I went into Walgreens to exchange some items. The cashier tried to help me and she could not. The register was not allowing her. She apologized and mentioned that she was new and did not have access that I needed to have the Manager help me and pointed to the register across from her. So, I picked up the items and went to the register where there was another person (Black Female) being attended to. I got on the line and the Man, employee saw me and rolled his eyes and starting knotted his head and blowing air from his mouth, huffing and puffing while looking at me. He did this on two occasions back to back. So, I asked, Are you Alright?? He did not acknowledge me. When it was my turn to go to the register, he again is twisting his face, rolling his eyes, knotting his head and huffing and puffing through his mask. So, I explained to him what the exchanges were and all of the meantime his is saying, "I just got here" "I just got here", while I am trying to explain about the items in front of us. He still knotting his head and said, what's the problem? (Rudely), So once again I started to explain to him why and he again interrupted me and said, "I just got here, all I want to do it walk into the door, I just got here". She he started making the exchanges on the register all along banging and hitting the keys really hard with an attitude. Then he said, "This is not even the store you brought this from!" I said, I know this, the store I purchased it from is all the way by my job and I am home to day and so I came here. He continued to roll his eyes, knotting his head insinuating No, and puffing through his face mask. He did not treat the black woman like the bad way he treated me. I have been coming to this Walgreen location for about 15 years and have never been treated this way. I am very upset about the treatment he displayed against me and how he misrepresented Walgreens. I feel discriminated against and I have never felt it before this so call Manager (Dorian) was to help me. His was a Black Male, about 5'10", 200lb, long black threads in a pony tail. His name badge was turned around so as to no one can see his name. I got all of the information from the receipt. I have never made a complaint because I feel people are too quick to complain but not give a compliment. But this is not right and I could not let him continue to treat any of the customers the way he treated me. If for any reason you need to contact me please feel free to call me: [protected]- Alida.
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