Order that was delivered to wrong house
I placed an order on 2/19/2024 and was supposed to receive it on 2/20/2024. Walmart took a picture of that order being delivered BUT THAT HOUSE WASNT MY HOUSE. I have called more than 10 to Walmart.com but they have failed to correct their mistake. I checked with all of my neighbors on my street and no one has seen my package. This is extremely stressful
Claimed loss: $529.34
Desired outcome: Give me a full refund because the picture I looked at wheee the item was delivered WAS NOT MY HOME.
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The Manager Jacquie st, Littleton, CO / Coal Mine Super Store
Tonight, I stopped by Walmart Littleton, Colorado Walmart off Coalmine at approximately 9 P.M. and went to check out and pay for my grocery. I had two Walmart gift cards with a total of over $150 on them. I tried to pay for the grocery and the clerk ran one card which did take off a small portion due to it be restricted to fruits and vegetables and I gave...
Read full complaintWalmart spring valley brand niacin (inositol hexanicotinate toxic form)
I purchased niacin inositol hexanicotinate in late November, from a Walmart in Inver Grove Heights, MN (store number 5089), and became extremely ill soon after. It is under the Walmart owned Spring Valley brand. Yesterday, I learned that this form of niacin is toxic to the liver and none of the niacin in it is available to the body. I only bought it because...
Read full complaintBook
I'm all about free speech and free enterprise, but I can't believe you are displaying for sale a book titled "The Democrat Party Hates America". My assumption for some time is that the Waltons are aligned with the GOP, but would not think you would go to the point of promoting hate speech, or rhetoric. Appears I was wrong. And just for the record, because...
Read full complaintCustomer Service
Recently I visited the Walmart in Marysville, Oh (2/23/2024). I visit this Walmart often because I manage a local hotel. On this occasion, your staff choose to treat me like a criminal. You force customers to use the self-checkout, then treat us like criminals. Two of your associates stop me, then checked my receipt and checked every single item in my...
Read full complaintGrocery + online order
So earlier today I put in an online order for a few items. Then I get a message stating that one item on my list was unavailable and they were substituting another item in its place An item I didn't want. So I phoned Walmart and told them this. An item on my original order was being substituted with something I didn't want. In the meantime I'm looking at my purchase history and now they've created yet a second order that I didn't authorize. And to add insult to injury they have now taken two payments our of my bank account even though I never authorized the second one. So now they've withdrawn $82.52 for my original order and now another $65.70 for a second purchase that I didn't authorize. The two purchase orders are [protected] & [protected]. And now I'm told that I'll have to wait 7 to 10 days to have my money refunded. If you can take my money in just a few seconds then you should be able to refund it to me immediately, today. I will never ever use your online service again. Robert Gould. [protected]@hotmail.com. [protected]
Desired outcome: That my money be refunded back to me immediately, today. If Walmart can take my money in mere seconds then you should be able to refund it "NOW"
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Walmart dot com
I purchased a !0x10 Outsunny Gazebo order#2000110-[protected]
The merchandise showed delayed for the longest and I had to contact the seller concerning the merchandise.
After delivery I assembled the Gazebo in September, in December I had to take it down since it fell apart on top of me.
I contacted Walmart.com in January and received a return authorization valid until Feb7th when I called Fed-EX for a pickup on 2/6/24 I was informed that the authorization was not more valid.
I contacted Walmart. Com again and was assured that I will get a new return slip within 24 hours.
I called again on 2/12/24 and was told I would get a Return authorization.
within 24 to 36 hours
So here we are and I didn't receive a return authorization again
Claimed loss: 212.99
Desired outcome: Return authorization.
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MetroPCS cell phone TCL ion
All right just a laying ground work I understand shopping at Walmart which is a private company I need to follow guidelines that they have with the return policy. That being said I would think customer satisfaction on an unused cell phone brand new in the box with everything included charger and everything that is 3 days over the 14 day let me repeat 14 day...
Gallon freezer bags
Purchased 2 boxes of the gallon ziploc freezer bags from Walmart and just about all bags had a rip or not attached bag underneath the zipper part. sku code [protected] will not let me upload the pictures of the box and contents. Would like to get the bags refubded or mail me coupons for replacement bags. Have bought these in the past and box was mostly...
