First, I always have great interactions when I do pickup. I have never had a problem with the employees, they are always friendly.
Sometimes as a Walmart+ member and when I’m not able to pickup, I get groceries delivered. My order was not delivered on time. I was told by customer support to give it until 8pm for it to be delivered, which was fine with me. Things happen. That’s understandable.
An hour later, I open up the door and my delivery is there, but I got no notification from the app or the driver that it was there. The delivery picture wasn’t even an image of the delivery at my door. The driver named Courtney took a picture from her car of the building with people in front of it.
30 minutes later, I finally got a notification that said the driver was on the way and it was delivered. Somehow the app now says the order was delivered at 2:53pm. So which is it? I am not happy in the slightest.