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Walgreens Customer Service

660 Reviews

Walgreen Co.

Walgreen Co., 200 Wilmot Rd., MS #2002
Deerfield
Illinois
United States - 60015

Customer Support Phone Numbers

Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM
SatClosed
SunClosed
Plus

Walgreens Complaints & Reviews

Walgreens / pharmacy

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ChristieO on Aug 13, 2018

I tried to fill a prescription, given by a hospital, and was told they did have the medication in stock, however they REFUSED to fill it because the hospital was located in another city. This hospital was literally only 20 mins away!! This is absolutely ridiculous And totally unnecessary!...

Walgreens / employees

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Reneedavis on Aug 12, 2018

I visited the store on south broadway and the employees there was really rude i was waiting on my pictures to be printed out i understand that u have to wait but i sat there for 25 mins and they continued to walk past me they kept looking at me whispering and drinking their drinks laughing...

Walgreens / lack of pharmacy

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Dawn Best on Aug 11, 2018

I shop at 15301 E Mississippi Ave, Aurora, Colorado. For an hour today I tried to get customer service or pharmacy. First your recording cuts out and does not let caller give a response. After about 30 minutes of that I finally got to choose the pharmacy but was on hold another 30 minute...

Walgreens / mattematic mechanical eyeliner and infallible longwear eye pencil

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Robert Muscat on Aug 9, 2018

I bought both of these at my local Walgreens and both are terrible. First, you must put so much pressure on the eyelid with the eyeliner or the pencil to get any color at all that it causes great pain to the eyelid, second, when you exert pressure the tip breaks off and there is less than...

Walgreens / manager fatuma/rude customers service

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Angela Klocke on Aug 9, 2018

I Angela Klocke was at the store #12271 on 8-6-18 between 120am-130am. I asked the cashier if I had left my ID. She said she would ask the manager. Manager was in the middle of helping a customer so I patiently wait till she's done. She (manager) than rudely says what do I need. I tell her...

Walgreens / 1. colorstay exactify liquid liner mermaid blue 2. 2 in 1 angled kajal #103

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Juliette Muscat on Aug 9, 2018

both of these products were painful and did not work at all. The Exactify with roller was EXTREMELY painful on the eyelid nor did it produce any line . The Colorstay angled kajal made a line on my arm but did not make a line on my eyelid unless I pressed so hard the pain was intense. I did not keep...

Walgreens / customer service

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Allisa Johnson on Aug 5, 2018

On 7/30/18 I went into Walgreens to purchase vitamins and they were buy one get one free. They had 3 of the ones I wanted and said they would have more on 8/4/18. A rain check was written out stating that I'm owed a free vitamin and to bring the rain check back to obtain my free item...

Walgreens / manager

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Kimlee879 on Aug 2, 2018

I'm a regular customer at the location on the corner of Sahara and Las Vegas blvd across from the SLS casino in Las Vegas, NV. I've been going there sine store opened about 4 yrs ago. It's not in the best location of town. As my work shift had changed I started going into the store...

Walgreens - 2647 Springs Rd. Vallejo, CA 94591 / the pharmacy/ specifically the pharmacy manager

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Kathleen Clas on Jul 30, 2018

I called the pharmacy on Sunday to see if they stocked a perscription before driving all the way over with my paper script. The woman on the phone who I found out was the manager was very rude saying that this was against policy and I would need to walk in and discuss the matter with her...

Walgreens / pharmacy

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Michelle Demers on Jul 30, 2018

So I have been diagnosed with clinical depression and bad anxiety I am on meds and have been for the past five years.. I recently started seeing a physchologist who prescribes me propranolol and cholazapam 1 mg 2 times or 3 times a day anyway walgreens would not fill my cholazapam even...

Walgreens / prescription

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Richard scanlon on Jul 28, 2018

Floating pharmacist refused to fill my pain medication. Friday, Saturday and Sunday. It is not for your employees to play GOD with my pain, my life and my mental status. I plan to Send this complaint to anyone who will listen. The store is in Phoenix at 35th Ave and Deer Valley road. Phone...

Walgreens / pharmacy

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Angie Seagraves on Jul 28, 2018

I have a prescription for Ranitidine. I get a 30 day supply each month. I tried to refill my prescription today, and they told me I had NO refills left because they have been giving me a 90 days supply! I took my prescription bottle up there to show them the quantity I received which...

Walgreens / employees

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David993 on Jul 28, 2018

To whom it may concern: On Friday afternoon July 27, 2018 I approached the checkout counter and asked for a pack of cigarettes, after coming back with the item the person who was attending the register asked for my I.D., I am a 52 year old white male and I look like it. I politely told your...

Walgreens / personal data information and customer service

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Fabio Fabrizi on Jul 28, 2018

In receiving of an electronic letter from your automated service as "important notice", I have noticed that the clauses underlined and supported in variation and changes of your company's policy seem quite unilateral. In terms more explained, it is several times that I have noticed many...

Walgreens / the pharmacy

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alisha123 on Jul 27, 2018

me and my husband have been waiting 2 days, since 5 pm yesterday the 1st time my dr called in prescriptions.they waited until this morning to even start with them.citing insurance as not paying but when asked for reason was told I don't know it just dosent cover the stomach medicine.the dr...

Walgreens on Jake Alexander Blvd. Salisbury, NC / pharmacy calling that prescription is ready only to get there and it is not. almost an hour wait.

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Donald Marsh on Jul 27, 2018

Poor service in pharmacy and having us wait in line for 25 minutes only to tell us that there was a problem with the insurance. There were 6 cars behind us and she told us to drive around again but we went inside only to see the pharmacist filling the medicine and again had to wait behind...

Walgreens / customer service from pharmacist tuan v.

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Tisha S. on Jul 25, 2018

I was at the pharmacy on 3222 University Ave San Diego Ca 92104 trying to get my prescription a pharmacist by the name Tuan V. was at the drive thru he told me I only have one prescription and to call my dr about other one. I called and they said that it's filled and they would try to call...

Walgreens / customer service

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ber_lin on Jul 24, 2018

Around 6:30 pm today (7/24/18), I walked into your Walgreens in New York City at the corner of 14th Street and 4th Avenue. An employee in black pants and a black bob politely greeted me at the door. I asked her if the store had RIT dye. She told me that she was uncertain, but would come...

Walgreens, Jake Alexander, Salisbury NC / pharmacy

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R.C. Cashion on Jul 24, 2018

I left Walgreens about 5 years ago because of the lack of interest the pharmacy had for me in seeing that I was aware of what is going on with my Rx; say it's ready when it's not, don't advise you that they are out and you are sick, standing in a line for 20 minutes (cause there are 6-7...

Walgreens / walgreens

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Michael Uhhm on Jul 24, 2018

I want to know how I can make a complaint about a certain type of generic medication the pharmacy carries. I have been on the same prescription for over five years and a few months ago the generic was switched and no more Walgreens carry anything but this new generic. The medication i...