Read full complaintService
My experience in 2 opportunities I take a product and I'm going to pay and it's another price and it happened to me that they made me go about 3 times to the place where I grabbed the product. When the obligation is theirs to set the prices correctly and solve my problem without having to argue with the manager there . This product $15.46 When you're going to pay they said it's $30
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Baby toy
I don't know the name of the product except that it was a baby toy that had a clearance price tag of $3. oo on it. I pick two different colors. When I got to the register and the cashier was ringing up my groceries, the toy would not scan. She walked over to customer service and came back to inform me that she could not sale the item because it's not in the...
Read full complaintClaim resolution
WM blew up the engine of my car! I have an open claim ([protected]). Walmart Claim Services requested a written estimate for the repairs which I sent it within 2 days. It has been two weeks and I haven't heard from them. I have left messages for them EVERY day as they never pick up. But they have not replied! At this point if I don't get proper response, I will get a lawyer and escalate this case.
Claimed loss: Blown car engine due to improper oil change. Car was inspected by WM technicians and they validated poor workmanship as the cause.
Desired outcome: pay for my repair, meanwhile give me a rental car to drive
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Identity theft
I have been trying to get this resolved since April. My account got cancelled because of some sort of activity on the account which was never explained to me. I found out couple months ago that my email had been hacked. So somebody was ordering stuff from you and grabbing it from my porch before I got home. then I guess they did something that was against policy and the account was cancelled. I am really frustrated because i cant open a new account. I have tried a new email but I guess since the name and address are the same you think it is the same person. I really really would like to be able to shop online again with you so can someone please please help me open a new account? I dont want to have stuff shipped somewhere else as that is not convenient. I do have an alternate email i can use but so far you wont let me open an account. please help me with this. my email that was hacked is [protected]@hotmail.com I have since changed the password so I am still using the email. i can give you a different one if this one just not going to let me open an account.
Desired outcome: please reinstate my acccount
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Smart style salon
Had an appointment scheduled for January 19, 10:15 AM. Took my lunch time to be on time. Arrived, area closed down (even though my appointment was made more than a day in advance and confirmed). REALLY?!? Two other customers waiting there, one had an appointment scheduled for 9:45 AM. She told me the same thing has happened to her in the past, she wa...
Read full complaintChecking out coricidin cold & flu product
Name John & Edna Fugate Dunwoody, GA. Perimeter Center Wallmart We spent $155.00 plus second ticket for around $10.00 for cold med today but would have spent much more if things like our liquid lg. soaps & lotions I use on my face were not locked up. A lady said she had been waiting for someone to help her for 30 minutes, so I opted not to wait. When we...
Read full complaintMoney owed / management. Customer relations
On 1/06/24 approximately 8:10 to 8I:15. I had thought that I had lost $20 in one of the lottery machines. Notified a employee, who informed a person with authority. This person approached me with the employee I had notified. This person with authority asked me what happened. I was explaining what happened. She felt like she heard all she wanted to hear and...
Read full complaintStore manager Mr. Cliff Drew
This morning, Saturday, 13 January. I went to customer service in Sussex New Brunswick. I was returning an iPad I bought on walmart.ca. I explained that the iPad was bought online and that It would not connect to the Internet in several different locations. So something mechanical is wrong with the item. She punches the information into the computer...
Read full complaint and 1 commentRent payment lost and yet to be returned or refunded
My name is Joanna craddock and I pay my rent at Walmart $1,400 was sent to the wrong company it's been 2 months now the rent was paid in November on the 3rd I have no refund but I have eviction notice it's telling me to move because I haven't paid the rent for November 2023 contact the store manager he tracked the money down and explain to me that they're...
Read full complaintThe produce is not fresh most of the time
Picked up my groceries 1/8/2024 salad I ordered was brown and slimey. Red onion was also old and nasty half of it was rotten. This is not the first time this has happened probably 10 times or more now this has happened. I would stop ordering fresh produce for a little while then try it again hoping things would improve and almost everytime I get burned. I...
Read full complaintComplaining about the attitude of Cashier at Mississauga Square One Store # 3055
Sir/Madam,
Is it Walmart policy to disallow the physical separator between the Customer Items on the Cashier conveyor belt. St# 3055 Op#:007411
When I kept the separator after my items, the Cashier got upset and removed it angrily. When I ask the reason she replied rudely, she does not like it. The same could have said politely. Attached receipt
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