The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Walgreens Customer Service

696 Reviews

Walgreen Co.

Walgreen Co., 200 Wilmot Rd., MS #2002
Deerfield
Illinois
United States - 60015

Customer Support Phone Numbers

Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM
SatClosed
SunClosed
Plus

Walgreens Complaints & Reviews

Walgreens / prescription not being filled

An
Anie P on Oct 21, 2018

Early this week I brought in my prescription to be filled. I recieved a call twice (two different days) that the prescription was partially filled. Thus I waited for the call that it was filled. I recieved that call on Saturday. So today I went in to pick up my prescription and they had...

Walgreens / poor customer by clerks and lead ad supervisor

Ya
Yamah on Oct 21, 2018

I an file a compliant regarding the poor customer service and disregard that occured to me by a shift lead, name Gerson at the walgreens located at #3197 2395 Kennedy Blvd in Jersey City, NJ. On 10/21 approx 6:45., I experience great disregard from the shift lead regarding assistance with...

Walgreens / prescription

Be
Beth Dierkes on Oct 17, 2018

My doctor called in prescription ten days ago. Walgreens said they were out of stock an would have to order it. I followed couple of days later and found that no one ordered prescription when they said they did. I then waited another three days to see if it came in. I found once again...

Walgreens / employee

52
525 on Oct 16, 2018

It seems as though every time I have an interaction with the supervisor Donna she is never kind or helpful. I live around the corner so I go to this location often. Not once, not twice, but this is the THIRD time I've experienced a rude encounter with this woman. I went to pick up my...

Walgreens / pharmacy

Su
SusanB123 on Oct 13, 2018

The Walgreens pharmacy on Madeira Beach FL has had me frustrated the last 3 times I've gone there. When bringing a prescription to be filled while I wait, it took over an hour each time. This is excessive. The time before last, I was told it would take 20-30 minutes and I waited in the...

Walgreens / employees acting very rude borderline racist.

Da
david m mccarthy on Oct 13, 2018

On 10/13/18 I was waiting in line to buy some items when when another customer cut in front of me, placed her basket on the checkout counter. When I said excuse me, that I was waiting the cashier started speaking in Hatian(creole) to the customer completely ignoring me. When after about 5...

Walgreens / pricing (gouging)

Ga
Gary Leonhardt, MD on Oct 7, 2018

Forgot my meds...on vacation in Miami.. was a loyal points part. My doc was kind to call a limited replacement Rx to : Walgreens 3715 NW 7th St, Miami, FL 33126 (305) 649-6301 Sildenafil 20mg - 30 tabs = $520 (Really?) Good Rx shows about $12 to $40 (1 @ Walgreens)...as an MD who send...

Walgreens / western union

Ju
Judy Pales on Oct 5, 2018

Have been going to Greenwood/Glenview Rd in Glenview, I'll for years and everyone has always been courteous and helpful...until today. Was having problems with both kiosks for WU. The photo dept employee kept trying to help me but it seemed to freeze up. Her manager David arrived and she...

Walgreens / manger mrs. bates

Br
Breedy on Oct 3, 2018

That is a RUDE lady ! I see the way she treats her employees she is a very RUDE individual! She walks around that store like she owns it and as well as many other women and me. Who have purchased said how she is this is the Walgreens in a laplace La 70068 . They have some nice employee...

Walgreens / pharmacy

Ma
Mary ellen ulrich on Oct 2, 2018

On Oct 1st, at 11:50pm, I was taken two sick people direct from a prompt to pick up a prescription for their diagnosis. We went o the pharmacy because it was a 24 hour store. It is stir 6408 in Peoria, IL. The pharmacy only had one pharmacist on duty, so he was handling all the walk-up...

Walgreens / pharmacy

Gi
Ginger 69 on Sep 28, 2018

I called the pharmacy and ask for my Carbamazepine filled - special ordered white small pills. They - 369 Plymouth Ave refused to order the medicine. I had to go out of my way and call another Walgreens location to get it filled. They are also not cutting the medicine, which my neurologist...

Walgreens / prescription

Ro
Robert Sillis on Sep 28, 2018

Picked up prescription onnnfriday and only received partial (3 pills of 30). Clerk did not tell me it was only partial. Dr said be admitted into hospital or take pills and see if they work. Needed prescription to prevent hospital stay. Did not have enough pills. Our home is 45 minutes from...

Walgreens / prescription

Je
jenvladdy on Sep 27, 2018

Always get Phentermine from Walgreen's. Always give me blue and clear capsules — beads, not powder. Cannot take powder; doctor knows; they gave me brain fog. This time, she gave husband powder and said there wasn't any other kind. Called Sam's Health Mart in town. They will order them, I can...

Walgreens / shingles vaccination

Sc
Scott Rideout on Sep 27, 2018

I had an appointment for my second shingles booster shot scheduled for 11:00 am at your 418 Quincy Ave. Quincy, Ma. 02169 617-472-4483 the confirmation number is I4DERYRY. When I arrived I was told that the vaccine was out of stock. When i asked why i was not informed of this I was told that...

Walgreens / hours

Ja
jakeholly on Sep 23, 2018

The pharmacy opens at 9, people need to go to work before then and want to drop off presc.Way too Late.Sunday it is 10;00, are you serious, Most people have things to do before that.It is very inconvenient for me and friends.If it does not change, I am changing Pharmacys and shopping at...

Walgreens / driver

Sa
Sammehleed0e on Sep 22, 2018

License plate 665272 semi trailer Wisconsin Vin dd194206 USDOT 076502 63690 Walgreens Deerfield, Illinois Driver was an older white male. Driving very unsafely cutting people off while driving in an undesignated lane. Almost chrashing into a family in a fifth wheel as well as multiple...

Walgreens / pharmacy

Sh
Sharon0432 on Sep 21, 2018

I went to the Walgreens on County Farm Rd and Army Trail Rd to get a prescription filled. When I got to the counter, there was a sign stating the pharmacist was at lunch until 2:00pm. I stayed there because it was 2:15pm and wanted to wait for the script. A lady came over and said the...

Walgreens / new design and staff

Ja
Jane Sagan on Sep 20, 2018

The new design that makes it look like CVS and new staff is the reason I WILL NO LONGER SHOP THERE. The new staff of arrogant and non-professional staff is disgusting. I'm shopping in the skin area close to the check out and these black dudes are laughing and joking amount themselves with no...

Walgreens / pharmacy

Ri
ricksabennett on Sep 19, 2018

I use the walgreens pharmacy close to my house for the last 5 years but in the last 2 years they have been getting worse and worse about customer service, despite getting the same medications filled every month they never seem able to have my medications on hand. I had been getting my...

Walgreens / I fell on a wet floor... there was no sign. I hurt my knees greatly.

Ta
Tasha Bee on Sep 18, 2018

Approximately 5:40 as i was leaving the pharmacy inside the walgreens at 8609 tidewater drive norfolk va 23503, i slipped on a very wet and slippery floor, where the "jack n jill" ice cream man had recently unloaded frozen stuff into the ice cream cooler in the food section. The was no...