling-fake-products-even-worse-its-advertising-them-on-instagram.html

https://outliyr.com/dangerous-fake-supplements-exposed

Claimed loss: Acute illness for three months, medical expenses and visits, and inability to work due to illness. Extremely costly illness and impact of illness.

Desired outcome: Walmart needs to stop selling toxic Spring Valley products, and should have available for sale quality forms of products that are manufactured by reputable companies and tested for safety and authenticity.

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7:02 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
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I'm all about free speech and free enterprise, but I can't believe you are displaying for sale a book titled "The Democrat Party Hates America". My assumption for some time is that the Waltons are aligned with the GOP, but would not think you would go to the point of promoting hate speech, or rhetoric. Appears I was wrong. And just for the record, because...

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11:47 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Walmart Customer Service

Recently I visited the Walmart in Marysville, Oh (2/23/2024). I visit this Walmart often because I manage a local hotel. On this occasion, your staff choose to treat me like a criminal.

You force customers to use the self-checkout, then treat us like criminals. Two of your associates stop me, then checked my receipt and checked every single item in my cart. One by one they transferred every item to a separate cart detaining me for 20 minutes. This was the very embarrassing as other customers were able to exit without any checks and I was treated as a criminal. Of course, once completed, they found that all items were listed on my receipt. Your associated were very rude and disappointed when they realized that all items had been paid for. A small apology would have been nice.

Rest assured, I will not be back to this or any other Walmart. As a local businessman in the service industry, I was appalled by the way I was treated.

There are plenty of options available for my local needed.

Goodbye Walmart

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1:50 pm EST
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Walmart Grocery + online order

So earlier today I put in an online order for a few items. Then I get a message stating that one item on my list was unavailable and they were substituting another item in its place An item I didn't want. So I phoned Walmart and told them this. An item on my original order was being substituted with something I didn't want. In the meantime I'm looking at my purchase history and now they've created yet a second order that I didn't authorize. And to add insult to injury they have now taken two payments our of my bank account even though I never authorized the second one. So now they've withdrawn $82.52 for my original order and now another $65.70 for a second purchase that I didn't authorize. The two purchase orders are [protected] & [protected]. And now I'm told that I'll have to wait 7 to 10 days to have my money refunded. If you can take my money in just a few seconds then you should be able to refund it to me immediately, today. I will never ever use your online service again. Robert Gould. [protected]@hotmail.com. [protected]

Desired outcome: That my money be refunded back to me immediately, today. If Walmart can take my money in mere seconds then you should be able to refund it "NOW"

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11:04 am EST
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Walmart Walmart dot com

I purchased a !0x10 Outsunny Gazebo order#2000110-[protected]

The merchandise showed delayed for the longest and I had to contact the seller concerning the merchandise.

After delivery I assembled the Gazebo in September, in December I had to take it down since it fell apart on top of me.

I contacted Walmart.com in January and received a return authorization valid until Feb7th when I called Fed-EX for a pickup on 2/6/24 I was informed that the authorization was not more valid.

I contacted Walmart. Com again and was assured that I will get a new return slip within 24 hours.

I called again on 2/12/24 and was told I would get a Return authorization.

within 24 to 36 hours

So here we are and I didn't receive a return authorization again

Claimed loss: 212.99

Desired outcome: Return authorization.

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6:41 pm EST
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All right just a laying ground work I understand shopping at Walmart which is a private company I need to follow guidelines that they have with the return policy. That being said I would think customer satisfaction on an unused cell phone brand new in the box with everything included charger and everything that is 3 days over the 14 day let me repeat 14 day...

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6:14 pm EST
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Purchased 2 boxes of the gallon ziploc freezer bags from Walmart and just about all bags had a rip or not attached bag underneath the zipper part. sku code [protected] will not let me upload the pictures of the box and contents. Would like to get the bags refubded or mail me coupons for replacement bags. Have bought these in the past and box was mostly...

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8:09 pm EST
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Walmart Service

My experience in 2 opportunities I take a product and I'm going to pay and it's another price and it happened to me that they made me go about 3 times to the place where I grabbed the product. When the obligation is theirs to set the prices correctly and solve my problem without having to argue with the manager there . This product $15.46 When you're going to pay they said it's $30

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2:36 pm EST
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I don't know the name of the product except that it was a baby toy that had a clearance price tag of $3. oo on it. I pick two different colors. When I got to the register and the cashier was ringing up my groceries, the toy would not scan. She walked over to customer service and came back to inform me that she could not sale the item because it's not in the...

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3:22 pm EST
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Walmart Claim resolution

WM blew up the engine of my car! I have an open claim ([protected]). Walmart Claim Services requested a written estimate for the repairs which I sent it within 2 days. It has been two weeks and I haven't heard from them. I have left messages for them EVERY day as they never pick up. But they have not replied! At this point if I don't get proper response, I will get a lawyer and escalate this case.

Claimed loss: Blown car engine due to improper oil change. Car was inspected by WM technicians and they validated poor workmanship as the cause.

Desired outcome: pay for my repair, meanwhile give me a rental car to drive

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3:49 pm EST
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Walmart Identity theft

I have been trying to get this resolved since April. My account got cancelled because of some sort of activity on the account which was never explained to me. I found out couple months ago that my email had been hacked. So somebody was ordering stuff from you and grabbing it from my porch before I got home. then I guess they did something that was against policy and the account was cancelled. I am really frustrated because i cant open a new account. I have tried a new email but I guess since the name and address are the same you think it is the same person. I really really would like to be able to shop online again with you so can someone please please help me open a new account? I dont want to have stuff shipped somewhere else as that is not convenient. I do have an alternate email i can use but so far you wont let me open an account. please help me with this. my email that was hacked is [protected]@hotmail.com I have since changed the password so I am still using the email. i can give you a different one if this one just not going to let me open an account.

Desired outcome: please reinstate my acccount

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3:15 pm EST
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Had an appointment scheduled for January 19, 10:15 AM. Took my lunch time to be on time. Arrived, area closed down (even though my appointment was made more than a day in advance and confirmed). REALLY?!? Two other customers waiting there, one had an appointment scheduled for 9:45 AM. She told me the same thing has happened to her in the past, she wa...

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7:24 pm EST
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Name John & Edna Fugate Dunwoody, GA. Perimeter Center Wallmart We spent $155.00 plus second ticket for around $10.00 for cold med today but would have spent much more if things like our liquid lg. soaps & lotions I use on my face were not locked up. A lady said she had been waiting for someone to help her for 30 minutes, so I opted not to wait. When we...

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9:19 am EST
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On 1/06/24 approximately 8:10 to 8I:15. I had thought that I had lost $20 in one of the lottery machines. Notified a employee, who informed a person with authority. This person approached me with the employee I had notified. This person with authority asked me what happened. I was explaining what happened. She felt like she heard all she wanted to hear and...

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2:37 pm EST
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This morning, Saturday, 13 January. I went to customer service in Sussex New Brunswick. I was returning an iPad I bought on walmart.ca. I explained that the iPad was bought online and that It would not connect to the Internet in several different locations. So something mechanical is wrong with the item. She punches the information into the computer...

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4:46 am EST
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My name is Joanna craddock and I pay my rent at Walmart $1,400 was sent to the wrong company it's been 2 months now the rent was paid in November on the 3rd I have no refund but I have eviction notice it's telling me to move because I haven't paid the rent for November 2023 contact the store manager he tracked the money down and explain to me that they're...

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