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Walgreens Customer Service

Walgreen Co.

Walgreen Co., 200 Wilmot Rd., MS #2002
United States - 60015

Customer Support Phone Numbers

Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM

Walgreens Complaints & Reviews

Walgreens / employee

Stephanie Igbineweka on Dec 17, 2018

On 12/16/18 around 0130hrs I went in the walgreens in hueytown al to use the atm machine but unfortunately the machine was down. I went to the register to purchase a piece of candy so I can get some cash back. I ask the cashier what was the limit for cash back and she said $20.00 but...

Walgreens / pharmacy

Just kneel on Dec 12, 2018

Came to pharmacy hwy85 riverdale ga. To pick up inhalers more than 5 times never have prescription ready or almost amways out after they call me come pick it up. One time they called was less than 2 minutes away still didnt have it . sitting here in drive thru right now for over 30min...

Walgreens / rude & demeaning treatment by dale, pharmacist in seymour, in location

Lynn89! on Dec 10, 2018

To Whom It May Concern, I recently took over as P.O.A. for my Mother. After the death of my beloved Father, she entered a severe depression & was a mess! She'd had her medication stolen, amongst just being generally scatter-brained & losing them. This same medication was also switched from...

Walgreens / pharmacy staff

Mercy Pena on Dec 7, 2018

My physician submitted a rx for Tylenol w codeine #3 for #60. Received text message that there was a delay. I called to find out what the issue is. The gal, just states that its "not covered" and the full price $32.00. I asked her if she ran it thru the insurance and she said she does not...

Walgreens / walgreens phone card plus

DianaCSantos on Dec 7, 2018

I use to buy pennytalk phone card for $10 dollars and allowed me to talk for the whole week and gave me 490 minutes and now I can't find the phone card anymore Walgreens took off all those cards !!! Now Im buying this Walgreens phone plus card for$10 dollars and only allowed me to talk for...

Walgreens / pharmacy/pharmacists

Shaya Casper on Dec 6, 2018

My family and I have been coming to this particular Walgreens pharmacy for almost 20 years now and sadly I have watched the customer service decline greatly. The store itself is great and most of the employees are quite friendly, however, the pharmacy staff is atrocious. Prescriptions take...

Walgreens / online survey email

Lewis J Abad on Dec 5, 2018

I have received 5 emails for me to fill out a survey for your company. When I go down to unsiscribe and nothing happens. The company that says it is sending the survey is It also gives a web address I've attempted to email this company several times. The email i...

Walgreens / pharmacy 1800 n missouri street, west memphis arkansas

plancas1 on Dec 5, 2018

In October I changed my pharmacy from Kroger's to Fred's on advice of my Medicare Part D. Fred's filled on order (8) prescriptions before Walgreens closed the store. I went to have my next months prescription filled (November) at Walgreens in West Memphis and they did not have all my...

Walgreens Pharmacy Store#5327 / refused to fill prescription

Joy Comes In The Morning on Dec 4, 2018

I have been a customer at walgreens for over 20 years. I also take my prescriptions to other pharmacies where ever I can get a better price. I took my prescription to your store on Oct. 28 and was given a hard time from a male staffer and told he would not fill my prescription if I did not...

Walgreens / employee

msdione on Dec 3, 2018

I was in the Fairview Road, Ellenwood, Georgia 30294. On 12/3/18 around 6:30 p.m. I asked one of the Walgreen's associate about some water that was on sale. I think her name was Patrice, were there anymore of the water cases in the back because one of the ones that I was purchasing wa...

Walgreens / poor and unprofessional customer service

Joe fierro on Dec 3, 2018

7th, 2018 I am writing this letter in reference to an incident that happen to me and my boyfriend on November 27th, 2018. This incident happened at Walgreens in Silver City Nm 88061 and involves multiple employees including the store manager and his assistant. Let me start off by saying...

Walgreens / pharmacy department.


To whom this may concerns. I called into the pharmacy refill department at my local Walgreens store on whites canyon RD. located in canyon country California. And spoke with a woman named Shakeela, , , I wanted to my refill my pain medications and Shakeela was extremely rude and then hung...

Walgreens / eucrisa

joe joe wilson on Nov 29, 2018

On 11/17/2018, I was trying to fill a prescription again for the 4th time using a coupon that would save me $30.00. I explained to the tech that if the coupon didn't go through this time, don't worry about it. Well she along with the pharmacist figured out what the problem was and what...

Walgreens / pharmacy

jwelch68 on Nov 29, 2018

The Walgreens Pharmacy at Carefree Hwy and Scottsdale Rd in Scottsdale, Arizona continues to fail to refill our prescription. The doctors office has called and faxed more than 4 times now and also said the Pharmacy Customer service is horrible. When we try to call and talk to someone we are on...

Walgreens / the pharmacist at 10 mile rd. and gratiot eastpointe mi.

insadj on Nov 27, 2018

when I went to get my prescription filled I was told by a young lady my prescription had already been picked up, I told her it was not picked up and she sent the pharmacist over to talk to me. he was very rude and suggested I might be mistaken about picking up the prescription and I...

Walgreens / pharmacy

Awesome.2 on Nov 27, 2018

On November 1st 2018 I ran out of my Levothyroxine Medicine so I called Walgreens trying to refill and I was told I have no more reills so I told them I just got out of the hospital and I have to have this everyday and I only got partial so I needed 15 more to complete the month so I asked...

Walgreens / pharmacy/ pharmacist

Kelvin Hunt on Nov 25, 2018

My name is Kelvin Hunt. Im a disabled vet with osteomalacia. Because of my diagnoses i'm forced to take some pretty strong medication. On more than one occasion I have left the pharmacy, at the corner of highway 501 and 16th Avenue in Conway south carolina, feeling a combination of anger...

Walgreens / pharmacy - refills on pain medication

Linda Jean Reynolds on Nov 17, 2018

I have been a loyal customer at Walgreen's for 12 years. I have also spent approximately $500-600 dollars each month, many times while waiting for my scripts to be filled. The scripts included Hydrocodone. My pain doctor assured me that with the opiod crisis, my script fell well below the...

Walgreens / balance rewards breaks customer contract (they are making it up as they go)

txz on Nov 7, 2018

How can Walgreens just break their agreements with customers regarding their balance reward points. This is definitely a lawsuit in the making. I have $200 in points that I have been diligently earning and saving for Christmas. If you use 40000 points you get a $50 reward. I was informed...

Walgreens / coupons/store policy

Rose Larimer on Nov 7, 2018

Worst customer service experience. Went to 255 36th St, South Ogden, UT 84405 to buy SALE items, the Manager/Cashier on duty 11/05/2018 around 8pm said" We only allow 6 Sale items".I asked why my friend who went here yesterday never had a problem? The store policy been changed for just...