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Walgreens Customer Care Service

Walgreen Co.

1419 Lake Cook Rd.
MS #L390

United States - 60015

Customer Support Phone Numbers

Work days:
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM

Walgreens Complaints & Reviews

Walgreens / pharmacy

GFYS_W456 on May 22, 2017
Everytime I take my pain medication refill in to be filled, the pharmacist gives me a hard time about something. Constantly coming up with "new rules" for me just to get it filled. I have chronic pain and I am tired of being treated like some drug addict. Living with chronic pain is hard...

Walgreens / pharmacy

Cxo on May 21, 2017
I came to pick up a subscription on Sunday the 21st of may only to see the pharmacy closed for lunch. They all went to lunch at the same time!! I am under Tricare and I have to drive 15 to 20 minutes to get to a Walgreens. I used to be CVS where there are more locations. Your cashier told...

Walgreens Pharmacy / refusal to accept co-pay authorization

jada2002 on May 21, 2017
I am a female African-American teacher in NC and I take Eliquis after having had more than one heart attack. I have frequent problems getting my prescription filled at Walgreens Pharmacy located at 2624 Sunset Avenue in Rocky Mount NC. I use a prescription co-pay offered by Eliquis and...

Walgreens / walgreens #21

Jean Patton on May 19, 2017
On Thursday, May 18th, 2017 at 10 pm, I stopped by Store #21 at 4345 W McDowell Rd. in Phoenix Arizona to pick up some items. I had my three daughters with me and one of them suddenly needed the rest room. I asked the cashier where it was and she called for the manager to assist us. The...

Walgreens / being discriminated

Renee McMurray-Purifoy on May 18, 2017
On 5/4/17, I walked into your store @ approx. 11:45pm located on 7299 Laguna Blvd, Elk Grove Ca 95758 #5499 I stood in line for about an hour and when it was my turn I immediately stated that I would like to have a prescription filled. I was asked by the store manager that was on duty that...

Walgreens / medications are not being filled a directed by the physician:

Irene Lohr on May 15, 2017
I was started on Donepezil 5mg. QD (Rx. 2550157-07875) 4/10/17. The neurologist was going to increase the Donepezil to 10 mg. QD after a month. When I put the last 7 pills in my weekly dispenser I phoned the doctor's office and was instructed that she had already written the order. Last...

Walgreens / Drivers license from dmv

Laura wilson44444 on May 8, 2017
I was denied buying cigarettes because of a license I got from the DMV. This is ### ridiculous and the cashier was rude and very dissatisfing. I spend 100s of dollars here every week and I want a explanation. Why wouldent u except something that came from the DMV of Illinois. This is so...

Walgreens / pharmacy manager

MichelleCsda30 on May 4, 2017
Every time I go to Walgreens on 3030 Main St in Frisco Tx, 75034, The Pharmacy Manager, Duane Barrett, is a major ###. I see him rude to customers, rude to his own staff. I witnessed a woman in tears after he refused to help her out with her insurance problem. He is the rudest man I've ever...

Walgreens / Pharmacy

Felisa Salone on Apr 29, 2017
I drop my prescription off at the walgreens drive thru in Antioch, CA on Deer Valley Road 3 days ago, and I go to pickup my prescriptions and they are not ready. What's worse is one of the prescriptions I have a RX Discount card for it and the pharmacy clerk states that she is having...

Walgreens / pharmacy department - prescriptions refills

Jolantabf on Apr 25, 2017
I have been using Walgreens Pharmacy at 1932 Wilshire Blvd, since October 2016, when I was discharged from the UCLA Santa Monica Hospital. All my prescriptions are being sent to this specific Pharmacy, which is closest to my home. All of my prescriptions come with refills (3 or 4) yet...

Walgreens / Pharmacy service

CathysW29 on Apr 24, 2017
One time they lost my rx for cough syrup, made me stand in line 30 minutes while they looked for it, I finally told them to just make me a new one, they did. Second time, the young latina girl told me a date to pick up my meds. When I got there, she said that they won't be ready for another...

Walgreens / store employees

April Burch on Apr 24, 2017
I have been going to the same Walgreens pharmacy for at least 5 years now. I really enjoy the helpful attitude of the employees, the way they greet me by name, the cleanliness of the store, ect. But recently this location hired a new woman named "Rose". She is the most horrible, fowl...

Walgreens (Courtenay Pkwy) / Pharmacy

Elizabeth Kan on Apr 23, 2017
I asked an employee in the pharmacy dept how many ml I should be taking from the liquid bottle based on my prescription and could not tell me. They kept asking each other and no one knew. Finally I had to pitch the bottle and buy my med in soft gel form. They are always out of med, for...

Walgreens Pharmacy / poor service

Kevin Byrd on Apr 22, 2017
Walgreen's Store at 3701 North Kings Highway. Has botched both prescriptions since I moved my Medications there on April. Had email, text, and when I called the store automated message that prescriptions were ready. On both occasions, they were not ready. I have been trying to login to my...

Walgreens / poor customer service

Cat Culabutan Rostek on Apr 21, 2017
We used Walgreen's service to develop 35 mm film - a service that is provided by the store, but film is developed somewhere else. Today, 4/21/17, we were expecting to pick up pictures - which my daughter needs for an end-of-school project due on 4/27/17. Well, our film was never sent out to...

Walgreens / Photo

Denisa Gatewood on Apr 11, 2017
I'm have been transferring my photo order since the 8th of April. These are my son's graduation invitation, and when I placed my first order it was fine. I picked them up, loved them and decided to order 60 more since I was able to get them half off with your photo promotion. This is where...

Walgreens / Pressure, ativan, ms contin, oxycodom

Virgy57 on Mar 31, 2017
About 6 months or more ago i. Dropped off an rx, i was there first customer and decided to wait for it, so i sat down in there waiting area which is right across from the pharmacy. A few minutes went by and the pharmacist asked me to please leave, at first i thought that they had ran out...

Walgreens / Prescription wrong

Kimberly A Moore on Mar 30, 2017
I have been with Walgreens in North Carolina for 22 years and have never had any problems. Moved to Florida & in 3 months time, they have shorted me pills 2 months in a row. Then they make me wait two or three day sometimes more as they think I'm lying. Every day I go to pick up different...

Walgreens / Nice mixed nuts / hair in food product

Melissajn on Mar 22, 2017
I found a black coarse hair in my bag of mixed nuts and immediately threw it on the ground. I then looked in the bag and saw another thinner black hair. This is completely disgusting and the contamination needs to be investigated ASAP. BEST BY 02/11/2018 11H6 397 07 14:41 Second hair found...

Walgreens / Pharmacy service over the weekend

Mary Tabor-Rhodes on Mar 20, 2017
RE: RX # 064597-07207 RX # 064599-07207 03/17/2017 At the end of my visit to the doctor I was informed my prescriptions would be called before 5pm by Brends. The doctor I visited is Dr. Daniel Robertson, Ocala Neurosurgical center, Ocala, FL (352)622-3360. I called Walgreens pharmacy...

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